Jobs in the United States

25+ jobs

Save this search

Added just now
AF
Instock Manager III - AMZ11122.7
Amazon Fulfillment Centers
Seattle, WA
- $136,094 to $163,900 USD / year
A Master's degree or foreign equivalent in Business Administration, Engineering Management, Supply Chain, Operations, Finance, or related discipline and 2 years of experience in
Added just now
Assistant Manager - Store 3532
fas mart
Lovingston, VA
Support the Store Manager in all aspects of day-to-day operations.
Added just now
HVAC Service Manager
Abacus Plumbing, Air Conditioning and Electrical
Houston, TX
Abacus is currently seeking an HVAC Service Manager to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience…
Added 1 min ago
Quality Specialist (Nights)
Unilever United States, Inc.
Independence, MO
…production teams, and shift leadership to identify and execute process and material improvements, and will hand off cleanly to day-shift Quality Systems Specialists to close the loop. This…
Added 1 min ago
N&
Janitor Supervisor (Full-Time, PM Shift)
NFM & J LP
Brookshire, TX
- Full-time
…janitorial employees. You will ensure the smooth running of operations and jump in when necessary. In the Team Lead role, you ensure customer satisfaction and target goals are met. This…
Added 1 min ago
Team Manager, Battery Cell/Assembly Facilities, BlueOval Battery Park Michigan
Ford
Marshall, MI · Marshall
As Facilities Manager, you will own the buildings, utilities, and critical infrastructure that keep a high-precision cell manufacturing operation running. That includes the cell plant, the…
Added 1 min ago
Seasonal Associate - Famous Footwear
Famous Footwear
Atascocita, TX
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 1 min ago
Customer Experience Guide - Flex
Freeport, ME
Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with…
Added 1 min ago
Technical Account Manager – South East U.S.A Territory
TheMasonGroup
Wilmington, NC
Partner with internal engineering, field service, and operations teams to ensure a seamless sales-to-delivery process
Added 1 min ago
Technical Account Manager – South East U.S.A Territory
TheMasonGroup
Atlanta, GA
Partner with internal engineering, field service, and operations teams to ensure a seamless sales-to-delivery process
Added 1 min ago
Manager, Clinical Supply Systems
ModernaTX, Inc.
Cambridge, MA · Princeton, NJ · Norwood, MA
Provide exceptional customer service and technical support to Clinical Operations, Biostatistics, Clinical Supplies and Data Management under the direction of the Senior Manager.
Added 1 min ago
Sr. Industrial Engineer
Blue Origin Personnel, LLC
Space Coast, FL
This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply…
Added 1 min ago
Program Manager - Business Administration II
Blue Origin Personnel, LLC
Space Coast, FL
We are seeking a Program Manager – Business Administration II to join our team supporting the Environmental, Health & Safety (EHS) organization. This role reports to the Business Operations…
Added 1 min ago
Program Manager – Business Administration II
Blue Origin Personnel, LLC
Space Coast, FL
We are seeking a Program Manager – Business Administration II to join our team within the SQMA organization. This role reports to the Business Operations Manager and works in close…
Added 1 min ago
Office Manager- Constellation Park
Blue Origin Personnel, LLC
Hutto, TX
We are currently hiring an Office Manager at our Austin, Texas location who has excellent administrative and customer service skills, and a proactive approach. You will thrive in an…
Added 1 min ago
WF
Assistant Manager
WINDSOR FASHIONS LLC
Gurnee, IL
- $17 to $19 USD / hour
As a Windsor Assistant Manager you are a key member of our store leadership team. You support the
Added 2 mins ago
Senior Director, Plant Management
Haier US Appliance Solutions, Inc.
Camden, SC
The Senior Director - Plant Manager executes the business strategy focused on safety, quality, delivery, cost, and morale of the Camden, South Carolina water heater plant. The Plant Manager…
Added 2 mins ago
Quality Manager
USB Ardent Mills LLC
Chattanooga, TN
As Quality Manager, you will be responsible to ensure effective product safety and quality system controls are implemented. You will ensure all products placed in the market are fully…
Added 2 mins ago
Vice President of Association Management
Esplanade Equity LLC
Punta Gorda, FL
Lead division strategy, operations, and performance across 200+ condominium and homeowners’ associations, ensuring consistent service standards and accountability.
Added 2 mins ago
Senior Accountant
National Steel and Shipbuilding Com
Norfolk, VA
Coordinates general ledger monthly close process and escalates issues to the Manager of Accounting and Controller.
Added 2 mins ago
Warehouse Utility
UTZ Brands, Inc
Massillon, OH
…a Warehouse Utility associate to support our dynamic sales operations team. If you’re passionate about warehouse operations, inventory management, and hands-on merchandising, and thrive in…
Added 2 mins ago
Market Development Leader II - Chicago, IL
UTZ Brands, Inc
Chicago, IL
Under the direction of the Sales Operations Director (SOD), the Market Development Leader II (MDL II) partners with Independent Operators (IOs) and Master Distributors (distributors) to…
Added 2 mins ago
HR Strategic Partner
Corpay
Peachtree Corners, GA
Conduct staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.
Added 3 mins ago
Senior Product Manager | Housing
EliseAI
New York, NY · San Francisco, CA
We are looking for a Senior Product Manager to lead products across our Housing business. You will work closely with Engineering, Design, Operations, GTM, and our customers to build…
Added 3 mins ago
Store Manager
Staples Canada
Fernandina Beach, FL
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and…

at Marriott

Events Manager

National Harbor, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Adheres to all standards, policies, and procedures.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Manages group room blocks and meeting space for average to large-sized assigned groups.
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
Uses his/her judgment to integrate current trends in event management and event design.
Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
Participates in customer site inspections and assists with the sales process as necessary.
Performs other duties as assigned to meet business needs.
Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
Empowers employees to provide excellent customer service.
Sets a positive example for guest relations.
Coordinates and communicates event details both verbally and in writing to the customer and property operations.
Makes presence known to customer at all times during this process.
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
Follows up with customer post-event.
Responds to and handles guest problems and complaints.
Uses personal judgment and expertise to enhance the customer experience.
Stays available to solve problems and/or suggest alternatives to previous arrangements.
Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Interacts with guests to obtain feedback on product quality and service levels.
Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.
Up-sells products and services throughout the event process.
Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Assists in the development and implementation of corrective action plans.
Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
Works with the property staff and customers to address operational challenges associated with his/her group.
Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel - offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Apply About employer

Report this job