Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Senior Manager, Security - Detection & Incident Response
Kraft Foods Group Brands LLC Company
Chicago, IL
Senior Manager, Security - Detection & Incident Response at a glance...
Added 2 mins ago
Sr. Demand Generation Associate, Life360 Ads
Life360
Remote, United States
Lead search-engine optimization (SEO) for Life360 Ads. Prioritize keyword strategy, useful page structure, and on-page improvements, and brief developers on technical fixes and structured…
Added 2 mins ago
Greybull Stewardship, CFO
Greybull Stewardship
United States
…workforce. The company has a clear operating plan and an active program of small…
Added 2 mins ago
CO
APD - Project Coordinator
City Of Atlanta
Atlanta, GA
- $51,035.56 USD / year
Develop a fundraising strategy with a goal to increase annual program income.
Added 3 mins ago
Rincipal Product Marketing Manager, Loitering Munitions & Precision Strike
AeroVironment, Inc.
Simi Valley, CA
…discipline to a defense technology franchise whose buyers are program offices, primes, and allied governments: positioning rigor grounded in operational evidence, launch operations that run…
Added 3 mins ago
Principal Product Marketing Manager, Counter-UAS & Layered Defense
AeroVironment, Inc.
Albuquerque, NM · Huntsville, AL · San Diego, CA
…discipline to a defense technology franchise whose buyers are program offices, primes, and allied governments: positioning rigor grounded in operational evidence, launch operations that run…
Added 5 mins ago
EDGE, Information Technology Rotational Program
Rockwell Automation (USA)
Milwaukee, WI
By participating in this rotational program, you will complete four six-month project assignments designed to build your knowledge of Rockwell Automation products, processes, and technical…
Added 5 mins ago
AC
Corporate Sustainability Project Manager
Aon Corporation
Chicago, IL
- $78,000 to $90,000 USD / year
…will look like As the Corporate Sustainability (CS) Project Manager, you will support the development and operations of Aon’s global CS strategy. The successful candidate will play a key…
Added 6 mins ago
SR
Manager, Transformative Change - Disputes, Claims & Investigations
Stout Risius Ross, LLC
NY
- $87,000 to $195,000 USD / year
Stout's Transformative Change practice combines data analysis, research, strategy, and operational experience to help clients achieve sustainable change in complex environments. The…
Added 7 mins ago
Senior Manager, Fulfillment and Logistics Operations, Ford Energy
Ford
Dearborn, MI · Glendale, KY · Dearborn · Glendale
…vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic…
Added 7 mins ago
Program Manager for Professional & Executive Programs (PEP)
University of Washington
Seattle, WA
…partners, and external stakeholders, this position helps drive program growth, implement scalable operational practices, and advance new educational opportunities, including degree…
Added 9 mins ago
S
Manager of Product Engineering
Sourcewell
Remote, United States
- $132,320 to $165,400 USD / year
The Manager of Product Engineering leads one of several engineering teams responsible for building, operating, and enhancing the products and platforms that serve Sourcewell’s clients,…
Added 9 mins ago
Regional Account Manager, Non-Commercial
Red Bull
Boston, MA
Aggressively pursues business relationships that result in Red Bull obtaining relevant retailer scan data, basket analysis data, etc. that drives future strategy and better understanding of…
Added 11 mins ago
Manager, Test Data Engineering Team
Live Nation Worldwide, Inc.
Remote, United States
Live Nation Core Data Services is seeking a Test Data Engineering Manager to lead and evolve a team of primarily QA-background engineers into a high-performing, engineering-driven function.…
Added 13 mins ago
Marketing Planning Manager - Deposits
TD Bank, N.A.
NY · Wilmington, DE · Mount Laurel, NJ · Portland, ME
The Marketing Planning Manager is accountable for independently developing, implementing and leading cross-functional strategy planning to support moderately complex Marketing portfolios.…
Added 13 mins ago
Associate Banker I (20 Hours Weekly) - White Plains (Bilingual Spanish Preferred)
TD Bank, N.A.
White Plains, NY
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 13 mins ago
Retail Banker I (US) - Arlington, MA
TD Bank, N.A.
Arlington, MA
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 13 mins ago
Relationship Banker I - Port Jervis
TD Bank, N.A.
Port Jervis, NY
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 13 mins ago
Head - Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD Securities (USA) LLC
NY
…ledger and payments. The role converts business and technology strategy into a prioritized, funded and executable portfolio; oversees multiple concurrent programs and projects, including…
Added 15 mins ago
Vendor Enablement Specialist (VES)
Pax8, Inc
Denver, CO
Pax8 is hiring a Vendor Enablement Specialist in the United States to turn vendor strategy into compelling sales enablement that helps our sellers and partners confidently position,…
Added 17 mins ago
EC
Field Marketing Manager
Entrust Corporation
United States
- $106,784 to $156,617 USD / year
Reporting to the Sr. Marketing Field and Account Based Marketing Manager, this role is responsible for leading marketing strategy and execution across the Americas, with a primary focus on…
Added 19 mins ago
Senior Product Manager, Platform Ecosystem
DTN, LLC
Dallas, TX
The ideal candidate combines product strategy, technical expertise, and strong commercial judgment. You will collaborate closely with Engineering, Data, Sales, Partnerships, and Executive…
Added 21 mins ago
Internal Information Manager
Global Support and Development
Charlotte, NC
If you thrive on transforming messy streams of field data into the sharp, real-time insights that guide emergency response teams, Global Support and Development (GSD) wants you at the helm.…
Added 23 mins ago
Key Client Manager
TrueCommerce
Remote, United States
The Key Client Manager is a senior-level strategic relationship owner responsible for the retention, satisfaction, and revenue retention of TrueCommerce’s highest-value enterprise…
Added 24 mins ago
Manager, Strategic Writing
Robin Hood Foundation
New York, NY
The Manager, Strategic Writing position will help translate Robin Hood’s programmatic expertise, research, and grantmaking into clear, compelling written narratives for a range of internal…

at Marriott

Director, Operations

Pittsburgh, PA, United States

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 14, 2026
Experience: A minimum 5-7 years of progressive leadership experience and a demonstrated success driving operational performance, profitability, and guest satisfaction across diverse properties
Posting language: English
Posted: Oct 30, 2026

