Jobs in the United States

25+ jobs

Save this search

Added just now
Federal Program Administrator
Public Instruction
Remote, United States
Monitor federal programs to ensure sub-grantee compliance and program quality: Serve as grants manager for 21st Century Community Learning Centers (CCLC).
Added just now
Capital Asset Specialist
Detroit Housing Commission
Detroit, MI
…under the general managerial direction of the Capital Asset…
Added 1 min ago
Software Engineer II
Crunchyroll, LLC
San Francisco, CA
In the role of Software Engineer II, you will report to the Engineering Manager in the Service Monetization organization.
Added 1 min ago
Brow Waxing Expert
Ulta Beauty, Inc.
Mt Pleasant, SC
…the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process…
Added 1 min ago
Project Manager Assistant
Stantec
Denver, CO · Chandler, AZ · Phoenix, AZ
The Project Manager Assistant (PMA) works in conjunction with Project Managers to create and manage the day-to-day administration, invoicing, earned value management, scheduling, Accounts…
Added 1 min ago
AS
Audio Visual Student Technician II
Associated Students, Inc.
San Luis Obispo, CA
- $17.9 USD / hour
Serve as technical director or stage manager for high-profile events. Delegate tasks as needed.
Added 1 min ago
AS
Audio Visual Student Assistant
Associated Students, Inc.
San Luis Obispo, CA
- $16.9 USD / hour
Strong mechanical/electrical/technical ability preferred.
Added 2 mins ago
Senior Manager, Strategic Partnerships
DigiCert
Sunnyvale, CA
DigiCert is building a product-led technology alliances function - and we are looking for a Senior Manager, Strategic Partnerships to be the execution engine behind it. This role owns a…
Added 2 mins ago
Mobile Compactor Repair Technician
WASTE SERVICES, LLC
Roanoke, VA
POSITION SUMMARY: With supervision from a Compactor Shop Technician A, Lead Compactor Shop Technician Supervisor or Manager, a Mobile Compactor Repair Tech performs troubleshooting, design,…
Added 2 mins ago
Maintenance Diesel Shop Tech C 2nd SHIFT 2PM Start
UBLIC SERVICES OF SOUTH CAROLINA, LLC
Hodges, SC
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 2 mins ago
DIESEL MECHANIC B OGDEN, UT!
IED WASTE SERVICES OF NORTH AMERICA, LLC
Ogden, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 2 mins ago
Maintenance Shop Technician B
UBLIC SERVICES OF KENTUCKY, LLC
Lexington, KY
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 2 mins ago
Manager, eCommerce Operations
GlaxoSmithKline LLC
Remote, United States
The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare…
Added 2 mins ago
GL
Senior Director Scientific Digital and AI Products
GlaxoSmithKline LLC
Remote, United States
- $232,650 to $387,750 USD / year
Champion responsible and compliant AI, data engineering, and product management practice across the team, fostering a culture of technical excellence, adoption, and continuous improvement.
Added 2 mins ago
Omnichannel Marketing Manager - Philadelphia, PA or Durham, NC
GlaxoSmithKline LLC
Remote, United States
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health…
Added 2 mins ago
Employee Development & Engagement Specialist
Trystar Inc
Burnsville, MN
…workforce and support business growth. Reporting to the Senior Manager, Learning and Performance Management, this role will partner closely with HR, leaders, and functional teams to build…
Added 2 mins ago
GM
Production Manager
General Matter
Paducah, KY
- $120,000 to $170,000 USD / year
As Production Manager at General Matter, you'll build and run the fabrication floor at a new multi-building manufacturing site in Paducah, Kentucky, which produces process piping and steel…
Added 2 mins ago
GM
Facility Supervisor
General Matter
Paducah, KY
- $90,000 to $175,000 USD / year
…tracking how the team is performing. You'll report to the Facility Manager and help bring legacy buildings back into service, then keep them safe, clean and ready for…
Added 3 mins ago
Senior Project Manager
United States
The Senior Project Manager will lead cross-functional project teams from late-stage development through construction, commissioning, COD, and handover, with responsibility for safety…
Added 3 mins ago
Document Control Specialist (TS/SCI with Polygraph Clearance Required)
Fluor
Aurora
Fluor is a leading government contractor with a proven track record of delivering high‑value technical solutions around the world to U.S. government agencies such as the DOE, NNSA, the…
Added 3 mins ago
Construct Quality Control Supervisor II
Fluor
Hawesville
This position provides supervisory services to support the site quality program on projects, typically overseeing quality control activities for multiple disciplines, multiple areas and /…
Added 3 mins ago
AC
Global Strategic Account Manager
Anritsu Company
United States
- $225,000 to $300,000 USD / year
Anritsu is seeking a highly experienced Global Strategic Account Development Manager in the SF Bay Area and/or San Diego to lead the coordination, alignment, and execution of activities…
Added 3 mins ago
General Superintendent (Soft Craft)
Loenbro
Houston, TX
Serve as the technical authority for coatings and surface preparation activities, interpreting coating specifications, inspection requirements, manufacturer recommendations, SSPC/AMPP…
Added 3 mins ago
Property Manager
HTG Management LLC
Bradenton, FL
The Property Manager leads all onsite operations for one affordable housing community. This role is accountable for the property’s financial performance, physical condition and long term…
Added 3 mins ago
Commercial Project Engineer
Guitar Center
San Jose, CA
deliver impactful and effective system documentation. They are the technical expert to the Tech Ops team through the lifecycle of a project. They are responsible to ensure a project is…

