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Added 29 mins ago
UC
Certified General / Commercial Appraiser: Valuation Analyst
UTAH COUNTY GOVERNMENT
PROVO, UT
- $106,225.6 to $140,379.2 USD / year
Added 52 mins ago
AC
Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This…
Added 52 mins ago
Catastrophe Business Analyst
MS ACSC Management Services Inc
Costa Mesa, CA
The Business Analyst (BA) works as a member of the Catastrophe (CAT) Planning & Logistics Team, supporting efforts to ensure organizational readiness and effective response to catastrophe…
Added 1 hour ago
UO
Proposal Analyst/Sponsored Project Specialist
University of Colorado Denver
Boulder, CO
- $60,000 to $70,000 USD / year
JILA is welcoming applications for a Proposal Analyst/Sponsored Project Specialist. This role will support JILA's Principal Investigators and administration of awards both pre- and…
Added 1 hour ago
T
Security Analyst
TEKsystems
Saint Paul, MN
- $35 to $50 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 1 hour ago
T
Procurement Training & Contract Management Advisor
TEKsystems
Rosemead, CA
- $60 to $80 USD / hour
…to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision…
Added 2 hours ago
AC
Certified Union Payroll Specialist
Aston Carter
Houston, TX
- $31.73 to $32.69 USD / hour
Job Title: Payroll AnalystJob DescriptionWe are seeking an experienced Payroll Analyst with specialized expertise in Certified Payroll to support our growing payroll operations team. This…
Added 3 hours ago
A
Creative Design Summer Analyst – New York – NAELFY27
Accenture
New York City, NY
- $21.39 to $48.13 USD / hour
Internship program starts in June and runs approximately 10 weeks
Added 3 hours ago
A
Video Production Summer Analyst - New York - NAELFY27
Accenture
New York City, NY
- $21.39 to $49.57 USD / hour
Internship program starts in June and runs approximately 10 weeks
Added 6 hours ago
UO
Air Quality Analyst
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation.…
Added 6 hours ago
UO
Senior Data and Business Analyst
University of Colorado Denver
Boulder, CO
- $105,000 to $118,000 USD / year
The University of Colorado Boulder invites applications for the Senior Data Analyst and Business Analyst position! This role serves as a key strategic resource within the College of Arts…
Added 6 hours ago
UO
Business System Professional
University of Colorado Denver
Boulder, CO
- $65,000 to $70,000 USD / year
…responsible for researching and resolving complex student account and program-related issues. The position supports the configuration, processing, validation, and testing of B3 student…
Added 9 hours ago
Business Analyst II - Operational Systems Testing
Centene Corporation
Jefferson City, MO
…additional forms of incentives. Benefits may be subject to program…
Added 10 hours ago
Credit Analyst 5
U.S. Bank National Association
Minneapolis, MN
…the person(s) making the final credit decision, the Credit Analyst conducts a complete credit analysis including gathering, analyzing, and interpreting all types of credit information on…
Added 11 hours ago
Activities Coordinator, Corrections Recreation Specialist 2 (Salem)
Department of Corrections
United States
This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public…
Added 12 hours ago
ERP Business Analyst (Functional and Technical Documentation)
The Morganfield Group
Remote, United States
TMG is assembling the key-personnel team for a prospective multi-year ERP transformation at a U.S. county government: HR, payroll, benefits, finance, budget, procurement and capital assets,…
Added 12 hours ago
B(
Senior Analyst, Commercial Operations & Analytics
BD (Becton, Dickinson and Company)
Sparks, MD
- $104,700 to $167,500 USD / year
The Senior Analyst, Commercial Operations & Analytics is accountable for providing business insights and analytics to enable the US commercial organization to develop and deliver its…
Added 12 hours ago
T
ServiceNow GRC Specialist
TEKsystems
Bethesda, MD
- $52.88 USD / hour
…Work Roles 431 (Knowledge Manager) and 461 (Systems Security Analyst). Education & Experience Requirements: Bachelors degree in Information Technology, Computer Science, Cybersecurity,…
Added 16 hours ago
DO
DNA Forensic Analyst
Department of Public Safety
United States
- $66,924 to $94,036.8 USD / year
A successful candidate can work with a broad community, including but not limited to federal, state, county, and municipal law enforcement professionals, legal professionals, vendors, other…
Added 18 hours ago
Hypersonic Aeropropulsion Test Analyst
Torch Technologies, Inc.
United States
…To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the…
Added 18 hours ago
CO
Central Region Apprenticeship and Training Representative (Workforce Development
Commonwealth of Pennsylvania
Harrisburg, PA
- $60,538 to $92,010 USD / year
Added 18 hours ago
FB
Senior Programmer Analyst - Information Technology
Fort Bend County
Richmond, TX
- $85,009.6 to $106,267.2 USD / year
If you are a current Fort Bend County employee (excluding election workers): Please click here to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please…
Added 18 hours ago
Bilingual Tax Call Center - CSR
State of Indiana
Indianapolis, IN
…owners, corporations, tax practitioners, and a variety of tax program participants to administer Indiana's tax laws. DOR administers over 65 tax types and annually processes nearly $21…
Added 18 hours ago
HEALTH SERVICES ANALYST D - 64084365
State of Florida
FT MYERS, FL
This is a fulltime Career Service (CS) Health Services Analyst D position working with the Department of Health in Lee County.*
Added 18 hours ago
ACCOUNTANT III - 64005678
State of Florida
BRADENTON, FL
…the Business Office. The incumbent will work closely with the County Health Department Financial Administrator, the Budget Analyst and Vital Statistics. The incumbent, an employee of…

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

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Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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