Jobs in the United States

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Added 1 min ago
Enterprise Director, Strategic Account Management
Marketing Associates, LLC
United States
Translate automotive business goals into integrated CRM solutions spanning strategy, data, Salesforce platform, analytics, and activation.
Added 1 min ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Define and implement a scalable model for transitioning solutions from prototype to long-term ownership by internal teams.
Added 1 min ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
Build and integrate event-driven solutions using Kafka or similar messaging platforms.
Added 1 min ago
Product Design Lead
ewminds consulting Services
New York, NY
Cross-Functional Collaboration: Partner with product managers, engineers, and business stakeholders to define requirements, prioritize design solutions, and communicate design rationale.
Added 1 min ago
Senior Pre-Sales Infrastructure/Network Design Engineer
ewminds consulting Services
New York, NY
Cross-Functional Collaboration: Partner with product managers, engineers, and business stakeholders to define requirements, prioritize design solutions, and communicate design rationale.
Added 1 min ago
Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
Our client is seeking a highly experienced Senior Vice President, Infrastructure Solutions Engineering leader to drive the next generation of AI-powered infrastructure automation across the…
Added 1 min ago
Staff Software Engineer, Simulation
Agility Robotics
Remote, United States
Able to take ambiguous problems, break them down, and drive them to working solutions with minimal direction
Added 2 mins ago
RU
Business Execution Consultant 3
Randstad USA
Minneapolis, MN
- $50 to $53.13 USD / hour
Consult with Compensation, HR, and business partners to address moderately complex job description, job architecture, and leveling matters and recommend solutions
Added 2 mins ago
WD
Senior Software Engineer
Walt Disney Attractions Technology LLC
Orlando, FL
- $137,500 to $184,000 USD / year
Architect and implement full-stack solutions - Angular front-end experiences and Java/Spring Boot microservices - supporting digital tools used by third-party travel trade partners,…
Added 3 mins ago
UG
EHR Advisory Services Consultant, Consultant Development Program - Eden Prairie, MN
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
Added 4 mins ago
CC
Senior Full-Stack Engineer with AWS
CapTech Consulting
Richmond, VA
- $90,000 to $190,000 USD / year
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 4 mins ago
CC
Senior Full-Stack Engineer with AWS
CapTech Consulting
Reston, VA
- $90,000 to $190,000 USD / year
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 4 mins ago
Senior Full-Stack Engineer with AWS
CapTech Consulting
Philadelphia, PA
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 4 mins ago
Senior Full-Stack Engineer with AWS
CapTech Consulting
Charlotte, NC
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 4 mins ago
Senior Full-Stack Engineer with AWS
CapTech Consulting
Atlanta, GA
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 4 mins ago
Machine Operator
CRH
Pensacola, FL
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for…
Added 4 mins ago
GDI Solutions Senior Director
Oracle
Reston, VA
As a Solution Director within Oracle’s Government Defense and Intel organization, you will lead the Solutions Architect team supporting Federal Civilian, Department of Defense (DoD), and…
Added 4 mins ago
Building Superintendent 1 (37.5 Hour)
State of Connecticut
Hartford, CT
Added 5 mins ago
Account Manager
Amplemarket
Remote, United States
…can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound…
Added 5 mins ago
DN
Assistant Controller
DART NETWORK
Eagan, MN
- $120,000 to $150,000 USD / year
Foster a collaborative, solutions-oriented team culture.
Added 5 mins ago
Director of Clinical Operations, MSP
Monogram Health
Remote, United States
Thrives in a fast-paced, ambiguous environment with competing priorities and tight timelines; proactively identifies solutions and drives forward momentum
Added 5 mins ago
Client Solutions Manager
Beemac Logistics
St. Petersburg, FL
Added 5 mins ago
Client Solutions Manager
Beemac Logistics
Nashville, TN
Added 5 mins ago
Client Solutions Manager
Beemac Logistics
Beaver, PA
Added 6 mins ago
Distribution Designer - Wisconsin
Atwell, LLC
WI
…construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a…

