Freight Support Specialist

Freight Support SpecialistSchedule: Monday-Friday / 8am-5pmAre you detail-oriented, organized, and passionate about logistics and transportation operations? We are seeking a Freight Support Specialist to support drivers and third-party carriers by ensuring accurate documentation, data entry compliance, and efficient freight operations. This role is ideal for someone who enjoys problem-solving, working with technology, and contributing to process improvements in a fast-paced environment.Key Responsibilities:

• Manage and fulfill complex paperwork requests from internal departments.
• Ensure timely and accurate delivery confirmation entries from drivers and third-party carriers.
• Drive data entry compliance through phone, email, and text communication.
• Provide application support and troubleshoot system issues, escalating concerns when necessary.
• Monitor reporting trends, identify recurring errors, and recommend process improvements.
• Generate performance and compliance reports for drivers and carriers.
• Review documentation and data for accuracy and completeness.
• Support additional order entry and dispatch-related activities as needed.

Qualifications:

• Minimum of 2 years of experience in logistics, transportation, supply chain, or customer service.
• Strong attention to detail and ability to identify trends and discrepancies.
• Excellent written and verbal communication skills.
• Advanced Microsoft Office skills, particularly Excel and Teams.
• Ability to manage multiple priorities and work independently.
• Experience working with transportation, trucking, or freight operations is a plus.
• Bachelor's degree in Business, Supply Chain, or a related field preferred.

Why Apply?

• Stable, full-time opportunity with a growing organization.
• Collaborative team environment focused on employee development.
• Opportunity to make an impact through process improvement and operational support.

Job Type & LocationThis is a Contract to Hire position based out of Knoxville, TN. Pay and BenefitsThe pay range for this position is $20.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Knoxville, TN. Application DeadlineThis position is anticipated to close on Nov 27, 2026. Workplace TypeThis is a fully onsite position in Knoxville,TN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.