at Marriott

FLEX Manager, Command Center, Digital + Technology Transformation

Bethesda, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

The Manager, Command Center – Global Technology is a hands-on technical role supporting live hotel technology deployments across the Caribbean and Latin America (CALA) as part of Marriott’s Digital + Technology Transformation program. The position leads real-time incident triage, troubleshooting, escalation coordination, and operational tracking during cutover, go-live, and stabilization, helping minimize disruption as hotels transition to OPERA Cloud PMS and related systems. The role works closely with deployment teams, regional and global resolver groups, and vendors in a fast-paced, 24x7 Command Center environment.

CANDIDATE PROFILE

Education and Experience

Required

Bachelor’s degree in Information Technology, Computer Science, Hospitality Technology, or a related field, or equivalent professional experience.
3+ years of hands-on professional experience in IT support, technical service desk, NOC/Command Center operations, hotel technology implementations, or related technical support roles.
Experience supporting live production environments, high-urgency incident response, and cutover/go-live activities, including triage, prioritization, troubleshooting, escalation, and resolution of high-impact technical incidents.
Fluent in English and Spanish required with Portuguese preferred.

Preferred

Experience supporting multi-property or multi-country environments, preferably within the Caribbean and Latin America (CALA) region, and operating in 24x7 or shift-based support models.
Strong troubleshooting experiences across infrastructure, connectivity, and end-user environments, including LAN/WAN, Wi-Fi, DNS/DHCP, and VPN, with the ability to assess operational impact and identify recurring issues.
Familiarity with OPERA Cloud PMS or OPERA v5, hotel technology integrations, and ITSM tools such as ServiceNow or Jira.

CORE WORK ACTIVITIES

Acts as a primary technical support resource during live deployment, cutover, go-live, hypercare, and stabilization activities.
Performs real-time incident triage, troubleshooting, and prioritization based on business and operational impact, driving rapid restoration of hotel operations.
Manages multiple concurrent incidents and coordinates escalations with regional teams, global resolver groups, vendors, and deployment stakeholders to support timely issue resolution.
Provides clear, structured, and actionable incident communications, ensuring stakeholders have visibility into issue status, impact, ownership, and resolution progress.
Logs, tracks, and maintains incidents, escalations, ownership, and resolution activities throughout the full incident lifecycle.
Supports Command Center operations by executing shift handovers, maintaining operational continuity across time zones, and contributing to a structured 24x7 support model during active deployment waves.
Monitors critical issues through resolution, following up with responsible teams to remove blockers and maintain deployment momentum.
Maintains accurate operational documentation, including incident records, workarounds, known issues, and resolution details to support deployment readiness and knowledge management.
Supports root cause analysis, post-deployment reviews, and continuous improvement initiatives by identifying incident trends, capturing lessons learned, and recommending process enhancements.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.

Apply About employer

More about this job

Skills

Troubleshooting
PMS
Computer technology
Computer science
Technical support
Incident response
Prioritization
LAN
WAN
DNS
DHCP
VPN
IT service management
ServiceNow
Jira
Hotel operations
Documentation
Root cause analysis
Process improvement
Child care

Report this job