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Added 1 min ago
NPI and Product Marketing Lead, Advanced Compute Solutions
HP
Fort Collins, CO · Spring, TX
Reporting directly to the Senior Manager of NPI and Product Marketing, the candidate will experience a range of tasks including but not limited to:
Added 3 mins ago
Operations Manager Trainee
WM
Colorado Springs, CO
…Springs, CO. While we aim to place candidates into an Operations Manager role at their onboarding location, placement at that specific site is not guaranteed. Final placement is based on…
Added 5 mins ago
A
Part Sales Manager – Part Time
AutoZone
Euless, TX
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Kissimmee, FL
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Wilmington, NC
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Rockwall, TX · Fate, TX
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Part Time
AutoZone
Boaz, AL
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Boaz, AL
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
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Part Sales Manager – Part Time
AutoZone
Anniston, AL
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Anniston, AL
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
Senior Manager, Ops Excellence - International
Wingstop Global Support Center
Dallas, TX
The Senior Manager, International Operations Excellence owns the development, governance and deployment of Wingstop International Brand Standards, ensuring they are clear, practical and…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Albion, NY
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Part Time
AutoZone
Piedmont, AL
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Part Time
AutoZone
Anniston, AL
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Anniston, AL
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 5 mins ago
A
Part Sales Manager – Part Time
AutoZone
New Braunfels, TX
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 6 mins ago
A
Part Sales Manager – Part Time
AutoZone
Falmouth, KY
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 7 mins ago
GS
Acquisition Program Manager
Group SSI
Ashburn, VA
- $67.31 to $79.33 USD / hour
SSI Group, is seeking a highly experienced Acquisition Program Manager to provide program management leadership and oversight in support of federal acquisition operations.
Added 10 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Okemos, MI
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 10 mins ago
Sales Training Manager
Align Technology
Morrisville, NC
…North America Learning & Development team as Sales Training Manager at our Raleigh location, ensuring our Sales Associates and new hires are equipped with the knowledge and skills to…
Added 11 mins ago
Senior Payroll Accountant
Fordham University
NY
Analyzes tax data to assist in business decisions on processes, including Grad Student and NRA tax situations. Bridges gap between NRA process and payroll services.
Added 11 mins ago
Operations Planning Manager
Novolex
Athens, GA
…Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious…
Added 12 mins ago
Registered Nurse RN Medical Cardiac PRN Days
UHS
BRADENTON, FL
Please allow two to three business days for the manager to review your application. Thank you for your interest!
Added 13 mins ago
CS
Workday Reporting & Analytics Manager
Collaborative Solutions, LLC (USA)
Remote, United States
- $148,824 to $188,193 USD / year
Workday certification required
Added 14 mins ago
Principal Tech. Prog. Manager, Amazon Leo Customer Terminals
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Principal Technical Program Manager, you will manage the complete lifecycle of complex hardware device portfolios and their integrated software systems, delivering products with…

at Marriott

Assistant Front Office Manager

Los Angeles, CA, United States

Apply on ejwl.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 12, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

More about this job

Skills

Supervise staff
Front Desk
Communication skills
Decision making
Process improvement
Customer service
Coaching
Regulatory compliance

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Work requirements

Jobs in the United States