Jobs in the United States

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Quality Inspector
INTERMOUNTAIN ELECTRONICS INC
Helper, UT
Quality Inspector – Day Shift | Every Other Friday Off · IE is currently seeking a full-time Quality Inspector for our Day Shift at our Helper, Utah facility
Added 1 min ago
Project Manager - Manufacturing
VIRA Insight
United States
Must have a valid driver's license
Added 1 min ago
Manufacturing Project Manager
VIRA Insight
United States
Must have a valid driver's license
Added 1 min ago
District Operations Manager
WM
Lodi, CA
Manages the day-to-day operations at a medium to large site. Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains performance and productivity…
Added 1 min ago
R
Deputy General Manager, Full Time with Benefits.
Regal
Nashville, TN
- Full-time
Upholding and administering all Regal policies and brand standards as outlined in the Regal Operations Manual and corporate directives
Added 1 min ago
Lead Support Services
Corewell Health Corporate
Grand Rapids, MI
Assists the leader in coordinating and facilitating the daily operations. Addresses any concerns or issues pertaining to customer and employee relations. Responsible for making sure all…
Added 1 min ago
ES
EverPro - Customer Marketing Manager - Invoicing Solutions (Remote, US)
EverCommerce Solutions Inc.
Remote, United States
- $65,000 to $80,000 USD / year
…global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient…
Added 2 mins ago
CO
Traffic Control Coordinator
City of Maricopa
Maricopa, AZ
- $32.05 to $38.46 USD / hour
…within the City. This position ensures all traffic control operations comply with the Manual on Uniform Traffic Control Devices (MUTCD), City standards, and public safety requirements,…
Added 2 mins ago
MFG Project Manager
Wayne Fueling Systems LLC
Austin, TX
The Manufacturing Project Manager leads high-impact productivity, cost-reduction, and sustaining projects within the manufacturing organization. This role delivers measurable operational…
Added 2 mins ago
D
Manager of Customer Success
DealerOn
Remote, United States
- $62,800 to $91,550 USD / year
The Manager of Customer Success harmonizes relationship cultivation with a dedication to team growth, upselling products and services to enhance website performance, and adept…
Added 2 mins ago
WW
Regional Manager, SLED Southeast
World Wide Technology Holding, LLC
Atlanta, GA · Raleigh, NC · Nashville, TN
- $150,000 to $190,000 USD / year
As a Regional Manager, SLED Southeast you will be acting as the sales leader to multiple Client Manager’s and Client Executives across State and local government as well as both K-12 and…
Added 3 mins ago
Sr. Manager, Technology Support & Operations
DePelchin Children’s Center
Houston, TX
Position: Sr. Manager, Technology Support & Operations
Added 3 mins ago
WE
Welder
Westinghouse Electric Company, LLC
OTHER, MA
- $42 USD / hour
…to precision and excellence. You will report to the onsite Manager. M-F 40 hours with OT for over 40…
Added 3 mins ago
Associate Manager, International Sales
OUAI
Los Angeles, CA
OUAI is looking for an organized, proactive Associate Manager, International Sales to support our growing international business across APAC and the Middle East. Reporting to the…
Added 3 mins ago
Talent Acquisition Manager
PPG US ProPharma Group, LLC
United States
Must possess effective written and outstanding oral communication skills
Added 3 mins ago
Account Executive - LSU
Taymar Sales U
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…generation, including day-to-day management of ticket sales, ticket operations, sponsorship, and/or annual…
Added 3 mins ago
Project Manager, Senior
Chenega Corporation
Reston, VA
Project Management Professional (PMP) certification required
Added 3 mins ago
Warehouse Area Manager
Spreetail
Dallas, TX
Spreetail is looking for an operational leader to join our fulfillment network as an Area Manager. In this role, you will take ownership of either Inbound or Outbound shift operations,…
Added 3 mins ago
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Sales Associate Santa Anita
Claires Essentials LLC
Arcadia, CA
- $18 to $19 USD / hour
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 3 mins ago
Operations Manager
Allegiance Flag Supply, LLC
Charleston, SC
As we continue to scale, we're looking for an Operations Manager who is energized by challenges, confident in their decisions, and motivated by the opportunity to make a meaningful impact.
Added 3 mins ago
SO
Library Assistant II (IVC - Substitute)
South Orange County Community College District
Irvine, CA
- $28.55 USD / hour
Under general supervision from an appropriate level manager or administrator, performs a wide variety of routine technical and clerical duties in support of various sections/functions of…
Added 4 mins ago
Network Engineering & Planning, Senior Manager
Pacific Gas And Electric Company
Oakland, CA
The Senior Manager, Telecom Engineering leads the Telecom Engineering organization responsible for engineering standards, technical governance, process improvement, and continuous…
Added 4 mins ago
Manager, Supply Planning - Global
Deckers Outdoor Corporation
Remote, United States
As the Manager, Supply Planning - Global, you’ll lead our global supply planning team and help shape planning execution across brands, regions, and product categories. You’ll bring together…
Added 4 mins ago
Sr. Manager, Talent & Entertainment - Global HOKA
Deckers Outdoor Corporation
Remote, United States
Job Title: Sr. Manager, Talent & Entertainment - Global HOKA
Added 4 mins ago
UG
Senior Inpatient Acute Edits Medical Coder
UnitedHealth Group
Eden Prairie, MN
- $24 to $43 USD / hour
…documentation feedback to physicians under the direction of the Coding Operations Manager or Quality Management…

at Marriott

Assistant Front Office Manager

Detroit, MI, United States

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 10, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Jobs in the United States