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Added 1 min ago
Engineer Supervisor
GRAND GENEVA, LLC
LAKE GENEVA, WI
…picturesque grounds. What will you be doing? Oversee the daily operations of the engineering department Administrative duties to include daily payroll edits, writing and administering all…
Added 1 min ago
Maintenance Technician
GRAND GENEVA, LLC
LAKE GENEVA, WI
…Timber Ridge Lodge & Waterpark, you will maintain optimal hotel operations by promptly addressing guest and associate maintenance requests, performing preventative maintenance, and ensuring…
Added 1 min ago
District Manager II- Minneapolis, MN
Compass Group, North America
Minneapolis, WI
Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…
Added 2 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Eau Claire, WI
- $16 to $18 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 2 mins ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Eau Claire, WI
- $16 to $18 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 2 mins ago
Plant Operations Associate
APPLETON - FOREMOST FARMS USA
APPLETON, WI
…business roles. Join us! About This Opportunity JOB TITLE: Plant Operations Associate POSITION TYPE: Full time CLASSIFICATION: Non-Exempt 6:00 a.m. to 6:00 p.m., following a 2-2-3 schedule…
Added 2 mins ago
Operations Management Trainee
TK ELEVATOR CORPORATION
MADISON, WI
Added 2 mins ago
Registered Nurse - Acute Care Inpatient 4C
Veterans Affairs, Veterans Health Administration
Milwaukee, WI
Added 6 mins ago
Baker
Albertsons Companies
DENVILLE, NJ · Denville, NJ
…and label ingredients, and ensure products are displayed in full, well‑stocked, and visually appealing cases. You’ll partner closely with bakery team members to plan daily production needs…
Added 13 mins ago
Facilities Technician
T1 Energy
Dallas, TX
T1 Energy is looking to hire a highly skilled Facilities Technician to support and lead facility maintenance operations. Under limited supervision, this role is responsible for advanced…
Added 14 mins ago
G
Senior Fabrication Estimator
GPAC
Owensboro, KY
- $100,000 to $125,000 USD / year
Develop detailed estimates for labor, materials, subcontracted operations, special processes, testing, inspection, and documentation.
Added 14 mins ago
G
Senior Fabrication Estimator
GPAC
Indianapolis, IN
- $100,000 to $125,000 USD / year
Develop detailed estimates for labor, materials, subcontracted operations, special processes, testing, inspection, and documentation.
Added 16 mins ago
Retail Warehouse Associate
Best Buy
Gurnee, IL
…of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added 22 mins ago
FRONT END/ASST DEPT LEADER
The Kroger Co.
Green Bay, WI
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Added 23 mins ago
MFG PLANT MAINTENANCE PLANNER (HOURLY)
The Kroger Co.
Tolleson, AZ
…recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional, and financial well-being, including access to competitive…
Added 27 mins ago
Seasonal Associate
Sephora
Carlsbad, CA
As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll…
Added 29 mins ago
UO
Executive Assistant to the Institute Director
University of Colorado Denver
Boulder, CO
- $70,000 to $85,000 USD / year
The Executive Assistant serves as a trusted associate to the Institute Director, helping manage the flow of information, relationships, commitments, and priorities through excellent…
Added 29 mins ago
UO
Associate Director of Staff Experience
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
ResidenceLife encourages applications for an Associate Director of Staff Experience! This role is a full-time, twelve-month, live-out, exempt professional position and a senior leader…
Added 38 mins ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
BULLHEAD CITY, AZ
- Full-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 43 mins ago
FNS Assoc PRN
HCA Healthcare
Ogden, UT
As a Food & Nutrition Services Associate at our facility you will have the opportunity to be both a nutrition professional and a caregiver, providing delicious and nutritious meals for…
Added 43 mins ago
FNS Assoc
HCA Healthcare
Ogden, UT
As a Food & Nutrition Services Associate at our facility you will have the opportunity to be both a nutrition professional and a caregiver, providing delicious and nutritious meals for…
Added 50 mins ago
Retail Warehouse Associate
Best Buy
Mount Juliet, TN
…of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added 50 mins ago
Retail Warehouse Associate
Best Buy
Pearland, TX
…of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added 53 mins ago
TC
Dessert Finisher/Barista
The Cheesecake Factory
West Hartford, CT
- $16.94 to $19.75 USD / hour
…craft delicious espresso beverages. As part of our high-volume, full-service restaurant team, you’ll support front-of-house operations, taking pride and ownership in delivering consistent…
Added 1 hour ago
People Operations Associate
Charles IT
Middletown, CT
Due to continued growth, we are seeking a People Operations Associate to support team members throughout the full lifecycle at Charles IT. This role will focus on onboarding and…

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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