Find work in the United States.

5,996,611 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added 10 mins ago
Program Manager (NIFA ANNH Project Coordinator, 0097781T)
University of Hawaii
Wahiawa, HI
Title: Program Manager (NIFA ANNH Project Coordinator)
Added 11 mins ago
SO
Maintenance Generalist, Lead (PCN 20-8005)
State of Alaska
Seward, AK
- $31.34 to $33.5 USD / hour
The Department of Corrections, Division of Institutions, is recruiting for a Maintenance Generalist, Lead for the Spring Creek Correctional Center (SCCC), located in Seward, Alaska.
Added 14 mins ago
Commercial Enablement Manager
Norstella
Lincoln, NE
…across Sales, Customer Success, Solution Consulting, Account Management, and Sales Development, with a focus on measurable commercial…
Added 14 mins ago
Manufacturing Engineer
West Pharmaceutical Services
Kearney, NE
…and external partners. The position holder may have people management…
Added 17 mins ago
Senior Manager, Plant Operations
WK Kellogg
Battle Creek, MI
Innovation & Project Execution: Lead the excellent execution of innovation and projects entering the plant, ensuring effective planning, cross-functional alignment, and successful…
Added 17 mins ago
Senior Manager, Plant Operations
WK Kellogg
Memphis, TN
Innovation & Project Execution: Lead the excellent execution of innovation and projects entering the plant, ensuring effective planning, cross-functional alignment, and successful…
Added 26 mins ago
Electronics Engineer
US Army Civilian Human Resources Agency
Fort Huachuca, AZ
Summary About the Position: The Army Fellows Program provides an exciting opportunity to embark on a developmental, accelerated career path as an Army Civilian including continued training…
Added 26 mins ago
W
Captives Insurance Account Executive (Lead Accountant)
WTW
Tempe, AZ
- $100,000 to $130,000 USD / year
…accounting, products, and problem resolution. Strong leadership, project management, and client relationship skills are essential, along with the ability to provide strategic insight,…
Added 26 mins ago
W
Associate Manager - Absence, Disability Management and Life Insurance (ADML)
WTW
Tempe, AZ
- $90,000 to $120,000 USD / year
Serve as project manager and day to day contact for clients; materially contribute to project plan creation and lead the team on delivery; ensure progress against established objectives,…
Added 27 mins ago
Sr. Pre-Construction Manager, D&C
Amazon
Tempe, AZ
You will own project budgets, oversee design management end-to-end, select and manage external vendor partners, and lead project procurement - while partnering with internal teams including…
Added 27 mins ago
Branch Real Estate Transaction Strategist
Edward Jones
Tempe, AZ
…and guidelines for successful execution. Partner with Market Management and other key stakeholders to provide a support structure that ensures the 36 Market Leaders and 334 Region Leaders…
Added 27 mins ago
Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services
Deloitte
Tempe, AZ
…new opportunities, analyse quantitative and qualitative data, lead and coach team of managers, and proactively communicate with stakeholders. They will be required to demonstrate solid…
Added 27 mins ago
M
Program & Project Manager
ManpowerGroup
Tempe, AZ
- $60 USD / hour
8-12 years of experience in program management, project management, PMO, or business operations.
Added 27 mins ago
Converge for FSI - RAE, Lead Product Manager_Products & Platforms
Deloitte
Tempe, AZ
…product team to define capabilities, create user stories, and lead technology execution within a modern and complex ecosystem. Prioritize strategic requests, contract and partner with…
Added 27 mins ago
Technical Project Manager
Deloitte
Tempe, AZ · Gilbert, AZ
As a Project Manager in the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team, you will apply sound project-management practices to support delivery of major internal…
Added 27 mins ago
Supplier Engineer III Senior - (TKM) (E3)
Applied Materials
Phoenix, AZ
…recommend prats cleaning solution, which would result in savings, lead time reductions, system improvements, increased parts life and/or mitigated…
Added 27 mins ago
SBU Product Line Management
Applied Materials
Phoenix, AZ
Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
Added 27 mins ago
Sr Manager Operations Support
Republic Services
Phoenix, AZ
Lead day-to-day management of operations support initiatives, ensuring alignment with strategic priorities.
Added 27 mins ago
M
Business Testing Manager
ManpowerGroup
Phoenix, AZ
- $55 to $68 USD / hour
…industry, is seeking a highly motivated and detail-oriented Project Manager to join their team. As a Senior Project Manager, you will be an integral part of the Program Management Office…
Added 27 mins ago
T
Senior OSP Project Manager Hyperscale / Data Center Fiber
TEKsystems
Phoenix, AZ
- $50 to $60 USD / hour
…data center infrastructure, network deployment, construction management, or related project/program…
Added 27 mins ago
Electronic Security Senior Superintendent - Phoenix, AZ
Diversified
Phoenix, AZ
If it cannot be managed, it is your responsibility to communicate that with the Regional Supervisor/Project Manager/Program Manager so that management can understand why the job is not…
Added 27 mins ago
Construction Manager 3
ManpowerGroup
Phoenix, AZ
…Construction Manager 3, you will be part of the Construction Management organization supporting mission-critical delivery across the DCD AMERS West__US program. The ideal candidate will…
Added 27 mins ago
Building Engineer
CBRE
Phoenix, AZ
Maintain an energy management program. Ensure all systems operate in the most efficient manner.
Added 27 mins ago
Bldg Engineer
CBRE
Phoenix, AZ
Maintain an energy management program. Ensure all systems operate in the most efficient manner.
Added 27 mins ago
Manager, Manufacturing Operations
Virgin Galactic
Mesa, AZ · Phoenix, AZ
Lead project planning, recovery plans, and build execution for project and program deliverables

at Marriott

Director, Operations

Pittsburgh, PA, United States

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 14, 2026
Experience: A minimum 5-7 years of progressive leadership experience and a demonstrated success driving operational performance, profitability, and guest satisfaction across diverse properties
Posting language: English
Posted: Oct 30, 2026

