Jobs in the United States

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Added just now
Engineering Team Lead - Analytics
Rosendin
Coppell, TX
…assigned. This technical management role is responsible for financial, resource allocation, logistic and technical leadership of projects and has the capability to mentor and train staff…
Added just now
Engineering Team Lead - Analytics
Rosendin
Pflugerville, TX
…assigned. This technical management role is responsible for financial, resource allocation, logistic and technical leadership of projects and has the capability to mentor and train staff…
Added just now
Engineering Team Lead
Rosendin
Sterling, VA
…assigned. This technical management role is responsible for financial, resource allocation, logistic and technical leadership of projects and has the capability to mentor and train staff…
Added just now
Engineering Team Lead - Analytics
Rosendin
Austin, TX
…assigned. This technical management role is responsible for financial, resource allocation, logistic and technical leadership of projects and has the capability to mentor and train staff…
Added 1 min ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
REDMOND, OR
- Part-time
…including emotional support, work-life solutions, legal guidance, financial resources and more, via online &…
Added 1 min ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
REDMOND, OR
- Part-time
…including emotional support, work-life solutions, legal guidance, financial resources and more, via online &…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
REDMOND, OR
As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role…
Added 1 min ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
FOUNTAIN VALLEY, CA
- Part-time
…including emotional support, work-life solutions, legal guidance, financial resources and more, via online &…
Added 1 min ago
GM
Pharmacy Acquisition Manager - Part-Time
Grady Memorial Hospital Corporation
Atlanta, GA
- Part-time
Under the guidance of the Executive Director of Pharmacy, the Pharmaceutical Acquisition Manager is responsible for the procurement of pharmaceuticals and pharmaceutical supplies within the…
Added 2 mins ago
ES
Store Manager (Live on Site)
Extra Space Management, Inc
Camarillo, CA
- $23 to $24 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 2 mins ago
UO
Nurse Manager - Critical Care and Intermediate Care Unit - Full Time 8 Hours Day (Non-Union, Non-Exempt)
University of Southern California- HS
United States
- Full-time
The Manager is an excellent clinician who assists the Chief Nursing Officer, operational management and education to employees and patients. The Nurse Manager holds 24-hour accountability…
Added 2 mins ago
Store manager, Inglewood, Culver City, Beverly Hills
Starbucks Coffee Company
CA
…retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.…
Added 3 mins ago
GW
Service Supervisor - Hampton Greens
GREP Washington LLC
Bellevue, WA
- $34.32 to $41.59 USD / hour
Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Added 3 mins ago
GM
Maintenance Supervisor - Katy area
Greystar Management Services, LLC
Katy, TX
- $25 to $32 USD / hour
Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Added 3 mins ago
Service Supervisor - The Laurel Preston Hollow
Greystar Management Services, LLC
Dallas, TX
Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Added 3 mins ago
Field Account Representative
Grainger Businesses
WAUSAU, WI
…objectives in accordance with the current terms of the incentive program which are subject to…
Added 3 mins ago
VI
Infusion Registered Nurse, Full-Time - Woburn, MA
Vivo Infusion
Woburn, MA
- $52 to $54 USD / hour
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 3 mins ago
VI
Clinical Service Specialist, Full-Time - Lancaster, PA
Vivo Infusion
Lancaster, PA · Royersford, PA
- $20 to $25 USD / hour
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 4 mins ago
Outdoor Shop and Rockwall Attendant
Associated Students
Long Beach, CA
Under the general supervision of the Rock and Outdoor Adventure Manager, the Outdoor Shop and Rock Wall Attendant rents and maintains equipment of the Outdoor Shop and helps with climbing…
Added 4 mins ago
MAINTENANCE TECHNICIAN II
Lifeway Foods Inc
MORTON GROVE, IL
Benefit from our Employee Assistance Program, offering support for new parents, legal and financial advice, mental health resources, and much more
Added 5 mins ago
AR
Maintenance Technician
Avenue5 Residential, LLC
Glendale, AZ
- $24 to $25 USD / hour
Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
Added 5 mins ago
DO
Building Manager
Department of General Services
CA
- $8,234 to $10,232 USD / month
Under the general direction of the Office Building Manager IV, the Office Building Manager III serves as the Building Manager over the Twin Towers, and is responsible for directing and…
Added 5 mins ago
DO
Finance Account Manager
Department of Health Care Access and Information
CA
- $6,623 to $8,290 USD / month
For more information about this position, please check out our flyer! - Finance Account Manager
Added 5 mins ago
Assistant Operations Manager - Front Office
Hyatt
Honolulu, HI
Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager - Front Office to join our Rooms team. This role will have…
Added 6 mins ago
SO
STAFF SPECIALIST I, HIGHER EDUCATION
State of Maryland
MD
- $71,805 to $113,243 USD / year
…purposes: (1) academic planning and policy analysis and (2) financial assistance. The Office of Student Financial Assistance is responsible for all State student financial aid programs,…

at Marriott

Front Desk Manager

Charlotte, NC, United States

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Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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