Jobs in the United States

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Added 1 min ago
J
Senior Construction Project Manager - SoCal
Jobgether
Remote, United States
- $120,000 to $160,000 USD / year
As Senior Construction Project Manager, you will lead installation operations from initial planning through project completion, ensuring efficiency, regulatory compliance, and customer…
Added 1 min ago
Operations Technology Project Manager/Senior PM
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for an Operations Technology Project Manager/Senior PM based in the United…
Added 1 min ago
CI
Senior Manager - US Transfer Pricing
Coupang Internal
United States
- $155,000 to $267,000 USD / year
…and business lines, we are seeking a highly capable Senior Manager of Transfer Pricing to lead our US-based transfer pricing operations and transactional planning. This role is highly…
Added 5 mins ago
D
Direct Sales Account Manager - Hospitality & Senior Living Solutions
DSI
Urbandale, IA
- $60,000 to $80,000 USD / year
As an Account Manager, you will own the entire sales process from prospecting and lead development through solution design, proposal creation, contract execution, and project launch. This…
Added 7 mins ago
Business Unit Operational Risk Function Manager
Regions Bank
Charlotte, NC · Birmingham, AL
At Regions, the Business Unit Operational Risk Function Manager ensures that line of business operations are conducted in compliance with regulatory and legal requirements and per the…
Added 9 mins ago
Market Manager, Project Management
Agoda
NY
As an NYC-based Strategic Account Manager, Marketing Programs, you will play a critical role in driving the growth and performance of Agoda and Priceline's North American hotel partner…
Added 10 mins ago
Nurse Home Visitor - Nurse Family Partnership
Dallas County Hospital District d/b/a Parkland Health
United States
…health condition, by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and…
Added 13 mins ago
Program Manager
RTX
United States
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 16 mins ago
C
Senior Manager - US Transfer Pricing
Coupang
United States
- $155,000 to $267,000 USD / year
…and business lines, we are seeking a highly capable Senior Manager of Transfer Pricing to lead our US-based transfer pricing operations and transactional planning. This role is highly…
Added 27 mins ago
Assistant Retail Manager
Fleet Feet
Tampa, FL
As an Assistant Retail Experience Manager at Fleet Feet, you’ll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class…
Added 29 mins ago
Consumer Experience Supervisor
La-Z-Boy Incorporated
Monroe, MI
Oversees the complete consumer experience process and ensures the highest level of consumer satisfaction. Leads a team of customer service representatives and ensures the enhancement of the…
Added 29 mins ago
Resource Support Analyst
BOOZ, ALLEN & HAMILTON, INC.
Honolulu, HI
…planning and development in support of Pacific intelligence operations while imparting your expertise to the…
Added 30 mins ago
CY
Studio Coordinator - Rock Center
CorePower Yoga, LLC
NY
- $30 USD / hour
…CorePower Yoga studio experience including coordinating studio operations and holding the studio to the highest health and safety standards. In alignment with our Core Values, you work…
Added 31 mins ago
Manufacturing Site Supervisor (Memphis)
Spindrift
Remote, United States
Reporting to a Manufacturing Site Manager, the Manufacturing Site Supervisor will be responsible and accountable for executing and helping to improve onsite manufacturing of product to the…
Added 34 mins ago
J
Commercial Manager
Jobgether
Remote, United States
- $105,000 to $115,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Commercial Manager based in the United States.
Added 34 mins ago
BD Support Senior Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a BD Support Senior Manager based in the United States.
Added 39 mins ago
HC
Elections Program Manager - Ballot Programming (Internal Elections department applicants only)
Hennepin County
Minneapolis, MN
- $70,158.95 to $111,224.12 USD / year
Hennepin County’s Elections department is seeking an Election Program Manager specializing in ballot programming. This candidate will perform essential administrative tasks to administer…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
Johnstown, PA
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
Columbia, SC
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
Mckees Rocks, PA
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
New Baltimore, MI
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
Berkley, MI
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
Granville, OH
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
Canton, MI
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…
Added 48 mins ago
CH
Pharmacy Intern
CVS Health
Bismarck, ND
- $20 USD / hour
…while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning…

at Marriott

Events Manager

Pomona, CA, United States

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Job details

Experience: High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Adheres to all standards, policies, and procedures.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Manages group room blocks and meeting space for average to large-sized assigned groups.
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
Uses his/her judgment to integrate current trends in event management and event design.
Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
Participates in customer site inspections and assists with the sales process as necessary.
Performs other duties as assigned to meet business needs.
Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
Empowers employees to provide excellent customer service.
Sets a positive example for guest relations.
Coordinates and communicates event details both verbally and in writing to the customer and property operations.
Makes presence known to customer at all times during this process.
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
Follows up with customer post-event.
Responds to and handles guest problems and complaints.
Uses personal judgment and expertise to enhance the customer experience.
Stays available to solve problems and/or suggest alternatives to previous arrangements.
Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Interacts with guests to obtain feedback on product quality and service levels.
Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.
Up-sells products and services throughout the event process.
Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Assists in the development and implementation of corrective action plans.
Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
Works with the property staff and customers to address operational challenges associated with his/her group.
Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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More about this job

Skills

Documentation
Sales
Event planning
Logistics
Inspection
Customer service
Customer experience
Process improvement
Forecasting

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