Original job description

Additional Information: This hotel is owned and operated by an independent franchisee, North Star Lodging Management Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Director, Hotel Operations

REPORTS TO: Chief Executive Officer

STATUS: Full time, Exempt, Fully Remote

JOB SUMMARY

North Star Lodging Management is a hospitality company built on a simple belief: when you take exceptional care of your people, they take exceptional care of your guests. Our portfolio includes Residence Inn, SpringHill Suites, Fairfield Inn, and Element - Marriott brands that thrive on warm service, consistency, and a genuine sense of home. We’re proud of the culture we’ve built, where our associates feel valued, supported, and empowered to deliver memorable experiences.

The Director of Hotel Operations is a key member of the North Star Lodging Management team and serves as the direct leader to each hotel General Manager, overseeing property performance, operational excellence, and brand alignment across the portfolio. This role is instrumental in driving results, developing leadership talent, and ensuring each hotel consistently delivers on both guest satisfaction and financial performance goals.

RESPONSIBILITIES

•

Provide strategic and operational leadership across all properties within the portfolio, including Residence Inn, SpringHill Suites, Fairfield Inn, and Element

•

Partner closely with General Managers to drive performance, ensure adherence to Marriott brand standards, and deliver a consistently elevated, people-first guest experience

•

Champion a culture of engagement, accountability, and recognition, fostering an environment where associates are developed, empowered, and retained

•

Monitor, analyze, and improve key performance indicators, including Guest Satisfaction Scores (GSS), financial performance, labor efficiency, and operational compliance

•

Conduct regular property visits, operational audits, and brand readiness reviews to ensure execution of quality, service, and safety standards

•

Lead hotel openings, renovations, and transitions, ensuring seamless execution and brand alignment from pre-opening through stabilization

•

Identify and implement opportunities to enhance operational efficiency, elevate the guest experience, and drive profitability across all locations

•

Serve as a key liaison between property teams and corporate leadership, ensuring clear communication, alignment, and execution of company initiatives

•

Ensure consistent implementation and sustainability of operational standards, policies, and procedures across all hotels

•

Collaborate with executive leadership to define strategic priorities and lead cross-functional initiatives that support company growth and operational excellence

•

Integrate guest experience and profitability strategies into daily operations, ensuring goals are clearly communicated and executed at all levels of the organization

•

Partner in the development of annual operating budgets and capital plans; monitor performance throughout the year and drive accountability to financial goals

•

Drive leadership development and succession planning in partnership with the People & Culture function, aligning talent strategies with the company’s mission, vision, and values

•

Drive accountability for portfolio performance through the consistent achievement of key performance indicators (KPIs), including guest satisfaction, financial results, labor efficiency, and brand compliance metrics

•

Leverage data and reporting to analyze trends, identify opportunities, and implement strategies that enhance operational performance and profitability across all properties

•

Establish clear performance expectations with General Managers and leadership teams, conducting regular performance reviews and ensuring alignment with both operational goals and the company’s mission, vision, and values

REQUIREMENTS

•

A minimum 5-7 years of progressive leadership experience and a demonstrated success driving operational performance, profitability, and guest satisfaction across diverse properties

•

Bachelor's Degree required in Business or Hotel Management or in a related area/field preferred

•

Multi property leadership experience within Marriott Select Service or Extended Stay brands required

•

Prior responsibility for leading leaders (e.g., GMs, Directors, Regional Managers) rather than only individual contributors

•

A leadership style rooted in empathy, accountability, and collaboration which aligns with our core values is required

•

Proven ability to improve GSS, operational KPIs, and P&L performance required.

•

Deep understanding of select-service hotel operations process and procedure: Housekeeping, Engineering, Sales, and Guest Services

•

A passion for developing people and building strong, engaged teams

•

Strong change-management capability (leading transitions, new initiatives, and operational turnarounds)

•

Ability to translate company strategy into clear operational priorities and execution plans

Travel Requirements

This role requires regular travel across the company’s portfolio of hotels to support operations, leadership development, and property performance.

•

Travel is estimated at 40–60%, depending on business needs, property locations, and project demands (e.g., new openings, renovations, or operational priorities)

•

Frequent on-site presence at hotel properties is expected to conduct audits, support General Managers, and ensure brand and operational standards are consistently met

•

Travel may include overnight stays, early morning or evening site visits, and occasional short-notice trips based on operational needs

•

When not traveling, the role operates in a remote environment and requires a reliable home office setup, including consistent internet access and the ability to effectively communicate and collaborate with teams across multiple locations

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role:

Ability to stand, walk, and move throughout hotel properties for extended periods of time, including guest rooms, public spaces, back-of-house areas, and construction/renovation sites
Ability to lift and carry up to 25 pounds occasionally (e.g., materials, supplies, or equipment)
Ability to navigate stairs, ladders, and uneven surfaces as needed during property inspections or site visits
Ability to sit and work at a computer for extended periods while completing administrative, analytical, and reporting responsibilities
Ability to travel frequently via car and/or air, including extended periods of driving or sitting

Job Type: Full-time

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

The application deadline for this position is 45 days after the date of this posting, October 30, 2026.

This company is an equal opportunity employer.

frnch1

Apply About employer

Report this job