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Sr Manager - Project Program Management
CVS Health
Work at Home, CT · Work At Home, IL · Work At Home, NC · Work At Home, RI
The Sr. Manager, Program Management will lead and coordinate complex, multi-workstream transformation and operational programs across the organization. This role partners closely with…
Added 1 min ago
Enterprise Project Manager
Harbor Capital Advisors, Inc.
United States
Report project status concisely to sponsors, the Senior Program Manager, and key stakeholders. Maintain accurate schedules, dashboards, updates, and project records in Smarsheet or other…
Added 1 min ago
EUC Senior Engineer
Sidley Austin LLP (IL LLP)
United States
The EUC Senior Engineer serves as a technical subject matter expert for the Firm’s workstation environment and is responsible for the design, implementation, automation, maintenance, and…
Added 2 mins ago
Assistant Program Manager - Corrosion Control
Vision Point Systems, Inc.
Chantilly, VA
The role will assist the VPS senior program manager and government managers and technical subject matter experts with schedule management, financial tracking, risk management, stakeholder…
Added 3 mins ago
Associate, Customer Technical Program Manager
Aligned Data Centers, LLC
United States
The Associate Customer Technical Program Manager supports the delivery of customer programs across the data center lifecycle by assisting in coordination, communication, and execution…
Added 3 mins ago
Associate, Customer Technical Program Manager
Aligned Data Centers, LLC
United States
The Associate Customer Technical Program Manager supports the delivery of customer programs across the data center lifecycle by assisting in coordination, communication, and execution…
Added 4 mins ago
IT Risk and Compliance Analyst
Greenberg Traurig, LLP
United States
The IT Risk and Compliance Analyst will take a lead in the ongoing design, development, and management of the firm’s third-party risk management program. The position will consist of…
Added 5 mins ago
Project Controls Manager
Bechtel
United States
…planning/scheduling activities for a project that requires technical skill and expertise. You will provide leadership, oversight, guidance, training, and mentoring to your team on key…
Added 9 mins ago
VU
Director, Major Incident Management
Visa USA Inc
Denver, CO
- $166,700 to $266,700 USD / year
Visa is seeking an experienced and highly effective technology operations leader to serve as Director, Major Incident Management, with enterprise accountability for Visa's global major…
Added 9 mins ago
VU
Sr. Manager, VIP Coverage Authorization Systems
Visa USA Inc
Denver, CO
- $163,300 to $261,600 USD / year
The Senior Manager, VIP Coveragerole is essential for effective resource management across the VIP Authorization system and the global clients it supports. This position provides dedicated…
Added 10 mins ago
Strategic Programming and Event Manager
Legal Services Corporation
Washington, DC
The Programming and Events Manager develops substantive content and programming for LSC events and presentations and works directly with LSC grantees to support local events. Working within…
Added 11 mins ago
GC
Program Services Specialist - Basic Needs/Fresh Success
Gavilan College (CA)
Gilroy, CA
- $30 to $37.19 USD / hour
This classification performs administrative, technical and office support work in coordinating one or more of the College's student support services programs, working with a program…
Added 11 mins ago
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Program Services Specialist- Tutoring/Writing Center
Gavilan College (CA)
Gilroy, CA
- $30 to $37.19 USD / hour
This classification performs administrative, technical and office support work in coordinating one or more of the College's student support services programs, working with a program…
Added 11 mins ago
Senior Information Security Compliance Analyst
National Futures Association
Chicago, IL
When you join NFA as a Security Compliance & Risk Manager, you will play a critical role in supporting our mission by strengthening NFA's cybersecurity risk management program -…
Added 12 mins ago
Senior Program Manager
General Dynamics Mission Systems, Inc
Taunton, MA
The Senior Program Manager will work with the Business Segment Director to provide leadership within a matrix organization. Major functions are matrixed across all of GDMS. The Program…
Added 14 mins ago
CP
Pharmacist
CSI Pharmacy
CSI Tampa, FL · Wesley Chapel, FL · Brandon, FL · Dade City, FL · Largo, FL · St. Petersburg, FL · Plant City, FL · Odessa, FL · Spring Hill, FL · Pinellas Park, FL · Gulfport, FL · New Port Richey, FL · Temple Terrace, FL · Clearwater, FL
- $145,000 to $155,000 USD / year
Provides oversight/guidance of clinical decision-making, clinical operations, and technical expertise on aspects of program including those that pertain to URAC/ACHC accreditation and Board…
Added 14 mins ago
PT
Senior Application Support
PAYCO The Clearing House Payments Company L.L.C.
United States
- Up to $130,000 USD / year
Position Summary: The Senior Application Support role will focus on the responsibilities for the support of applications/systems which consist of payments/transactions processing, daily…
Added 14 mins ago
PT
Senior Application Support
PAYCO The Clearing House Payments Company L.L.C.
United States
- Up to $130,000 USD / year
Position Summary: The Senior Application Support role will focus on the responsibilities for the support of applications/systems which consist of payments/transactions processing, daily…
Added 18 mins ago
CB
Principal Product Manager
Commercial Bank of California
United States
- $165,000 to $175,000 USD / year
The Principal Product Manager is a senior product leader responsible for translating enterprise strategy, customer and partner needs, regulatory obligations, security priorities, and…
Added 19 mins ago
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Senior Project Officer
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
Providing contractor support to the Test Resource Management Center (TRMC) Multi-Service Advanced Capability Hypersonics (MACH) Program Manager
Added 19 mins ago
SR
Senior Exercise Integrator
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Alexandria, VA
- $228,100 USD / year
Providing contractor support to the Test Resources Management Center (TRMC) Multi-Service Advanced Capability Hypersonics (MACH) Program Manager
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VI
Product Manager, Enterprise AI
Vuori, Inc
Carlsbad, CA
- $137,300 to $176,610 USD / year
As AI Product Manager, you will be responsible for maintaining Vuori's AI product roadmap and seeing AI capabilities through successful delivery. Working closely with AI engineers, business…
Added 19 mins ago
Scanning Operations Manager
Churchill Opco Holdings LLC
Northampton, MA · Concord, NH · Hartford, VT · Homestead, PA · Mount Laurel Township, NJ · Millville, NJ · Owego, NY · Hudson, MA · New Castle, DE · Manchester, CT · Woodbridge Township, NJ · Bridgewater, MA · Morrisville, VT · Robbinsville, NJ · Montoursville, PA · Bangor, ME · Natick, MA · Round Lake, NY · Allentown, PA · Augusta, ME · Montgomery, NY · Hamden, CT · Middletown, RI · Saco, ME · Great Neck, NY
The Manager of Remote Scanning Operations is a leadership role responsible for building and running ClearDrive’s in-house remote scanning team - the technicians who perform OEM pre- and…
Added 19 mins ago
ADAS - Senior Field Calibration Technician
Churchill Opco Holdings LLC
Woodbridge Township, NJ · Englishtown, NJ
Provide operational support to the ADAS Manager, including assisting with workflow management, prioritization, and technical decisions.
Added 20 mins ago
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Principal, End-to-End Data Center Power Delivery Manager
Oracle
NM
- $126,200 to $264,100 USD / year
The Principal, End-to-End Power Delivery Manager serves as a senior leader responsible for the planning, design, development, and commissioning of large-scale behind-the-meter power…

