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Senior Manager of Customer Experience
FIGS
Santa Monica, CA
The Senior Manager of Customer Experience is responsible for driving operational excellence across FIGS’ internal and external Customer Experience operations, ensuring we consistently…
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Facilities Manager
United States
We are seeking a passionate Facilities Manager who thrives on ensuring operational excellence and sustainability across complex infrastructure. You will join a team dedicated to maintaining…
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Senior Accountant, Lease Accounting
Clearway Energy
Princeton, NJ
Reporting to the Manager of Lease Accounting, the Senior Accountant is responsible for data management, journal entries, account reconciliations, and control of the organization’s lease…
Added 1 min ago
TA
HEAD CASHIER / OFFICE MANAGER
Thomas Auto Group
Merrillville, IN
- $17 to $20 USD / hour
We are seeking a reliable, detail-oriented Head Cashier / Office Manager to oversee daily office operations at our busy automotive dealership. This is a full-time, on-site leadership role…
Added 1 min ago
Product Operations Analyst
Elevance Health
Nashville, TN · Tampa, FL · Atlanta, GA · Indianapolis, IN · Leawood, KS · Louisville, KY
We are seeking a Product Operations Analyst to support the efficiency, coordination, and effectiveness of our product development processes. In this role, you will collaborate with…
Added 1 min ago
Business Analyst II - Provider Fee Schedules
Elevance Health
Woburn, MA · Miami, FL · Tampa, FL · Latham, NY · FL
…background. Knowledge of systems capabilities and business operations is strongly…
Added 1 min ago
Loan Servicing Specialist- Special Loans
Regions
Hattiesburg, MS
…special servicing, loan workout, investor relations, and loan…
Added 1 min ago
SI
Success Plan Manager - Specialist - Midwest
SAP IT Business Systeme
Chicago, IL
- $107,300 to $230,600 USD / year
…trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer…
Added 1 min ago
HR Specialist - Staffing, Recruitment & Credentialing
Saginaw Intermediate School District
Saginaw, MI
…substitute personnel management, and related Human Resources operations. Responsibilities include coordinating job postings and recruitment processes, maintaining applicant records,…
Added 1 min ago
Assistant Supervisor_ VAMC
Memphis Goodwill
Memphis, TN
To ensure efficient and effective contract operations resulting in increased profit and mission fulfillment.
Added 1 min ago
Field Service Manager
Hitachi Global
Remote, United States
You will manage the GIS (Gas Insulated Switchgear) field service team and maintain broad oversight of field service operations supporting high-voltage power system equipment. You will…
Added 2 mins ago
Global Head of GTM Enablement
LangChain
San Francisco, CA
…Product, Customer Engineering, Deployed Engineering, and Revenue Operations. You’ll balance global standards with role and regional needs so priorities translate across regions and roles.…
Added 2 mins ago
CD
eDiscovery Project Delivery Operations Specialist, Third Shift
Contact Discovery Services LLC
Chicago, IL
- $125,000 to $150,000 USD / year
…headquartered in Washington, DC is a seasoned Senior eDiscovery Project Manager to provide third shift support for the Client Services organization. This role is designed for an experienced…
Added 2 mins ago
CD
eDiscovery Project Delivery Operations Specialist, Third Shift
Contact Discovery Services LLC
Nashville, TN
- $125,000 to $150,000 USD / year
…headquartered in Washington, DC is a seasoned Senior eDiscovery Project Manager to provide third shift support for the Client Services organization. This role is designed for an experienced…
Added 2 mins ago
CD
eDiscovery Project Delivery Operations Specialist, Third Shift
Contact Discovery Services LLC
Denver, CO
- $125,000 to $150,000 USD / year
…headquartered in Washington, DC is a seasoned Senior eDiscovery Project Manager to provide third shift support for the Client Services organization. This role is designed for an experienced…
Added 2 mins ago
CD
eDiscovery Project Delivery Operations Specialist, Third Shift
Contact Discovery Services LLC
Washington, DC
- $125,000 to $150,000 USD / year
…headquartered in Washington, DC is a seasoned Senior eDiscovery Project Manager to provide third shift support for the Client Services organization. This role is designed for an experienced…
Added 2 mins ago
CD
eDiscovery Project Delivery Operations Specialist, Third Shift
Contact Discovery Services LLC
Los Angeles, CA
- $125,000 to $150,000 USD / year
…headquartered in Washington, DC is a seasoned Senior eDiscovery Project Manager to provide third shift support for the Client Services organization. This role is designed for an experienced…
Added 2 mins ago
Virtual Safety Companion - West Hospital
Bon Secours Mercy Health Inc
Cincinnati, OH
…bedside clinical staff, Virtual Safety Coordinator and the Operations Manager to escalate any patient conditions as necessary and provides hand-off information upon completion of shift…
Added 2 mins ago
Senior Manager Quality Compliance
Abbott Laboratories
Plymouth, MN
As the Senior Manager Quality Compliance, you’ll provide leadership for quality system compliance initiatives, audit readiness, regulatory change management, field actions, and quality…
Added 3 mins ago
MU
Retail Store Manager I (65918)
Mobilelink USA LLC
Pine Bluff, AR
- $40,000 to $70,000 USD / year
The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive…
Added 3 mins ago
MU
Bilingual Retail Store Manager I (65919)
Mobilelink USA LLC
Austin, TX
- $40,000 to $70,000 USD / year
The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive…
Added 3 mins ago
Restaurant Manager
sweetgreen
NY
Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
Added 3 mins ago
Business Development Manager
ATI Restoration
Wilmington, MA
Job Title: Business Development Manager (BDM)
Added 3 mins ago
Manufacturing Engineer - 2nd Shift
RAM Aerospace
St. George, UT
Communication: Excellent interpersonal skills. You must be comfortable working with everyone from the assembler on the bench to the Operations Manager.
Added 3 mins ago
Manager, Brand Ambassador - Lubbock
Renuity
Lubbock, TX
As a Brand Ambassador Manager, you will play a critical role in hiring new marketing associates, training and coaching prioritizing efforts to optimize results. The main responsibility of…

