Territory Manager

Territory Manager – Med Product

We are currently looking for outgoing, enthusiastic, motivated and responsible individuals to join our team. The primary purpose of this position is to provide supplemental support in the retail space for our non-profit client in the medical/pharmaceutical space. A successful territory manager can seamlessly provide assistance on every touchpoint of the program from outreach, implementation, and post-installation on-going support. Is this you?

• Are you a conversation starter, energetic, and a people-person who can speak with almost anyone you meet?
• Do you recognize and embody the importance of professionalism and outstanding customer service, relationship management, and client satisfaction?
• If you answered yes to these questions and meet the below qualifications, we want to talk to you about a great position on our team! We offer a competitive pay along with the chance to work with other great individuals!

Role Overview This is a remote and field‑based territory role responsible for recruiting, onboarding, and supporting unwanted pharmaceutical stewardship programs across a defined geographic region. The Field Territory Manager serves as the primary point of contact for a variety of B2B clients not limited to healthcare, pharmacy, law enforcement, and public‑sector partners. The role might require in‑person site visits, consistent relationship management, and adherence to federal, state, and local compliance standards. Success in this position is dependent on comfort working independently in the field, managing a high call or site visit schedule while operating in a regulated environment.

Things to Know:

Salary + One-time bonus of $2000 paid out at the end of employment or fiscal year (mid-December), whichever comes first. Contingent on KPIs and performance goals being met.

• Mileage is reimbursed at full IRS rate
• $75/month reimbursement in expenses ($50 cell, $25 internet)

Work Schedule & Travel Expectations

• Primarily remote role with potential for work in the field at times. This is variable and not predetermined.
• Field work could include overnight travel, a few nights per week.
• Routing and site schedules are preplanned and mapped in advance, with flexibility required for field condition.
• Typical remote days will entail conducting a high volume of calls
• Standard work hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. or 8:00 a.m. to 5:00 p.m., with some flexibility as needed.
• The overnight travel includes a daily per diem reimbursement

RESPONSIBILITIES:

• Conduct a high volume of calls to sites for a variety of reasons and follow up as needed.
• Be pleasant, courteous, and comfortable making calls throughout the day while working remotely.
• Work independently and proactively to meet client expectations and program goals.
• Strong customer service, outreach, call center, inside sales, or related experience
• Comfortable conducting high-volume phone calls such as outreach and building relationships with external stakeholders
• Self-motivated, organized, persistent, and able to work independently in a remote environment
• Strong follow-through, attention to detail, and the ability to manage multiple priorities while accurately documenting activities and meeting performance goals
• Strong verbal and written communication skills, professionalism, adaptability, and the ability to build rapport
• Experience with CRM systems such as Salesforce or outreach tracking tools is preferred
• Hepatitis B vaccination required
• Must be able to pass a background check
• Will need to complete a full panel drug screening test

Additional Helpful Experience

• Previous experience in outreach, sales, field marketing, technical, or ambassador‑style roles
• Familiarity with healthcare, pharmacy, public‑sector, or regulated environments
• Experience managing territory‑based responsibilities or client relationships

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, Dental, Vision, and Telehealth
• Basic Life Insurance and AD&D
• Voluntary Life Insurance
• Short Term and Long Term Disability
• Flexible Spending Account
• Health Reimbursement Account
• 401(k) match
• Legal Insurance
• Pet Insurance
• Employee Assistance Program
• Employee Discount Program
• Tuition Assistance Plan
• Paid Time Off and Company Paid Holidays

This position requires candidates to be vaccinated against COVID 19 prior to the start date of the position, as defined by local and state governing bodies or the Centers for Disease Control and Prevention (CDC). Candidates who cannot be vaccinated for medical or religious reasons can request an accommodation by completing the “Accommodation Request Form” (available from Human Resources).

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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