Jobs in the United States

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Added 5 mins ago
TC
Resident Services Coordinator - Heather Ridge
Thrive Communities
Lynwood, WA
- $23 to $25 USD / hour
Added 5 mins ago
TC
Resident Services Coordinator - Bagley Estates
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Vancouver, WA
- $22 to $24 USD / hour
Added 7 mins ago
Information Technology - Director of Product 130-7002
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Serve as the senior product leadership representative; align business objectives, member and provider needs, regulatory requirements, and technology execution to deliver measurable product…
Added 10 mins ago
Infrastructure Services Lead
LEIDOS, INC.
Fort Belvoir, VA
…Department of Defense (DOD) contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support enabling the Defense Threat Reduction Agency’s (DTRA) Information Management &…
Added 13 mins ago
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Customer Information Clerk (Up To 19 Hrs/Week, Bilingual Spanish Required, Hemet)
RIVERSIDE TRANSIT AGENCY
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- $18.68 USD / hour
…each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with…
Added 13 mins ago
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- Part-time
Offer David’s Bridal loyalty & partners program to support and promote one stop for all life events.
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David's Bridal
Lafayette, LA
…and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as…
Added 13 mins ago
Alterations Customer Service Representative
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The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing…
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Alterations Customer Service Representative
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…and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as…
Added 13 mins ago
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David's Bridal
Rockville, MD
…and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as…
Added 13 mins ago
Seamstress
David's Bridal
Woodbridge, VA
…and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as…
Added 16 mins ago
AC
Patient Access Representative
Aston Carter
West Hollywood, CA
- $25 USD / hour
Job Title: Patient Access Representative IIJob DescriptionThe Patient Access Representative II performs comprehensive admissions and registration activities for patients presenting for…
Added 18 mins ago
MG
HR Solutions Representative
MediaNews Group
Denver, CO
- $21.75 to $22.5 USD / hour
You are a Human Resource (HR) Solutions Representative. From your first day as a HR Solutions Representative, you will play an essential role at Media News Group. Our corporate HR Solutions…
Added 19 mins ago
UO
Assistant to the Associate Dean of Public Relations (Open Rank)
University of Colorado Denver
Aurora, CO
- $46,280 USD / year
Hybrid - this role is eligible for a hybrid schedule of 4 days per week on campus and as needed for in-person meetings
Added 19 mins ago
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Community Market Leader
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Greeley, CO
- $107,910 to $178,090 USD / year
Valid Driver's License required
Added 19 mins ago
UO
Business Services Principal Professional
University of Colorado Denver
Aurora, CO
- $70,859 to $90,132 USD / year
Hybrid - this role is eligible for a hybrid schedule of four (4) days per week on campus and as needed for in-person meetings
Added 26 mins ago
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Brenham Seafood - Perishables Rep - Part time
HEB
Brenham, TX
- Part-time
Responsibilities Job Summary: As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You…
Added 26 mins ago
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Brenham Produce - Perishables Rep - Part time
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- Part-time
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Added 26 mins ago
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- Part-time
…Properly uses chemicals and cleaning tools Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room Applies basic knowledge of product, product handling,…
Added 42 mins ago
CF
Personal Training Director in Training
Crunch Fitness - Fitness Ventures LLC
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- $15 to $40 USD / hour
…performed with or without reasonable accommodation. This list is representative and not…
Added 42 mins ago
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Personal Training Director in Training
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omaha, NE
- $15 to $50 USD / hour
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Added 42 mins ago
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Personal Training Director in Training
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…performed with or without reasonable accommodation. This list is representative and not…
Added 46 mins ago
UA
Associate Field Service Technician
USABB ABB Inc.
Remote, United States
- $46,900 to $75,040 USD / year
Certificate in Skilled Trades (electrical and electronics certificate preferred) with OSHA 30 certification required
Added 46 mins ago
UA
Associate Field Service Technician
USABB ABB Inc.
Remote, United States
- $46,900 to $75,040 USD / year
Certificate in Skilled Trades (electrical and electronics certificate preferred) with OSHA 30 certification required

Aston Carter

Patient Access Representative

West Hollywood, CA, United States

$25 USD / hour

Apply on careers.astoncarter.com About employer

Applications open in a new tab.

Job details

Pay: $25 USD / hour
Experience: At least 1 year of medical office or patient service representative (PSR) experience.
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Title: Patient Access Representative IIJob DescriptionThe Patient Access Representative II performs comprehensive admissions and registration activities for patients presenting for inpatient and outpatient services. This role facilitates timely and accurate patient access by securing complete demographic and financial information, performing registration and pre-registration, verifying government and non-government insurance eligibility, confirming Workers Compensation coverage, and collecting patient financial obligations such as co-pays, deductibles, and cash packages. The Patient Access Representative II consistently delivers superior customer service, demonstrating sensitivity and attention to the diverse patient populations served while supporting a high-quality patient experience.

