Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Area Sales Manager - SMERF
Maya Hospitality Group Inc
Mooresville, NC
…bringing groups together? Maya Hotels is seeking an Area Sales Manager – SMERF to lead group sales for three of our Mooresville, NC hotels: Aloft Mooresville, Candlewood Suites Mooresville,…
Added just now
Accounting Manager - Park Place Lexus Grapevine
Asbury
Grapevine, TX
Must possess people management and leadership skills
Added just now
Aerie - Selling Team Leader (Assistant Manager)
AEO
West Des Moines, IA
…feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's…
Added just now
AE - Merchandising Team Leader (Assistant Manager)
AEO
Bozeman, MT
…feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's…
Added just now
Hotel Marketing Manager
Harwood International
Dallas, TX
The Marketing Manager (Hotel Swexan) is a key contributor to the success of the dynamic marketing + PR campaigns for the Hotel Swexan. As a strategic thinker, collaborator, and connector,…
Added just now
Manager, Inclusion & Engagement
Creative Artists Agency
Los Angeles, CA
CAA is seeking a Manager, Inclusion & Engagement to advance employee insights, communications, and key initiatives across Inclusion, Engagement, and Learning. This critical role will…
Added just now
LE
Associate, Development Operations (Hybrid)
Longroad Energy
BOSTON, MA
- $90,000 to $110,000 USD / year
Ability to work in-person in the Boston office at least three days per week, and to travel occasionally (approximately 10%)
Added 1 min ago
DREAMers and Latine Student Success Office Assistant Support (Casual)
PCC Portland Community College
Portland, OR
…opportunities for our students and contributing to the economic development of our…
Added 1 min ago
Senior Technical Program Manager
Keysight Technologies, Inc.
Santa Rosa, CA
The Wireless IST team is seeking a proactive Senior Technical Program Manager (TPM) to lead complex, cross-functional hardware programs from concept through customer delivery in a…
Added 1 min ago
TS
Sales Development Representative 2 - Orlando, FL
TEK Systems
Maitland, FL
- $21 USD / hour
Thorough sales training within the IT Talent Solutions and Services industry that includes working closely with an assigned Account Manager Lead as a Mentor
Added 1 min ago
RO
CASE MANAGER
Rite of Passage Brand
Miami, FL
- $22.6 USD / hour
To be considered, you must have a High School Diploma or GED
Added 1 min ago
Financial Service Representative
Heights Finance Corporation
Harrisburg, IL
…promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 – Also, a testament to the growth opportunities the company provides. The company…
Added 1 min ago
Senior Manager, Security, Service Area Operations
Kaiser Permanente
Ontario, CA
In addition to the responsibilities listed below, this senior manager position is also responsible for serving as a leader and security subject matter expert with demonstrated success…
Added 1 min ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Presque Isle, ME
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 1 min ago
Sr Finance Analyst Acct and Tax Report
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ
…Brunswick, NJ. The position will report to the Senior Finance Manager – Accounting & Tax Reporting in the Corporate Controller’s…
Added 1 min ago
Event and Sales Manager
THINK FOOD GROUP LLC
Las Vegas, NV
Position: Event Sales Manager – José Andrés Group Las Vegas
Added 2 mins ago
General Manager II - Store 7818 - Santa Rosa Beach, FL
Advance Stores Company Inc (500)
Santa Rosa Beach, FL
Must have a valid driver's license
Added 2 mins ago
Hotel Alba Tampa-Cook
Schulte Companies
Tampa, FL
…inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most…
Added 2 mins ago
SO
OPS OPERATIONS ANALYST I - 64801259
State of Florida
TALLAHASSEE, FL
- $29.61 USD / hour
The incumbent must possess the following:
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Presque Isle, ME
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
VP
Business Associate, Primary Care Wayne, Full Time, Day
Valley Physician Services
United States
- $19.81 to $24.76 USD / hour
- Full-time
…(checking-in, checking-out, etc.) as directed or requested by Practice…
Added 2 mins ago
Bilingual Outpatient Therapist-**$1,000 SIGN ON BONUS**
Klingberg Comprehensive Program Services Inc
New Britain, CT
Maintains a schedule that includes evening hours no less than one day per week or as required by clinic need
Added 2 mins ago
IT Project Manager
Stafford Gray
Lansing, MI
Must live within reasonable commuting distance of Lansing, MI
Added 2 mins ago
Senior Marketing Manager, Commercial
Fivetran
NY · Denver, CO
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building…
Added 3 mins ago
Construction Project Manager
University of South Carolina
SC
SC Contractor’s license, certified construction manager (CCM), professional engineer (PE), Certified Educational Facilities Professional (CEFP), or Project Management Professional (PMP).

at Marriott

Assistant Front Office Manager

Detroit, MI, United States

Apply on ejwl.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 10, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

Report this job

Jobs in the United States

Area Sales Manager - SMERF

Accounting Manager - Park Place Lexus Grapevine

Aerie - Selling Team Leader (Assistant Manager)

AE - Merchandising Team Leader (Assistant Manager)

Hotel Marketing Manager

Manager, Inclusion & Engagement

Associate, Development Operations (Hybrid)

DREAMers and Latine Student Success Office Assistant Support (Casual)

Senior Technical Program Manager

Sales Development Representative 2 - Orlando, FL

CASE MANAGER

Financial Service Representative

Senior Manager, Security, Service Area Operations

Full Time - Merchandising Service Associate - Day

Sr Finance Analyst Acct and Tax Report

Event and Sales Manager

General Manager II - Store 7818 - Santa Rosa Beach, FL

Hotel Alba Tampa-Cook

OPS OPERATIONS ANALYST I - 64801259

Full Time - Merchandising Service Associate - Day

Business Associate, Primary Care Wayne, Full Time, Day

Bilingual Outpatient Therapist-$1,000 SIGN ON BONUS

IT Project Manager

Senior Marketing Manager, Commercial

Construction Project Manager

Contact us

Work requirements

Jobs in the United States