Jobs in the United States

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PG
Associate Director, Applied AI Strategy
Publicis Groupe Holdings B.V
New York, NY
- $112,290 to $179,712 USD / year
Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business…
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Inventory Control Coordinator
S&C Minimal
Palatine, IL
…2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products…
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Circle K
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At all times work as an effective manager, supervisor and leader.
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Store Manager in Training
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TJ
Semester Sales Internship - U of Wisconsin Eau Claire
Tom James Company
Eau Claire, WI
- $15 USD / hour
2 in-person on-campus workshops during week 2 & 6 of the program hosted by intern leader
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IL
Housekeeper
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Santa Clara, CA
- $18.7 to $20.5 USD / hour
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Added 1 min ago
IL
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Santa Clara, CA
- $22 to $24 USD / hour
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OS
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Oakmont Senior Living
Huntington Beach, CA · Seal Beach, CA · Newport Beach, CA · Costa Mesa, CA · Fountain Valley, CA
- $80,000 to $90,000 USD / year
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Added 2 mins ago
CB
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Employee Assistance Program – confidential support for personal or professional challenges at no cost
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San Marcos, CA
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Huntington Park, CA
- $31 to $72 USD / hour
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Sales Representative (Sales, Customer Service)
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Los Angeles, CA
- $31 to $72 USD / hour
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Torrance, CA
- $31 to $72 USD / hour
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at Marriott

Assistant Spa Manager

Sarasota, FL, United States

Apply on ejwl.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
Posting language: English
Posted: Nov 10, 2026

Original job description

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

Assumes the responsibilities of the Spa Director in his/her absence.
Ensures all employees have the proper supplies, equipment and uniforms.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Manages supplies and equipment inventories within budget.
Maintains cleanliness of spa and related areas and equipment.
Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
Strives to improve service performance.

Conducting Human Resources Activities

Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
Ensures employees understand expectations and parameters.
Brings issues to the attention of the department manager and Human Resources as necessary.
Observes service behaviors of employees and providing feedback to individuals.
Participates in employee progressive discipline procedures.
Participates in an on-going employee recognition program.
Reviews comment cards and guest satisfaction results with employees.
Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Supervises on-going training initiatives and conducting training when appropriate.
Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
Celebrates successes and publicly recognizes the contributions of team members.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

More about this job

Skills

Payroll
Financial management
Customer service
Process improvement
Documentation

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Work requirements

Jobs in the United States