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Added 12 mins ago
People Operations Associate
Charles IT
Middletown, CT
Due to continued growth, we are seeking a People Operations Associate to support team members throughout the full lifecycle at Charles IT. This role will focus on onboarding and…
Added 12 mins ago
Technical Account Manager
Charles IT
Chesapeake, VA
Associate degree or equivalent in a related field.
Added 15 mins ago
AC
Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
Maintain business records, project communications, and operational data.
Added 15 mins ago
Senior Design Engineer
Eaton Corporation
Woodridge, IL
…institution with minimum of 3+ years of relevant experience OR Associate’s degree with advanced technical training and 10+ years of relevant…
Added 15 mins ago
Associate Analyst - Technical Operations Strategic Planning
United Airlines
Chicago, IL
The Associate Analyst will help manage the portfolio of aircraft maintenance planning, leveraging data analytics and decision modeling to optimize operations. From assessing capacity…
Added 32 mins ago
Project Finance Associate (Solar/BESS, Korean bilingual)
Cesna Recruitment
Remote, United States
Seeking either a Project Finance Associate who will conduct project financing of Solar/Wind/BESS projects in US/Canada.
Added 32 mins ago
Associate Manager, Tax and Reporting Compliance
Cesna Recruitment
Reston, VA
Coordinate project-based work with external advisors, including amended returns and refund claims, accounting method changes (Form 3115), and R&D tax credit and transfer pricing studies
Added 35 mins ago
UO
Postdoctoral Associate or Research Associate
University of Colorado Denver
Boulder, CO
- $74,000 to $135,000 USD / year
…spectroscopy tools. The successful candidate will help lead this project, building on recent accomplishments, towards the goal of generating remote entanglement between superconducting…
Added 35 mins ago
UO
Director of Strategic Initiatives
University of Colorado Denver
Boulder, CO
- $99,700 to $115,000 USD / year
The Director provides leadership and project management for AACSB accreditation in coordination with the Associate Dean for Research and Academics, as well as campus-level accreditation…
Added 35 mins ago
UO
Postdoctoral Associate or Research Associate
University of Colorado Denver
Boulder, CO
- $74,000 to $135,000 USD / year
…out quantum position verification-related experiments. The project scope is limited to fundamental research, and results will be available in the public domain through journal articles and…
Added 42 mins ago
N
Niemanns Customer Service Associate
Niemanns
Champaign, IL
- Up to $18 USD / hour
The Niemanns Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the…
Added 42 mins ago
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Niemanns Customer Service Associate
Niemanns
Champaign, IL
- Up to $18 USD / hour
The Niemanns Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the…
Added 42 mins ago
T
Entry-Level Healthcare IT Technician
TEKsystems
New Haven, CT
- $20 to $24 USD / hour
You'll work directly with equipment, hardware deployments, inventory systems, engineers, project teams, and healthcare professionals while supporting a major healthcare expansion project.
Added 44 mins ago
Construction Manager - Rail
STV Incorporated
Richmond, VA
Coordinate with outside contractors and project representatives to establish, monitor, and communicate construction schedules.
Added 55 mins ago
Operations Specialist - eSOMS
Amentum
Richland, WA
…troubleshooting and optimization. This position may support other project databases to include Vision and the Noun Naming Database. This position will include supporting all operations…
Added 55 mins ago
Operations Manager II - Shift Operations Manager
Amentum
Richland, WA
…disciplines and other departments participating on an assigned project. Ensures work executed by Operations staff is in accordance with Plant Operations and other applicable project…
Added 55 mins ago
SSL Production Lab Engineer, Space Simulation Lab
Amazon
REDMOND, WA
-Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
Added 1 hour ago
Instrumentation Engineering Technician V
HX5, LLC
US-OH-Dayton, OH
…Technicians work as a part of a larger team that may consist of Project Engineers, Aerospace Engineers, Mechanical Technicians, Buyers and outside customers. Together these personnel work…
Added 1 hour ago
ProMade New Product Development Technician
Encore Medical LP
TX
Participate in project meetings and provide updates on CT segmentation, part number, label, documentation, and workflow status.
Added 1 hour ago
Associate Information Compliance Officer
Stanford University
Redwood City, CA
Assist in the preparation and implementation of the NIST readiness project, ensuring alignment with NIST frameworks and guidelines to improve the organizationʼs security posture.
Added 1 hour ago
Senior Operations Manager
CACI International
Los Angeles, CA
Manages all program/project activities, including WITO, survey, logistics, safety, quality, surveys, installation, and O&M.
Added 1 hour ago
UO
Associate Research Administrator
University of Southern California
Los Angeles, CA
- $43 to $53.38 USD / hour
Reporting to the Division Chief, the Associate Research Coordinator will be responsible for the financial management and research administration services required by the research faculty in…
Added 1 hour ago
CC
HR Operations Administrator - 2000604
Catholic Charities, Archdiocese of New York
NY · New York, NY
- $30.22 to $35.71 USD / hour
Associate's degree required, bachelor’s degree in human resources, Business Administration, or a related
Added 1 hour ago
UO
Senior Scientist
University of Colorado Denver
Boulder, CO
- $40,000 to $72,000 USD / year
The Brumbaugh lab is seeking enthusiastic and talented applicants for an open Research Associate position. This position would include both research and administrative opportunities. The…
Added 1 hour ago
UO
Part-Time Temporary Project Coordinator
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
- Part-time
The Division of Continuing Education at CU Boulder invites applications for a Part-Time Temporary Project Coordinator! This position reports to the Director of Student Services in the…

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

Apply About employer

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Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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