Astraeus Operations LLC

Senior Operations Lead

UNAVAILABLE, VA, United States

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Job details

Apply by: Nov 2, 2027
Experience: 5+ years of hands-on experience in Linux systems administration, cloud operations, Site Reliability Engineering (SRE), or Kubernetes administration.
Posting language: English
Posted: Nov 2, 2024

Original job description

Overview

Senior Operations Lead

Tysons Corner, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Astraeus Operations (AO) is an SBA-certified 8(a) Small Disadvantaged Business (SBD) subsidiary of the Chenega Corporation, an Alaska Native Corporation (ANC). We are a small business with large business capabilities due to our shared-services Program Management Office (PMO) structure. Through our ISO 9001:2015 certification, we can accomplish the full range of contract services including financial, human capital, recruiting, procurement, security, and technical resources to achieve contract mission requirements. As a result, our ‘small business – big capability’ dynamic benefits our clients through consistent communications and straight-lined workflows, ensuring our accountability to our clients for successful mission fulfillment.

In plain terms, our clients gain a team that’s on the same page to achieve and support the client’s mission. We vigorously respond to clients’ requests without additional costs, delays, or inefficiencies that are often experienced with larger, more cumbersome organizations. AO is eligible for sole source, direct awards up to $100M for DOD and up to $25M for other federal agencies, without J&A. Astraeus is the easy button for a client wishing to take advantage of the rapid, agile, and flexible sole source procurement option. Combined with the shared PMO services, Astraeus offers highly competitive labor rates to fulfill day-to-day contract operations.

