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Added 15 mins ago
AC
Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This…
Added 15 mins ago
Medical Records Technician - Release of Information - ROI
Veterans Affairs, Veterans Health Administration
Danville, IL
Added 15 mins ago
Nurse - Nursing Officer Of The Day
Veterans Affairs, Veterans Health Administration
Danville, IL
Added 15 mins ago
Medical Records Technician - Health Information Technician (HIT)
Veterans Affairs, Veterans Health Administration
Danville, IL
Added 15 mins ago
Associate Analyst - Technical Operations Strategic Planning
United Airlines
Chicago, IL
The Associate Analyst will help manage the portfolio of aircraft maintenance planning, leveraging data analytics and decision modeling to optimize operations. From assessing capacity…
Added 15 mins ago
Registered Nurse - Chief Nurse Operations
Veterans Affairs, Veterans Health Administration
Chicago, IL
Added 16 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Mebane, NC
…top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail…
Added 16 mins ago
UB
Operations Manager
Ulta Beauty, Inc.
San Jose, CA
- $28 to $35 USD / hour
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 17 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
OCEANSIDE, CA
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 18 mins ago
LP
Leasing & Marketing Professional - The Retreat Bunn Hill
Landmark Properties Management, LLC
Vestal, NY
- $22 USD / hour
Entering data into the Property Management Software
Added 32 mins ago
Associate Manager, Tax and Reporting Compliance
Cesna Recruitment
Reston, VA
…in-house or with external advisors: provide and review required data (e.g., fixed asset roll forwards, retained earnings, accruals, intercompany COGS, inventory by origin, reserves), review…
Added 33 mins ago
Meat Manager Ashland Oregon
Albertsons Companies
ASHLAND, OR · Ashland, OR
…improvement. In this role, you will manage daily Meat Department operations, contribute to sales and profitability, and ensure consistent adherence to freshness, food safety, and…
Added 33 mins ago
Deli Manager Astoria Oregon
Albertsons Companies
ASTORIA, OR · Astoria, OR
…performance. As a Deli Department Manager, you will oversee daily deli operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a…
Added 33 mins ago
Bakery Manager Grants Pass Oregon
Albertsons Companies
GRANTS PASS, OR · Grants Pass, OR
Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
Added 35 mins ago
UO
Professional Assistant
University of Colorado Denver
Boulder, CO
- $47,900 to $52,000 USD / year
…level CDH and manages the overall administration and business operations of CDH's central administrative office. This position coordinates administrative functions between the Executive…
Added 42 mins ago
Inventory Coordinator (Cable Assembly)
Times Microwave Systems
Wallingford, CT
…tracking, organizing, and reporting stock levels to support operations and minimize discrepancies. The ideal candidate is detail-oriented, highly organized, and comfortable working with…
Added 44 mins ago
Construction Manager - Rail
STV Incorporated
Richmond, VA
…that construction activities impacting railroad property and operations are performed in accordance with approved plans, specifications, applicable standards, and railroad…
Added 46 mins ago
Section Grower (Horticulture)
Altman Specialty Plants
Grainville, IL
At least 2 years of experience in crop production or agricultural operations.
Added 50 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
FENTON, MI
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 54 mins ago
High School Associate Principal
GEO Next Generation High School
Baton Rouge, LA
The Associate Principal is expected to perform the following duties:
Added 55 mins ago
Specialty Loan Servicing Associate
Celtic Bank
Remote, United States
The Specialty Loan Servicing Associate is responsible for supporting the day-to-day servicing of commercial and specialty loan relationships. This role works closely with borrowers and…
Added 55 mins ago
Health Technician (Optometry)
Veterans Affairs, Veterans Health Administration
Wenatchee, WA
Added 55 mins ago
Health Technician (Optometry)
Veterans Affairs, Veterans Health Administration
Wenatchee, WA
…prompt medical care. Documents the patient's testing results and data into EHMR for co-signature by a staff optometrist or ophthalmologist. Assists the program support clerk by responding…
Added 55 mins ago
Operations Specialist - eSOMS
Amentum
Richland, WA
The Operations job family is responsible for all activities relating to operations associated with plant equipment and systems. The Operations Specialist - Enterprise Shift Operations…
Added 55 mins ago
Operations Manager II - Shift Operations Manager
Amentum
Richland, WA
The Operations Manager is fully responsible for managing operations activities associated with plant equipment and systems within their organizational entity. The Operations Manager is…

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

Apply About employer

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Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply About employer

More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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