Jobs in the United States

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Full Time Assistant Housekeeping Manager - Marriott Colorado Springs
Pyramid Global Hospitality
Colorado Springs, CO
- Full-time
Assistant Housekeeping Manager | Marriott Colorado Springs
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Analyst, Global Markets, Corporate Banking
Bank of Montreal (U.S.)
Chicago, IL
Completion of a financial analysis credit training program preferrable.
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Practice Solutions Relationship Officer
BMO Bank N.A.
Greenwood Village, CO
Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
Added 1 min ago
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*Social Worker I
CalHR
Sutter Creek, CA
- $28.7 to $34.89 USD / hour
Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
Added 1 min ago
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Social Worker II
CalHR
Sutter Creek, CA
- $32.72 to $39.77 USD / hour
Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.
Added 1 min ago
Manager - Nursing | Exempt | Behavioral Health WB & FM
Southeast Iowa Regional Medical Center
West Burlington, IA · Fort Madison, IA
The Manager - Nursing oversees the development of staff and systems to effectively operate an acute care inpatient hospital setting. The Nurse Manager plans and implements nursing matrix…
Added 2 mins ago
Sales Operations Analyst
CRH
Atlanta, GA
This person must reside in the greater Atlanta, GA, Philadelphia, PA, or Dallas, TX area
Added 2 mins ago
Compliance Director, Marketing Review
Corient Services LLC
United States
This position is required to work onsite 4 days per week · Must have unrestricted work authorization to work in the United States
Added 2 mins ago
Quality Engineer I
XOM Medtronic Xomed, LLC
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Must Have: Minimum Requirements
Added 2 mins ago
Senior Principal Medical Science Liaison Spec
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Remote, United States
Must Have, Minimum Requirements:
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Reliability Engineer II
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Must Have: Minimum Requirements- To be considered for this role, please ensure the minimum requirements are evident in your applicant profile:
Added 2 mins ago
Senior Robotic Stapling Specialist - Scottsdale
CVS Covidien Sales LLC
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Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites
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Surgical Onsite Specialist - Philadelphia North
CVS Covidien Sales LLC
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…assigned account alignment and in partnership with the territory manager. The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion…
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Technical Accounting and External Reporting Manager
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Added 2 mins ago
District Sales Manager, Pelvic Health - Northern California
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Remote, United States
The Pelvic Health District Sales Manager will manage the district sales representative staff and achieve quarterly and annual sales plan within specified budget. The District Sales Manager…
Added 2 mins ago
Senior Regional Sales Director, Pelvic Health - Central
MDU Medtronic USA Inc
Remote, United States
Added 2 mins ago
District Sales Manager, Pelvic Health - Great Lakes
MDU Medtronic USA Inc
Remote, United States
The Pelvic Health District Sales Manager will manage the district sales representative staff and achieve quarterly and annual sales plan within specified budget. The District Sales Manager…
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Machine Operator I, First Shift
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Must Have: Required Qualifications · 0 Years of experience required
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Prin R&D Product Engineer
COV Covidien LP
North Haven, CT
Must Have: Minimum Requirements
Added 3 mins ago
RC
Maintenance Technician
ROUNDHOUSE COMMUNITIES LLC
Bozeman, MT
- $23 to $25 USD / hour
Mental wellness program and Perks at Work discounts
Added 3 mins ago
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Staff Requirements Maanger
Rivian and Volkswagen Group Technologies
Irvine, CA
- $154,000 to $211,750 USD / year
We are seeking a technically rigorous Requirements Manager to own vehicle-level requirements across programs and translate them into user stories. You bring a strong systems engineering…
Added 4 mins ago
Lead Supply Chain Manager
Archer
San Jose, CA
You handle custom, build-to-print, and engineered parts. You partner with Powertrain Engineering, Program Management, Legal, Supplier Quality, and Accounts Payable. Procurement speed,…
Added 4 mins ago
Director of Social Services
Westhab Inc.
Queens, NY
Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience
Added 4 mins ago
Certified Medical Assistant
The Wright Center for Graduate Medical Education
Scranton, PA
Basic Life Support/CPR certification required · Must have attention to detail
Added 4 mins ago
SENIOR MANAGEMENT ANALYST SUPV - SES - 60068915
State of Florida
ALACHUA, FL
This position will serve as the manager of the Central Region's Policy, Quality Control and Quality Assurance.

at Marriott

Assistant Front Office Manager

Los Angeles, CA, United States

Apply on ejwl.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 12, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

More about this job

Skills

Supervise staff
Front Desk
Communication skills
Decision making
Process improvement
Customer service
Coaching
Regulatory compliance

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Work requirements

Jobs in the United States