Original job description

Additional Information: This hotel is owned and operated by an independent franchisee, North Star Lodging Management Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Director, Hotel Operations

REPORTS TO: Chief Executive Officer

STATUS: Full time, Exempt, Fully Remote

JOB SUMMARY

North Star Lodging Management is a hospitality company built on a simple belief: when you take exceptional care of your people, they take exceptional care of your guests. Our portfolio includes Residence Inn, SpringHill Suites, Fairfield Inn, and Element - Marriott brands that thrive on warm service, consistency, and a genuine sense of home. We’re proud of the culture we’ve built, where our associates feel valued, supported, and empowered to deliver memorable experiences.

The Director of Hotel Operations is a key member of the North Star Lodging Management team and serves as the direct leader to each hotel General Manager, overseeing property performance, operational excellence, and brand alignment across the portfolio. This role is instrumental in driving results, developing leadership talent, and ensuring each hotel consistently delivers on both guest satisfaction and financial performance goals.

RESPONSIBILITIES

•

Provide strategic and operational leadership across all properties within the portfolio, including Residence Inn, SpringHill Suites, Fairfield Inn, and Element

•

Partner closely with General Managers to drive performance, ensure adherence to Marriott brand standards, and deliver a consistently elevated, people-first guest experience

•

Champion a culture of engagement, accountability, and recognition, fostering an environment where associates are developed, empowered, and retained

•

Monitor, analyze, and improve key performance indicators, including Guest Satisfaction Scores (GSS), financial performance, labor efficiency, and operational compliance

•

Conduct regular property visits, operational audits, and brand readiness reviews to ensure execution of quality, service, and safety standards

•

Lead hotel openings, renovations, and transitions, ensuring seamless execution and brand alignment from pre-opening through stabilization

•

Identify and implement opportunities to enhance operational efficiency, elevate the guest experience, and drive profitability across all locations

•

Serve as a key liaison between property teams and corporate leadership, ensuring clear communication, alignment, and execution of company initiatives

•

Ensure consistent implementation and sustainability of operational standards, policies, and procedures across all hotels

•

Collaborate with executive leadership to define strategic priorities and lead cross-functional initiatives that support company growth and operational excellence

•

Integrate guest experience and profitability strategies into daily operations, ensuring goals are clearly communicated and executed at all levels of the organization

•

Partner in the development of annual operating budgets and capital plans; monitor performance throughout the year and drive accountability to financial goals

•

Drive leadership development and succession planning in partnership with the People & Culture function, aligning talent strategies with the company’s mission, vision, and values

•

Drive accountability for portfolio performance through the consistent achievement of key performance indicators (KPIs), including guest satisfaction, financial results, labor efficiency, and brand compliance metrics

•

Leverage data and reporting to analyze trends, identify opportunities, and implement strategies that enhance operational performance and profitability across all properties

•

Establish clear performance expectations with General Managers and leadership teams, conducting regular performance reviews and ensuring alignment with both operational goals and the company’s mission, vision, and values

REQUIREMENTS

•

A minimum 5-7 years of progressive leadership experience and a demonstrated success driving operational performance, profitability, and guest satisfaction across diverse properties

•

Bachelor's Degree required in Business or Hotel Management or in a related area/field preferred

•

Multi property leadership experience within Marriott Select Service or Extended Stay brands required

•

Prior responsibility for leading leaders (e.g., GMs, Directors, Regional Managers) rather than only individual contributors

•

A leadership style rooted in empathy, accountability, and collaboration which aligns with our core values is required

•

Proven ability to improve GSS, operational KPIs, and P&L performance required.

•

Deep understanding of select-service hotel operations process and procedure: Housekeeping, Engineering, Sales, and Guest Services

•

A passion for developing people and building strong, engaged teams

•

Strong change-management capability (leading transitions, new initiatives, and operational turnarounds)

•

Ability to translate company strategy into clear operational priorities and execution plans

Travel Requirements

This role requires regular travel across the company’s portfolio of hotels to support operations, leadership development, and property performance.

•

Travel is estimated at 40–60%, depending on business needs, property locations, and project demands (e.g., new openings, renovations, or operational priorities)

•

Frequent on-site presence at hotel properties is expected to conduct audits, support General Managers, and ensure brand and operational standards are consistently met

•

Travel may include overnight stays, early morning or evening site visits, and occasional short-notice trips based on operational needs

•

When not traveling, the role operates in a remote environment and requires a reliable home office setup, including consistent internet access and the ability to effectively communicate and collaborate with teams across multiple locations

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role:

Ability to stand, walk, and move throughout hotel properties for extended periods of time, including guest rooms, public spaces, back-of-house areas, and construction/renovation sites
Ability to lift and carry up to 25 pounds occasionally (e.g., materials, supplies, or equipment)
Ability to navigate stairs, ladders, and uneven surfaces as needed during property inspections or site visits
Ability to sit and work at a computer for extended periods while completing administrative, analytical, and reporting responsibilities
Ability to travel frequently via car and/or air, including extended periods of driving or sitting

Job Type: Full-time

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

The application deadline for this position is 45 days after the date of this posting, October 30, 2026.

This company is an equal opportunity employer.

frnch1

Apply About employer

Report this job