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Added 10 mins ago
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Sr Mgr, SAP Functional Architect, Order to Cash
Nutrien Ag Solutions
Loveland, CO
- $151,902 to $186,000 USD / year
Employer will accept a Bachelor's degree in Information Systems, Computer Science, Computer Engineering, or related field and 10 years of experience in the job offered or in a computer…
Added 33 mins ago
J
Junior Finance / Business Analyst
Jobot
Fort Lauderdale, FL
- $27 to $33 USD / hour
Junior Finance / Business Analyst/ Contract to Hire
Added 1 hour ago
Logistics Manager, Ford Energy
Ford Motor Company
Glendale, KY
…manufacturing excellence and world-class battery energy storage systems (BESS) technology, Ford Energy designs, manufactures, and services grid-scale and commercial DC battery energy…
Added 1 hour ago
EVM ANALYST
Navy Systems Management Activity
Joint Base Anacostia-Bolling, DC
Added 1 hour ago
Naval Program Analyst
BOOZ, ALLEN & HAMILTON, INC.
Washington, DC
As a Naval Program Analyst, you'll bring technical experience and understanding of Navy operations and requirements to shape and influence projects for the Navy client. You'll research,…
Added 1 hour ago
Digital Business Analyst
The Freeman Company
IL · NV · TX
Partner with product managers, engineers, designers, program managers, and stakeholders to refine requirements and support solution scoping across systems.
Added 2 hours ago
All Source Intelligence Analyst
SAIC
Quantico, VA
SAIC is seeking an All Source Intelligence Analyst to support the Foreign Risk Evaluation (FRE) Program, operating within the Office of the Deputy Under Secretary of the Navy for…
Added 2 hours ago
Senior Dashboard Developer
CACI International
Ashburn, VA
…Management approach. Join us to make a meaningful impact on a program of national…
Added 2 hours ago
Systems Engineering & Technical Assistance (SETA) Analyst – UAS/UAV Analysis
CACI International
Charlottesville, VA
Job Title: Systems Engineering & Technical Assistance (SETA) Analyst – UAS/UAV Analysis
Added 2 hours ago
Senior Logistics Analyst – USMC/Naval Aviation Supply SME (COMNAVSURFLANT)
CACI International
Norfolk, VA
In addition to any experience which used as a substituted for the above education requirement, the USMC/Navy Logistics Analyst must have 12 years of experience in Navy or USMC aviation…
Added 2 hours ago
Critical Chemicals Analyst
BOOZ, ALLEN & HAMILTON, INC.
Alexandria, VA
As an industrial base focused Critical Chemicals portfolio analyst, you'll bring your scientific, analytical, technical, and industrial base knowledge to work alongside senior portfolio…
Added 2 hours ago
Emerging and Disruptive Technology Analyst
BOOZ, ALLEN & HAMILTON, INC.
Reston, VA
As an Emerging and Disruptive Technology Analyst on our team, you will perform ICD-compliant analytic production with a focus on supporting U.S. warfighters and senior U.S. offi cia ls. You…
Added 2 hours ago
Program Analyst
BOOZ, ALLEN & HAMILTON, INC.
Arlington, VA
You will serve as a Program Analyst, providing direct support to a Navy client and performing day-to-day program management, contract management, and general action officer functions by…
Added 2 hours ago
HR Generalist - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Support safety program administration and incident reporting.
Added 2 hours ago
HR Generalist - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
Support safety program administration and incident reporting.
Added 2 hours ago
HR Generalist - Caro Area
The Pivot Group Network
Caro · Caro, MI
Support safety program administration and incident reporting.
Added 2 hours ago
HR Generalist - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Support safety program administration and incident reporting.
Added 2 hours ago
HR Generalist - Iron Mountain Area
The Pivot Group Network
Iron Mountain · Iron Mountain, MI
Support safety program administration and incident reporting.
Added 2 hours ago
HR Generalist - Marquette Area
The Pivot Group Network
Marquette · Marquette, MI
Support safety program administration and incident reporting.
Added 2 hours ago
CG
Project Coordinator IV (Sustainability)
CLMI Group, LLC
Los Angeles, CA
- $115,000 to $125,000 USD / year
…Strike Team Lead, this position supports the Strike Team Cost Analyst and Project Managers, and coordinates with District personnel, Campus Administration, College Project Teams (CPTs), the…
Added 2 hours ago
EA
RBT Applied Behavior Analyst Therapist
EVERCARE ABA
Columbus, OH
- $18 to $27 USD / hour
· Accurately collect, record, and submit session data and notes using designated ABA software systems by established deadlines
Added 3 hours ago
VU
Associate Technical Product Analyst (Tech Management Team)
Visa USA Inc
Denver, CO
- $79,800 to $124,100 USD / year
…collaborating with a broader network of approximately 20 project and program managers across the…
Added 4 hours ago
UC
Certified General / Commercial Appraiser: Valuation Analyst
UTAH COUNTY GOVERNMENT
PROVO, UT
- $106,225.6 to $140,379.2 USD / year
Added 4 hours ago
AC
Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This…
Added 4 hours ago
Catastrophe Business Analyst
MS ACSC Management Services Inc
Costa Mesa, CA
The Business Analyst (BA) works as a member of the Catastrophe (CAT) Planning & Logistics Team, supporting efforts to ensure organizational readiness and effective response to catastrophe…

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

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Applications open in a new tab.

Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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