Jobs in the United States

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Added 1 min ago
Deli CMS Lead
The Fresh Market Inc
Center Valley, PA
…welcoming, and memorable experience through exceptional, personal service. We’re looking for a leader who brings positive energy, strong character, and a commitment to excellence every day.…
Added 1 min ago
J
Assistant Store Manager - Lakeville
Lakeville, MN
- $55,158 to $77,431 USD / year
3-5 Years of relevant experience required
Added 2 mins ago
Commercial Branch Service Manager
Orkin LLC
Nashville, TN
Valid driver’s license required
Added 2 mins ago
UO
Administrative Support and Events Coordinator
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. In fact, CU Boulder has been named one of Forbes' America's Best Large…
Added 2 mins ago
UO
UME Curriculum Coordinator
University of Colorado Denver
Aurora, CO
- $45,017 to $60,323 USD / year
Hybrid - this role is eligible for a hybrid schedule of 2 days per week on campus and as needed for in-person meetings
Added 2 mins ago
DH
Oral Surgery and Maxillofacial Surgeon
Denver Health
Denver, CO
- $352,900 to $484,800 USD / year
…a underrepresented patient population, resident education, service and want to join a program dedicated to creating an environment where residents can grow and…
Added 2 mins ago
UO
Research Services Information Sciences Professional (Open Rank - Intermediate to
University of Colorado Denver
Aurora, CO
- $58,363 to $78,207 USD / year
…engage diverse patient populations, healthcare providers, and community stakeholders. This position will work on practice- and community-based research projects and will provide research…
Added 2 mins ago
UO
Division Administrative Director
University of Colorado Denver
Aurora, CO
- $114,975 to $154,066 USD / year
Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings
Added 2 mins ago
UO
Clinical RN Supervisor - OBGYN, South Metro, Highlands Ranch
University of Colorado Denver
Aurora, CO
- $31,533 USD / year
The Clinical Supervisor (CS) coordinates activities with the Practice Manager to ensure efficient, cost-effective clinical operations of the practice on a day-to-day basis by performing a…
Added 2 mins ago
UO
Clinical Research Coordinator (Open-Rank) - POEMS Team
University of Colorado Denver
Aurora, CO
- $49,899 USD / year
Level of clinical or data focused tasks will be determined at the discretion of the supervisor/manager based on team needs.
Added 2 mins ago
LPN Case Manager
HIV AIDS ALLIANCE FOR REGION TWO INC
Baton Rouge, LA
Current Basic Life Support (BLS) Certification required
Added 3 mins ago
CM
Behavioral Health Care Manager
Centene Management Company LLC
Remote, United States
- $56,200 to $101,000 USD / year
…available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant…
Added 3 mins ago
UA
Kitchen Manager
Uptown Alley
Midlothian, VA
- $60,000 to $80,000 USD / year
Culture & Community - engaging team events, monthly team recognition
Added 5 mins ago
RN CRMC
Coffee Regional Medical C
Douglas, GA
…aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this…
Added 5 mins ago
RN CRMC
Coffee Regional Medical C
Douglas, GA
…aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this…
Added 5 mins ago
RN ICU FT PM CRMC
Coffee Regional Medical C
Douglas, GA
…aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this…
Added 5 mins ago
Brand and Community Reputation Manager
Walker Advertising
Remote, United States
We are looking for a Brand and Community Growth Manager to join Walker Advertising and lead the organic awareness engine within our growing organic digital ecosystem. This role owns organic…
Added 5 mins ago
Project Manager
Summit Fire Protection
Saint Paul, MN
Must have the ability to effectively read, write and communicate in English with employees and customers
Added 5 mins ago
Store manager, Antioch, IL
Starbucks Coffee Company
Antioch, IL
…craft and heart, making your coffeehouse a place where your community feels…
Added 5 mins ago
BC
Studio Operations and Support Consultant - Per Diem
Berklee College of Music, Incorporated
United States
- $26 to $27.81 USD / hour
Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an…
Added 5 mins ago
FB
Receiving Specialist
FOOD BANK OF THE SOUTHERN TIER
Elmira, NY
- $24.1 to $24.61 USD / hour
Do you have a passion for nutrition and community health? Want to make a real difference in the lives of others?
Added 6 mins ago
Commercial Branch Service Manager
Orkin LLC
Nashville, TN
Valid driver’s license required
Added 6 mins ago
UA
Kitchen Manager
Uptown Alley
Midlothian, VA
- $60,000 to $80,000 USD / year
Culture & Community - engaging team events, monthly team recognition
Added 6 mins ago
JG
Family Engagement Coordinator, Temporary role
JCC Greater Boston
Newton, MA
- $23.5 USD / hour
Under the direction of the Camp Business Manager, the Family Engagement Coordinator is responsible for developing and maintaining positive relationships with prospective Camp Grossman…
Added 6 mins ago
Diesel Mechanic
Titan Machinery
LaMoure, ND
Must have own tools

