Jobs in the United States

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Manager, Supplier Industrialization Engineering - Powertrain Batteries
Lucid Motors
Newark, CA
…Manufacturing Engineering, Supplier Quality, Global Supply Management, Program Management, and supplier partners worldwide, the team drives manufacturing readiness, quality maturity, launch…
Added just now
Quality Engineer
Illinois Tool Works Inc.
United States
…consumables, and related service businesses. The company has operations in 56 countries and employs over 50,000 employees. These talented employees, many of whom have specialized…
Added just now
Housekeeping Manager - Tempo Times Square
Hilton
NY
…what you’ll do every time you come to work! As a Housekeeping Manager, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by…
Added just now
Manager, Redemption Optimization
Hilton
Remote, United States
…revenue management, call center, and analytics functions! As a Manager of Redemption Optimization you will support these areas which are at the core of Hilton's "commercial engine" and are…
Added just now
GC
Senior Professional Industrial Water Engineer, Mining
Geosyntec Consultant
Greenwood Village, CO
- $123,235 to $199,555 USD / year
Serve in the capacity of a Client Account Manager on selected accounts deemed critical to the water market or in support of the Mining HGA's CDI program.
Added 1 min ago
B
Program Manager
BryceTech
Remote, United States
- $140,000 to $180,000 USD / year
BryceTech is seeking a Program Manager to provide overall leadership, strategic direction, and operational oversight for a complex, multi-disciplinary support contract serving the Naval…
Added 1 min ago
Office Manager / Executive Assistant
Pennswood Village
Newtown, PA
Pennswood Village, a Senior Living Community located in Newtown, PA, Bucks County, is seeking an experienced Office Manager / Executive Assistant to support our Executive Team and oversee…
Added 1 min ago
Quality Manager
(Cts) Crown Texas, Llc
TX
Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations…
Added 3 mins ago
TH
Clinical Site Manager (LPC or LCSW) Position in Tempe; SMI; Recovery Center; $5K Sign On Bonus (9613)
Terros Health
Tempe, AZ
- $83,000 to $93,000 USD / year
Terros Health is hiring an Arizona Licensed Clinician (LPC or LCSW) for our CLINICAL SITE MANAGER position in Tempe, AZ.
Added 3 mins ago
V
Program Manager
Valence
West Springfield, Town of, MA
- $90,000 to $120,000 USD / year
…causing orders to exceed defined lead times for each process. The program manager is responsible for pushing to resolve issues and escalating to department and/or site leadership team…
Added 3 mins ago
PP
Senior Specialist, Budget Administration
Planned Parenthood Federation of America
NY · Washington, DC
- $72,000 to $77,000 USD / year
The Senior Specialist will ensure accurate and timely delivery of invoice processing and work in coordination with the Program team, and closely with the Manager and Senior Director on…
Added 3 mins ago
Front Line Manager
CAR CarMax Auto Superstores, Inc.
DE
As a Front-Line Manager in Training, you will participate in a structured six-week development program designed to prepare you for success as a Front-Line Manager within CarMax’s Service…
Added 4 mins ago
A
District Manager
Alsco
Columbia, SC
- $60,000 USD / year
The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient and high-quality service. The District Manager…
Added 4 mins ago
A
Route Utility Relief Driver
Alsco
Austin, TX
- $20 USD / hour
…customer service. This position reports directly to the District…
Added 4 mins ago
General Manager
Wawa Inc. (210515330)
Lima, OH
As the General Manager (GM), you’re the ultimate leader of the store - setting the vision, driving results, and inspiring your team, every day. You’ll take ownership of everything from…
Added 4 mins ago
Senior Project Manager
Actalent
Tampa, FL
…ownership from planning through completion. The Electrical Project Manager oversees all aspects of electrical construction, including budgeting, scheduling, procurement, and coordination…
Added 4 mins ago
A
Sr, Administrator, Data Safety And Monitoring Committee
Actalent
Atlanta, GA
- $57 to $62 USD / hour
Experience as a clinical manager, operations manager, or general administrator in Phase I through Phase IV clinical trials.
Added 5 mins ago
FG
General Manager - 1015
Five Guys
Easton, PA
- $62,000 to $66,000 USD / year
…vision, pet insurance, 401(K) with match, Employee Assistance Program, to Employee Relief Fund made possible by our owners and…
Added 5 mins ago
Senior Investor Communications Specialist - Asia
UP MANAGEMENT LLC
Dallas, TX
…Capital Partners and the Hogan Family investment and business operations, to facilitate investor relations, assist with maintaining current client relationships, and develop new…
Added 5 mins ago
Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory
Immigration and Customs Enforcement
Folkston, GA
…care. Performs record keeping functions in accordance with program policies. May prepare statistical information, regularly scheduled reports, or special reports as necessary. Attends…
Added 5 mins ago
FE
Summer Intern 2027 - Human Resources & Employee Experience
Federal Express Corporation
Miami, FL
- $25 to $30 USD / hour
…related to process improvement, onboarding, policy review, manager resources, and AI-enabled automation, while gaining a broad understanding of HR operations and employee experience within…
Added 5 mins ago
Sr Operations Admin
Federal Express Corporation
Charlotte, NC
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
Added 5 mins ago
Sr Operations Admin
Federal Express Corporation
North Charleston, SC
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
Added 5 mins ago
Personal Banker II - Campbellton Fairburn DeNovo
Fifth Third Bank, N.A.
South Fulton, GA
…Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the…
Added 5 mins ago
SO
VOIP Engineer Sr.
System One
New York, NY
- $47 USD / hour
We’re looking for a hands-on VOIP Engineer to support day-to-day VOIP/telecom operations and cabling/network connectivity in an onsite environment. You’ll troubleshoot VOIP phones and…

at Marriott

Front Desk Manager

Charlotte, NC, United States

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Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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