Jobs in the United States

25+ jobs

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Lockbox Processor
PNC
Itasca, IL
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added just now
Lead Teller
PNC
Cincinnati, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added just now
Lockbox Processor
PNC
Itasca, IL
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added just now
Lockbox Processor
PNC
Itasca, IL
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added just now
Branch Manager
PNC
Malvern, PA
…opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Malvern,…
Added just now
Teller
PNC
Cincinnati, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added just now
Lockbox Processor
PNC
Itasca, IL
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added just now
Teller
PNC
Gilbert, AZ
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Quality Engineer
Illinois Tool Works Inc.
United States
…product. Receive only broad supervision from the department manager and must be capable of advanced decision-making in the manager’s absence. Product/industry knowledge is broad and support…
Added 1 min ago
Maintenance Tech
Independent Management Services
Detroit, MI
Reports directly to the Site Manager and/or Maintenance Supervisor.
Added 1 min ago
VP
Neurology Account Manager - Denver, CO
Vanda Pharmaceutical
Denver, CO
- $40,123 USD / year
…patients. We are looking for an Associate Neurology Account Manager or Neurology Account Manager who wants to join an innovative and dynamic sales organization. We are seeking top talent to…
Added 1 min ago
B
Program Manager
BryceTech
Remote, United States
- $140,000 to $180,000 USD / year
BryceTech is seeking a Program Manager to provide overall leadership, strategic direction, and operational oversight for a complex, multi-disciplinary support contract serving the Naval…
Added 1 min ago
Office Manager / Executive Assistant
Pennswood Village
Newtown, PA
Pennswood Village, a Senior Living Community located in Newtown, PA, Bucks County, is seeking an experienced Office Manager / Executive Assistant to support our Executive Team and oversee…
Added 1 min ago
Account Manager SMB-Business Sales- Orlando, FL
Military Spouse Jobs & VetJobs
United States
With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business…
Added 2 mins ago
Quality Manager
(Cts) Crown Texas, Llc
TX
The “Quality Manager” will be based in Dallas, TX.
Added 2 mins ago
DC
Analyst - State Tax
Danaher Corporation
Orange Village, OH
- $69,000 to $74,000 USD / year
This position reports to the Sr. Manager State and Local and is part of the Danaher Tax Organization located in Cleveland, Ohio and will be an on-site role.
Added 2 mins ago
Technician II - Commercial and Regulated Products - Weekday Overnight
INTEGRATED DNA TECHNOLOGIES, INC.
Coralville, IA
The Technician ll is responsible for formulating custom oligonucleotides according to the customer’s order using various techniques.
Added 3 mins ago
Staff Process Engineer, Drive Unit (3rd Shift)
Rivian
Normal, IL
The Staff Process Engineer position at Rivian will support our Drive Unit production and report to the Sr. Manager of Process Engineering within the Drive Unit Team. This role requires a…
Added 3 mins ago
Account Executive
GFL Environmental French
Garner, NC
4 medical plan options including an HSA with employer contribution & match program
Added 3 mins ago
V
Program Manager
Valence
West Springfield, Town of, MA
- $90,000 to $120,000 USD / year
Partner with accounting department to set up new terms and conditions within MRP system for new customers under the Program Manager responsible customer list.
Added 3 mins ago
Construction Safety Insurance Consultant
Builders Mutual
Raleigh, NC
…safety and health knowledge as well as excellent training and customer service…
Added 4 mins ago
PP
Senior Specialist, Budget Administration
Planned Parenthood Federation of America
NY · Washington, DC
- $72,000 to $77,000 USD / year
The Senior Specialist will ensure accurate and timely delivery of invoice processing and work in coordination with the Program team, and closely with the Manager and Senior Director on…
Added 4 mins ago
Quality Manager
Oldcastle BuildingEnvelope
Rock Hill, SC
The Quality Manager oversees our quality program, ensuring that product, manufacturing testing, & reporting meet external industry & safety standards.
Added 4 mins ago
Assoc. Manager, Application Management, Global EPM Cloud Systems COE
Henry Schein, Inc.
Remote, United States
…applications to anticipate outcomes and align systems with customer…
Added 4 mins ago
Front Line Manager
CAR CarMax Auto Superstores, Inc.
DE
As a Front-Line Manager in Training, you will participate in a structured six-week development program designed to prepare you for success as a Front-Line Manager within CarMax’s Service…

at Marriott

Front Desk Manager

Charlotte, NC, United States

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Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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