Aston Carter

Impound Representative

Indianapolis, IN, United States

$20 to $21 USD / hour

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Job details

Pay: $20 to $21 USD / hour
Experience: At least 1 year of experience in dispatching, auto finance, or call center work.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Impound RepresentativeJob DescriptionThe Impound Representative facilitates the repossession of client-assigned collateral by leveraging information from skip tracing, repo operations, and directed impound placements. This role manages accounts through to resolution and coordinates vehicle recovery with internal teams, third-party companies, and a vendor network. You will spend much of your time contacting impound lots across the United States, understanding their rules, and navigating challenging conversations to secure the release of vehicles while meeting service level agreements.Responsibilities

Respond to client requests via email, platform, and phone, focusing on successful resolution of assigned work within established Service Level Agreements (SLAs).
Ensure timely, accurate, and sensitive delivery of impound-related information to direct clients and the vendor network.
Process ACH payment submissions to the accounting department to enable next business day repossession when required.
Communicate with third-party impound and tow facilities to confirm and negotiate fees, document requirements, and procedures for vehicle pickup.
Follow all stated SLA requirements regarding updating clients on progress made toward impound resolution.
Make high-volume outreach calls to impound lots across the United States, often contacting 3050 locations per day.
Gather and interpret each impound lots rules, policies, and release procedures to facilitate vehicle recovery.
Navigate difficult or reluctant impound lots by thinking on your feet, overcoming objections, and maintaining professional, persuasive communication.
Coordinate recovery efforts with internal operations teams, third-party companies, and the broader vendor network to ensure efficient repossession.
Maintain accurate records of all communications, fees, requirements, and account status updates in the appropriate systems.
Provide consistent, professional customer service to all stakeholders, including clients, vendors, and impound facilities.
Use Microsoft Office and other platforms to document activities, track progress, and support reporting needs.

Essential Skills

At least 1 year of experience in dispatching, auto finance, or call center work.
Recent experience in an outreach-focused role, such as making 3050 calls per day to external contacts.
Strong customer service skills, with the ability to handle challenging conversations and maintain professionalism.
Ability to think quickly and adapt in real time to overcome objections and secure vehicle releases.
Experience using Microsoft Office applications for communication, documentation, and basic data entry.
Comfort working in a dispatch or transportation-related environment with a focus on time-sensitive coordination.
Clear verbal and written communication skills for interacting with clients, vendors, and impound facilities.
Organizational skills to manage multiple accounts and tasks while meeting SLAs and deadlines.

Additional Skills & Qualifications

Associate or bachelors degree is preferred but not required.
Experience in transportation, repossession, or related industries is a plus.
Experience in high-volume call center environments is advantageous.
Ability to negotiate fees and requirements with third-party facilities.
Strong problem-solving skills and resilience when dealing with reluctant or difficult counterparts.
Comfort working with internal platforms and tools used for skip and repo operations.

Work EnvironmentThis position follows a standard daytime schedule, typically 8:00 a.m. to 5:00 p.m. or 8:00 a.m. to 4:30 p.m., depending on whether you take a half-hour lunch. You work on-site Monday through Thursday, with the option to work from home on Fridays once you have demonstrated proficiency in the role; the timing of hybrid flexibility depends on how quickly you ramp up. The environment is office-based, using computers, phones, and standard business software such as Microsoft Office to manage calls, documentation, and coordination activities. The company is experiencing growth after landing a major customer, creating opportunities for career advancement and future pay increases once you become a permanent employee. The culture supports professional development, upward mobility, and a balance of structured processes with the autonomy needed to manage complex conversations and negotiations. Job Type & LocationThis is a Contract to Hire position based out of Indianapolis, IN. Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Indianapolis, IN. Application DeadlineThis position is anticipated to close on Nov 23, 2026. Workplace TypeThis is a hybrid position in Indianapolis,IN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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