Asurion

Assistant Store Manager

Glendale, AZ, United States

$25.85 USD / hour

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Job details

Pay: $25.85 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Role Summary South Peoria, AZ $25.85/hr + commission The Assistant Store Manager is responsible for supporting the Store Manager in the daily execution of store operations, customer experience, repair performance, inventory management, and team development. This hourly leadership role serves as the second-in-command to the Store Manager and is expected to help ensure the store operates efficiently, consistently, and in alignment with company standards. The Assistant Store Manager must be proficient in front-of-house operations, repair processes, repair queue management, and day-to-day store execution. This role provides hands-on support to technicians and front-of-house team members, helps delegate tasks, supports onboarding and training, and flexes within the market as needed to maintain business continuity and customer service levels. Core Responsibilities Store Operations & Execution

Support the Store Manager in running daily store operations, including opening and closing activities, customer flow, repair intake, repair completion, and front-of-house execution
Ensure consistent execution of company processes, operational standards, customer experience expectations, and repair procedures
Help manage daily task delegation to ensure the team is aligned on priorities, service levels, repair commitments, and customer needs
Monitor store workflow throughout the day and help resolve operational issues that may impact productivity, customer experience, or repair turnaround time
Maintain awareness of store performance, labor coverage, customer demand, repair volume, and operational needs
This role may be scheduled to work at other company locations within the designated market based on business needs. Team members are responsible for maintaining reliable transportation to their assigned work location. Occasional travel between company locations during the workday may be required.

Repair Operations & Technical Proficiency

Maintain proficiency in all required repairs and repair-related processes
Support technicians with repair troubleshooting, quality standards, job completion, and repair process adherence
Manage and prioritize the repair queue to ensure timely service, accurate communication, and efficient job completion
Review repair tickets and job status to help ensure accuracy, follow-through, and customer communication
Partner with the Store Manager to identify repair performance gaps and support coaching or process improvements
Help ensure repair quality, productivity, and operational consistency across the team

Front-of-House Leadership & Customer Experience

Support front-of-house operations, including customer check-in, diagnostics, sales conversations, claims support, repair updates, and customer issue resolution
Model strong customer service behaviors and help reinforce service expectations with the team
Assist with customer escalations and service exceptions within established company guidelines
Help maintain a professional, organized, and customer-ready store environment
Promote a customer-focused culture that balances service, repair quality, speed, and operational accountability

Inventory & Asset Management

Responsible for supporting inventory management, including parts organization, cycle counts, inventory accuracy, and shrink prevention
Help ensure parts availability supports repair demand and customer commitments
Follow company standards for inventory handling, receiving, transfers, returns, and reconciliation
Identify inventory issues or gaps and communicate them to the Store Manager or appropriate support teams
Maintain accountability for accurate inventory processes and proper documentation

People Support, Training & Team Development

Support onboarding of new team members by helping them learn store processes, front-of-house expectations, repair workflows, and customer experience standards
Train and develop technicians and store team members through hands-on coaching, observation, and feedback
Help reinforce daily expectations, task ownership, repair standards, and operational accountability
Lead by example and serve as a resource for team members during daily operations
Assist the Store Manager with identifying training needs and supporting team readiness
Participate in daily communication, huddles, and follow-up to drive alignment and execution

Compensation & Incentive Structure

Hourly non-exempt leadership role
Eligible for overtime in accordance with applicable wage and hour requirements
Incentive compensation plan aligned to the current Store Lead ICP structure
Eligible for performance-based earnings tied to applicable operational, customer, repair, and sales performance metrics

Key Expectations

Acts as second-in-command to the Store Manager and supports daily store leadership
Strong working knowledge of front-of-house operations, repair processes, and store execution
Ability to delegate tasks, manage repair flow, and support team productivity
Proficient in all required repairs and able to assist with technical execution and repair quality
Strong customer service presence with ability to support escalations and team coaching
Reliable operational leader who can flex across market locations as needed
Supports onboarding, training, and development of new and existing team members
Maintains ownership mentality for store readiness, inventory accuracy, repair execution, and customer experience
Balances hands-on repair and front-of-house support with leadership responsibilities
Demonstrates professionalism, accountability, and consistency in supporting store performance

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