The Senior Operations Lead provides on-site technical floor leadership for Google Public Sector’s USG2 Intelligence Community sovereign and classified cloud operations, initially supporting Google Distributed Cloud (GDC) Air-Gapped and expanding to additional sovereign and air-gapped products. As the on-floor subject matter expert, the Lead guides Customer Support Specialists and Systems Engineers, pre-screens Google engineering consults, oversees queue health and shift quality, and drives runbook and alert improvements. The role provides core weekday leadership within a 24/7/365 operation, reviews off-hours consults, and coordinates with Google engineering, PMO, and TAM teams to sustain secure, responsive service.

Responsibilities

Lead USG2 floor operations during core weekday hours; provide technical guidance and coaching to Customer Support Specialists and Systems Engineers.
Pre-screen engineering consults and escalations during core hours; review 100% of off-hours consults on the next business day.
Oversee queue health, shift Queue Manager coverage, and response/follow-up compliance, including 15-minute critical P0/P1 FMR, 2-hour P2 FMR (24/7), and 4-hour P3/P4 FMR (business hours).
Conduct daily operational quality reviews, address work-item flags, support personnel performance management and coaching based on quality and SLA metrics, and drive corrective actions across case management, runbooks, alerts, and handoffs.
Maintain tiered runbooks and coordinate documentation updates and reproducible bugs with Google engineering.
Track the weekly Top-10 noisy alerts and drive tuning or suppression recommendations.
Ensure complete shift handoffs, warm handovers for active P1s, and prompt acceptance of incoming cases.
Review customer communications for required approval and coordinate operational priorities and deliverables with Google engineering, PMO, and TAM teams.
Lead adoption of new sovereign or classified products into health checks, runbooks, and reporting while preserving team role boundaries.
Support continuous coverage and COOP readiness; ensure 15-minute responses to urgent Google inquiries and relay customer meeting takeaways within 1 hour.
Coordinate weekly reporting on service compliance, runbooks, alerts, quality trends, and staffing; support government accreditation and COOP exercises.
Other duties as assigned.

Qualifications

5+ years of hands-on experience in Linux systems administration, cloud operations, Site Reliability Engineering (SRE), or Kubernetes administration.
Experience with monitoring and logging tools such as Grafana and Prometheus and ticketing systems such as ServiceNow.
Practical scripting ability in Bash or Python and proficiency updating technical documentation and runbooks in Markdown.
Possess and maintain an active DoD 8140/IAT Level II qualifying certification.
Successfully complete Google’s extended workforce onboarding and badging process and maintain applicable government-contract compliance, including mandatory security and cyber training.
Active TS clearance with SCI eligibility.
Successfully pass background and drug screening.

Preferred Qualifications:

Bachelor’s degree in a technical field or equivalent military/industry experience.
Prior experience operating in classified SCIF environments or handling sensitive or classified data.
Prior experience supporting Google Cloud or Google Distributed Cloud (GDC).
Certified Kubernetes Administrator (CKA), Red Hat Certified System Administrator (RHCSA), or Google Cloud Associate Cloud Engineer certification.

Knowledge, Skills and Abilities:

Strong command-line proficiency with Linux and Kubernetes (kubectl), including troubleshooting pods, nodes, networking, certificates, and role-based access control (RBAC) permissions.
Strong knowledge of Linux, Kubernetes, cloud infrastructure, networking, and air-gapped operations.
Ability to guide troubleshooting and assess diagnostic evidence for escalation.
Sound judgment in runbook execution risks, review requirements, and service restoration.
Ability to maintain documentation and improve runbooks, alert quality, and operations.
Strong organization and queue management to sustain service targets and shift continuity.
Clear communication and coordination across customer support, systems engineering, and Google teams.
Ability to safeguard classified information and enforce security and data-handling requirements.
Ability to coach teams and use work-item reviews and operational metrics to improve service quality.
Ability to lead product adoption and support weekday floor leadership, off-hours reviews, and COOP readiness.

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Astraeus Operations

Estimated Salary/Wage USD $175,000.00/Yr. Up to USD $180,000.00/Yr.

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