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Added 25 mins ago
Senior Dashboard Developer
CACI International
Ashburn, VA
Professional certifications such as Microsoft Certified: Power BI Data Analyst, Tableau Desktop Certified Professional, AWS Certified Developer, or Azure Developer Associate
Added 25 mins ago
O69 PROJECT MANAGEMENT ANALYST 2
Huntington Ingalls Industries
Newport News, VA
Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience
Added 25 mins ago
PROJECT MANAGEMENT ANALYST 1
Huntington Ingalls Industries
Newport News, VA
Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience
Added 25 mins ago
PROJECT MANAGEMENT ANALYST 1
Huntington Ingalls Industries
Newport News, VA
Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience
Added 25 mins ago
PROJECT MANAGEMENT ANALYST 2
Huntington Ingalls Industries
Newport News, VA
Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience
Added 25 mins ago
ENGINEER PLANNING ANALYST 4
HII
Newport News, VA
Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience
Added 1 hour ago
EA
RBT Applied Behavior Analyst Therapist
EVERCARE ABA
Columbus, OH
- $18 to $27 USD / hour
High school diploma or equivalent (Associate's or Bachelor’s degree preferred)
Added 1 hour ago
Associate Quality Metrologist
MILLIPORESIGMA
MILWAUKEE, WI
Added 2 hours ago
VU
Associate Technical Product Analyst (Tech Management Team)
Visa USA Inc
Denver, CO
- $79,800 to $124,100 USD / year
…collaborating with a broader network of approximately 20 project and program managers across the…
Added 2 hours ago
UC
Certified General / Commercial Appraiser: Valuation Analyst
UTAH COUNTY GOVERNMENT
PROVO, UT
- $106,225.6 to $140,379.2 USD / year
Added 2 hours ago
AC
Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This…
Added 3 hours ago
Senior Analyst Strategy and Business Development
BD (Becton, Dickinson and Company)
Irvine, CA
The Senior Analyst, Strategy and Business Development is a key role for our Advanced Patient Monitoring organization within BD. The Senior Analyst will be hands-on and will play a key role…
Added 7 hours ago
SO
Financial Management Analyst - Management Analyst 4
State of Minnesota
St. Paul, MN
- $34.07 to $50.53 USD / hour
…the well-being of all Minnesotans. The Financial Management Analyst provides fiscal and budgetary leadership, analysis, and administrative support for the Maternal and Child Health (MCH)…
Added 7 hours ago
Inpatient Rehabilitation Facility (IRF) Quality Analyst - Healthcare
EXL Talent Acquisition Team
United States
The IRF Quality Analyst performs random, targeted, and follow-up quality reviews to confirm that audit determinations are supported by the IRF-PAI, UB-04/final bill, acute inpatient…
Added 8 hours ago
UO
Air Quality Analyst
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…classroom. In support of this project, the group seeks a part-time analyst to compile and analyze various sources of outdoor temporal air quality data as well as to create a report on the…
Added 8 hours ago
UO
Business System Professional
University of Colorado Denver
Boulder, CO
- $65,000 to $70,000 USD / year
…responsible for researching and resolving complex student account and program-related issues. The position supports the configuration, processing, validation, and testing of B3 student…
Added 10 hours ago
CO
PROGRAM SPECIALIST - RISK ANALYST I
City of Stockton
Stockton, CA
- $38.48 USD / hour
The Human Resources Department has an immediate opening for a part-time Risk Analyst I. The Risk Analyst I will perform a variety of tasks in support of multiple projects and will complete…
Added 11 hours ago
Coding Analyst I-SelectHealth
Intermountain Health
Jefferson City, MO
The Coding Analyst I for SelectHealth provides general expertise in the areas of all areas of coding (professional, facility (inpatient and outpatient), drug, Durable Medical Equipment…
Added 11 hours ago
Senior Associate - Business Development - Technology Development
Mayo Clinic
Phoenix, AZ
…the mission of Mayo Clinic Business Development. The Senior Associate will primarily perform as an individual contributor, responsible for completing workflows and processes, and for…
Added 12 hours ago
Exploitation Specialist / Data Analyst (Mid)
Avalore, LLC
Springfield, VA
Avalore, LLC is seeking an Exploitation Specialist / Data Analyst, Mid to support Department of War (DoW) customers in Springfield, VA.
Added 12 hours ago
Associate SAP Business Analyst
S2 HR SOLUTIONS 1D, LLC
Darbydale, OH
…solutions. We are scaling up in business alignment, architecture, program management, governance and information management. Upcoming initiatives include marketing and lead automation,…
Added 12 hours ago
Medical Records Analyst
Atria Health and Research Institute
Beverly Hills, CA
This is an extraordinary opportunity to join our founding LA team as a Medical Records Data Analyst. This is an exciting opportunity to work with our Care Team to manage the medical records…
Added 12 hours ago
Medical Records Analyst
Atria Health and Research Institute
NY · New York, NY
At Atria, we are recruiting for a Medical Records Data Quality Analyst. This is an exciting opportunity to work with our Care Team to manage the medical records and EHR data of our Members…
Added 13 hours ago
Safety & Wellness Manager, Operations & Policy Analyst 3 - Salem, OR (Hybrid)
Department of Corrections
United States
Safety & Wellness Manager, Operations & Policy Analyst 3
Added 13 hours ago
Director of Graduate Programs, Dean's Office, Moody College of Communication
UNIVERSITY OF TEXAS AT AUSTIN
Austin, TX
Associate Dean SupportSupervise Sr. Administrative Associate for Associate Dean support and Option III Graduate Program Coordinator.Serve as advisor to associate deans on financial and…

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

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Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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