Aston Carter

HR Assistant - Bereavement

Concord, NC, United States

$23 USD / hour

Apply on usnlx.com About employer

Applications open in a new tab.

Job details

Pay: $23 USD / hour
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Title: Bereavement & Employee Support AdvisorJob Description

The Bereavement & Employee Support Advisor plays a vital role in supporting employees through one of lifes most difficult moments. Working within a high-touch services bereavement centralization program, this role provides compassionate, personalized guidance to employees navigating bereavement leave. Advisors offer support across phone, chat, ticketing, and case channels, applying policies with empathy, gathering accurate information, and delivering a trusted, connected case management experience. This position is ideal for someone with strong communication and organizational skills, attention to detail, and a customer service mindset, who can thrive in a fast-paced environment and exercise sound judgment in sensitive situations.

Responsibilities

Provide empathetic, real-time support to employees seeking information about bereavement policy and bereavement time off.
Guide employees through bereavement policies with clarity, compassion, and respect for individual circumstances.
Deliver inbound and outbound support via phone, chat, and case channels within specialized support queues.
Critically assess employee situations and adjust case management plans as needs evolve over time.
Handle sensitive and complex situations in a way that prioritizes employee experience and actively de-escalates where possible.
Manage personal workload effectively to meet productivity goals and escalate when significant changes or gaps in assigned work arise.
Communicate regular updates to employees and internal stakeholders clearly, both verbally and in writing.
Ensure compliance with standard operating procedures, applicable federal and state regulations, and company policies.
Maintain accurate and timely system records, documentation, and case notes to support high-quality case management.
Partner with internal teams and local HR support functions to provide seamless, coordinated support to employees.
Use HR processes and systems to research, track, and resolve bereavement-related inquiries and cases.
Review cases for benefits eligibility, determine appropriate benefits for specific situations, and establish and execute case management plans as needed.

Essential Skills

Bachelors degree or equivalent, or at least 1 year of professional experience.
Minimum of 1 year of human resources experience.
Experience working with HR processes and systems.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to work a flexible schedule, including weekends, nights, and holidays.
Ability to speak, write, and read fluently in English.
Strong customer service skills with the ability to provide empathetic, high-touch support.
Excellent verbal and written communication skills for interacting with employees and stakeholders.
Solid organizational skills and attention to detail to manage multiple cases and documentation accurately.
Capability to prioritize workload effectively in a fast-paced environment.

Additional Skills & Qualifications

Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
Degree in Social Work or other Health and Human Services discipline.
At least 1 year of experience as an HR Business Partner, Case Manager, or in benefits-related roles.
Familiarity with case management systems and processes.
Experience reviewing cases for benefits eligibility and determining appropriate benefits for specific situations.
Experience establishing and executing case management plans.
Background in human resources, data entry, customer service, and case management.
Interest in gaining HR and case management experience within a fast-paced, corporate-style environment.

Work Environment

This role is 100% remote, offering the ability to work from a home office while supporting employees across multiple locations. Advisors use HR systems, case management tools, and the Microsoft Office Suite to manage inquiries and documentation. The environment is fast-paced and corporate in style, with work conducted across phone, chat, and ticketing channels. Schedules may include weekends, nights, and holidays to ensure continuous support for employees. The culture emphasizes compassionate, high-touch service, collaboration with internal teams, and adherence to established policies and regulations.

Job Type & Location

This is a Contract position based out of Concord, NC.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Concord, NC.

Application Deadline

This position is anticipated to close on Nov 4, 2026.

Workplace Type

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply on usnlx.com About employer

More about this job

Skills

Case management
Organizational skills
Attention to detail
Customer service
Regulatory compliance
Documentation
Research
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Communication skills
Data entry
Collaboration

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Work requirements

Jobs in the United States