Cook II

Where you'll work

The Ritz-Carlton Charlotte stands as a modern crown jewel in the Queen City and where sophistication meets a legacy of innovation. Just as prospectors once arrived in the Carolinas chasing the promise of gold, today’s guests are drawn to this refined urban retreat in pursuit of something equally rare: effortless luxury, personalized service and moments that feel like true precious finds.

At the Ritz-Carlton Charlotte, retreat reveals itself in thoughtfully curated moments - from a serene penthouse spa, to a refined Golden Hour each evening at our lobby’s Treasure Chest bar. Culinary experiences shine under the partnership of Michael Mina, along with vibrant dining concepts from Stephen and Ayesha Curry. This is the story of the Carolina Gold Rush reimagined into a stay that truly sparkles.

Bourbon Steak by Michelin-starred, award-winning chef Michael Mina is a modern American steakhouse renowned for its exceptional culinary craftsmanship, premium cuts of beef, fresh seafood, and signature hospitality. Combining refined dining with a warm and approachable atmosphere, Bourbon Steak delivers a memorable guest experience through meticulous attention to detail, innovative cuisine, and personalized service. Through a commitment to quality, teamwork, and culinary innovation, Bourbon Steak sets the standard for luxury dining and unforgettable restaurant experiences.

Who you are

As a Cook II, you will play a key role in delivering exceptional dining experiences through precise preparation, cooking, and presentation of high-quality menu offerings. Working collaboratively with team members, you will contribute to a seamless guest experience and elevated level of service that defines fine dining.

What you'll do

• Prepare, portion, chop, measure, and mix ingredients accurately to support consistent food quality and efficient daily production.
• Cook and present menu items with precision and attention to detail to consistently deliver the quality, presentation, and craftsmanship expected in a luxury dining experience.
• Operate kitchen equipment safely and effectively to support timely preparation and execution of menu items.
• Monitor food quality, portioning, cooking temperatures, and product consistency to ensure dishes meet established culinary and food safety standards.
• Prepare and present cold food items with accuracy and attention to detail to meet quality and presentation expectations.
• Set up, maintain, and break down workstations to promote efficient workflow and a clean, organized kitchen environment.
• Clean and sanitize kitchen areas, equipment, tools, and utensils to maintain food safety standards and a safe, hygienic work environment.

What's expected of you

• Maintain the highest standards of food safety, cleanliness, and product quality.
• Follow all company, safety, sanitation, and security policies and procedures.
• Report maintenance concerns, accidents, injuries, and unsafe conditions promptly.
• Communicate professionally and support a respectful, service-focused work environment.
• Maintain a professional appearance, protect company assets, and safeguard confidential information.
• Participate in required training and consistently uphold established operational standards.

Physical Requirements

• Stand, walk, and move throughout the kitchen for extended periods.
• Reach, bend, twist, pull, stoop, and perform repetitive motions as part of daily culinary operations.
• Safely move, lift, carry, push, and pull items weighing up to 25 pounds without assistance.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.