Jobs in the United States

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SPECIAL EVENTS & BAR MANAGER
San Diego, CA
- $28 USD / hour
Must have rigorous attention to detail, ability to manage multiple deadlines, and excellent organizational abilities
Added just now
DevOps Engineer I
Spring Venture Group
Kansas City, MO
…supports them in making informed decisions about their health and financial…
Added 1 min ago
PH
Property Manager
Pivotal Housing Partners LLC
Jackson, MI
- $48,000 to $50,000 USD / year
As our Property Manager (we call them Community Managers" because you are taking care of the community (people, pets, and things) -- not just a property or an asset), you will be…
Added 1 min ago
Sales Enablement Manager
MDVIP
Remote, United States
The Physician Development team engages physicians in complex sales cycles involving significant business, financial, and career decisions. As a result, the Sales Enablement Manager must be…
Added 1 min ago
MSD Value Stream Fulfillment Programs Leader
GE Vernova International LLC
United States
…nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova…
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Lead Generator Project Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
…position reports to the Project Engineering Leader (Americas) - Manager of Gas Turbine and…
Added 1 min ago
Senior Project Controller - Power Infrastructure - Primavera Planning and Scheduling Manager
GE Vernova International LLC
United States
…nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova…
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Field Services Operations Systems and Digital Process Support
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
Reporting to the Senior Field Services Operations Systems & Digital Process Manager, this position will serve as a hands-on technical resource supporting both new digital solutions and…
Added 2 mins ago
AC
Business Analyst (Non-IT) 2
Aston Carter
Chillicothe, IL
- $24 USD / hour
…budgets. The Business Analyst typically reports to a project manager or director and contributes directly to effective planning, financial oversight, and operational…
Added 2 mins ago
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Receptionist
Aston Carter
Doral, FL
- $19 to $20 USD / hour
Provide administrative support to the manager, drafters, designers, and all team members across the organization.
Added 2 mins ago
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Accounting Clerk
Aston Carter
Camarillo, CA
- $24 USD / hour
…accounts payable, a Vice President of Finance, and an Accounting Manager. The team values collaboration, accuracy, and long-term stability, offering room for growth and the opportunity to…
Added 2 mins ago
AC
Procurement Manager
Aston Carter
Fairfax, VA
- $140,000 to $160,000 USD / year
Job Title: Procurement ManagerJob DescriptionThe Procurement Manager leads the end-to-end procurement of machinery, equipment, tools, raw materials, packaging materials, parts, services,…
Added 2 mins ago
Manager Turbine Support
Constellation Energy Generation, LLC.
Pottstown, PA
…competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits,…
Added 2 mins ago
Project Controls Analyst - Primoris Heavy Civil - Baton Rouge, LA
James Construction Group, LLC
Baton Rouge, LA
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 3 mins ago
Defense Acquisition Program Management Subject Matter Expert (SME)
KBR Wyle Services, LLC
Eglin AFB, FL
Provide advanced decision analysis and actionable recommendations to senior leaders and program managers across program management, engineering, test, financial management, contracting,…
Added 3 mins ago
JR194 Project Coordinator
Rycon Construction
Pittsburgh, PA
…construction management, general contracting, design-build, and program management services nationwide. An ENR Top 400 Contractor, ENR Top 100 Green Contractor, and BD+C Top 150 Contractor…
Added 3 mins ago
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US-Senior Manager
Apple
Burlington, MA
- $46.22 to $76.9 USD / hour
As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You…
Added 3 mins ago
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US-Senior Manager
Apple
New York City, NY
- $50.96 to $85 USD / hour
As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You…
Added 3 mins ago
A
US-Manager
Apple
Santa Monica, CA
- $38.54 to $64.22 USD / hour
As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team…
Added 3 mins ago
Cardiopulmonary Manager | Tulsa LTACH
PAM Health Specialty Hospital of Tulsa
Tulsa, OK
BLS and ACLS certification required
Added 4 mins ago
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Onsite Community Association Manager (MBSC111026)
RealManage
Myrtle Beach, SC
- $72,000 to $75,000 USD / year
The Community Association Manager (CAM) is the key ambassador and face of RealManage, responsible for leading the day-to-day operations of a portfolio of community associations. In this…
Added 4 mins ago
Strategy Analyst Intern
World Omni Financial Corp.
FL
Must have completed at least one semester of coursework
Added 4 mins ago
Assistant Manager
QC Holdings-LendNation
Kansas City, KS
The ideal candidate must be willing to work flexible schedule including weekends and rotating shifts and will have: · Must have proof of eligibility to legally work in the United States
Added 4 mins ago
HF
Display Coordinator/Office Assistant
Haverty Furniture Companies, Inc
Columbus, OH
- $16 to $20 USD / hour
Completes Display Coordinator Weekly Checklist and reviews with Display Manager and/or General Manager.
Added 4 mins ago
Research Development Manager
University of Florida
Gainesville, FL
As the Research Development Manager in the Office of Research Administration (ORA) at the UF Health Cancer Institute (UFHCI), you will be responsible for the programmatic and administrative…

at Marriott

Assistant Front Office Manager

Detroit, MI, United States

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 10, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Jobs in the United States