Responsibilities

Perform all registration and admissions activities for patients presenting to all patient access areas, including pre-admit and face-to-face registration.
Work in at least three different patient access functions and/or patient access areas with full cross-training and demonstrated competency.
Obtain financial clearance and determine the correct financial classification for each patient.
Complete insurance verification for government and non-government payers electronically, by telephone, or through payer websites.
Conduct accurate system searches to locate an existing medical record number (MRN) or assign a new MRN, avoiding duplication and following patient identification policies.
Apply and adhere to patient identification policies when assigning and verifying MRNs to ensure accurate patient matching.
Select the appropriate physician in the system and recognize privileging issues such as physician suspensions, taking appropriate steps to resolve privilege and suspension concerns.
Conduct thorough and respectful patient interviews, gathering all required demographic, clinical, and financial information with sensitivity to the patient population being served.
Independently handle routine and frequent inquiries from patients, patient representatives, and insurance companies, escalating complex issues as appropriate.
Explain patient financial obligations clearly, including co-pays and deductibles, and collect funds when appropriate while meeting or exceeding cash collection goals.
Work daily quality assurance (QA) error worklists and resolve all items without exception to maintain data accuracy and compliance.
Collaborate with physicians and specialty departments to obtain accurate intake information needed for complete and compliant registration.
Clearly explain registration documents and consent forms to patients and obtain all necessary signatures.
Assemble registration paperwork for inclusion in the patient chart and scan all appropriate documents into the electronic scanning system for future retrieval.
Enter and update patient and financial information accurately in the ADT (admissions, discharge, transfer) system, demonstrating strong navigation and data entry skills.
Maintain strict patient confidentiality and comply with HIPAA and organizational policies regarding patient privacy and release of information.
Answer multi-line, high-volume telephone calls in a professional manner, when applicable, and route or resolve calls efficiently in support of patient access operations.

Essential Skills

At least 1 year of healthcare experience working in Patient Access, Registration, Financial Clearance, Scheduling, or Revenue Cycle roles, including physician offices, healthcare insurance companies, or other revenue cycle-related functions.
At least 1 year of medical office or patient service representative (PSR) experience.
EPIC experience required, including demonstrated ability to schedule appointments and perform registration in EPIC.
Proficiency with medical insurance processes, including verification of eligibility and benefits for government and non-government payers.
Knowledge of medical office workflows and patient access procedures.
Strong patient interviewing skills with the ability to gather complete demographic and financial information accurately.
Ability to determine and explain patient financial obligations such as co-pays, deductibles, and cash packages and to collect payments effectively.
Competence in handling routine inquiries from patients, representatives, and insurance companies and escalating issues appropriately.
Ability to accurately search for and assign medical record numbers (MRNs) while adhering to patient identification policies.
Skill in selecting and validating physician information, including recognizing and addressing privileging and suspension issues.
Proficiency in navigating and entering patient and financial data into ADT systems.
Strong attention to detail and accuracy in registration, documentation, and QA error resolution.
Commitment to maintaining patient confidentiality and complying with HIPAA and organizational privacy policies.
High School Diploma or GED.

Additional Skills & Qualifications

Bachelors Degree in Hospital Administration or an equivalent field preferred.
Experience answering multi-line and high-volume telephone calls in a healthcare setting or a related field preferred.
Healthcare call center experience strongly desired.
Demonstrated ability to work across multiple patient access functions and areas with flexibility and adaptability.
Strong customer service orientation with the ability to provide superior service to patients, families, clinicians, and internal departments.
Effective verbal and written communication skills to explain forms, financial obligations, and registration processes clearly.
Ability to work with sensitivity and professionalism when interacting with diverse patient populations.
Organizational skills to manage multiple tasks, worklists, and priorities in a fast-paced environment.
Basic computer literacy and comfort working with electronic health record and document scanning systems.

Work EnvironmentThis is a full-time, day shift position with typical hours from 8:00 a.m. to 5:00 p.m. The role is based on-site in West Hollywood, providing in-person support to patients and clinical teams. After completion of training, the position transitions to a hybrid work arrangement, combining on-site and remote work as business needs allow. The work environment is fast-paced and patient-focused, with extensive use of EPIC, ADT systems, and electronic document scanning tools. Team members collaborate closely with clinical departments, physicians, and administrative staff to ensure smooth patient access and a positive experience. Job Type & LocationThis is a Contract position based out of West Hollywood, CA. Pay and BenefitsThe pay range for this position is $25.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of West Hollywood, CA. Application DeadlineThis position is anticipated to close on Nov 18, 2026. Workplace TypeThis is a fully onsite position in West Hollywood,CA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply on careers.astoncarter.com About employer

More about this job

Skills

Quality assurance
Regulatory compliance
Data entry
Microsoft Access
Scheduling
EPIC
Administer appointments
Take payments for bills
Attention to detail
Documentation
Adaptability
Customer service
Communication skills
Organizational skills
Computer skills

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Work requirements

Jobs in the United States