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Added 12 mins ago
AC
Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
Knowledge of manufacturing, engineering, compliance, or product support environments.
Added 12 mins ago
Senior Design Engineer
Eaton Corporation
Woodridge, IL
Bachelor of Science in Mechanical Engineering (BSME) from an accredited institution with minimum of 3+ years of relevant experience OR Associate’s degree with advanced technical training…
Added 39 mins ago
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Entry-Level Healthcare IT Technician
TEKsystems
New Haven, CT
- $20 to $24 USD / hour
…organization, is seeking an Entry-Level Healthcare IT Technician to support the activation of a brand-new neuroscience patient care tower in New…
Added 52 mins ago
SSL Production Lab Engineer, Space Simulation Lab
Amazon
REDMOND, WA
As a Lab Engineer, you will support test, readiness, and operation of SSL test systems infrastructure. You will work closely with cross-functional engineering teams to translate test needs…
Added 1 hour ago
A
Export Compliance Specialist
Actalent
Burbank, CA
- $30 to $35 USD / hour
Support engineering, manufacturing, supply chain, and shipping teams with export questions.
Added 1 hour ago
Team Leader, Manufacturing Operations (Packaging)
ThermoFisher Scientific
Fremont, CA
…employees and provide production coverage as needed. You will also support other Manufacturing Services teams, including Filling, Packaging, and Label Printing, based on business needs or…
Added 1 hour ago
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Planning Coordinator
Aston Carter
Torrance, CA
- $20 to $25 USD / hour
…role involves close collaboration with planning, stockroom, engineering, quality, production, and supply chain teams, and regular use of ERP/MRP systems such as SAP or equivalent tools.…
Added 1 hour ago
UO
Associate Director of Marketing & Social Media
University of Colorado Denver
Boulder, CO
- $95,000 to $100,000 USD / year
The Associate Director, Marketing & Social Media at the College of Engineering & Applied Science (CEAS) is an essential position for building the CEAS brand, supporting student recruitment,…
Added 1 hour ago
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PreSales Engineer Director - Data and AI Applications (Location Flexible)
RSM US LLP
Denver, CO
- $147,000 to $260,700 USD / year
Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support
Added 1 hour ago
UO
Tenured/Tenure-Track Faculty in Engineering Education
University of Colorado Denver
Boulder, CO
- $110,000 to $210,000 USD / year
The Engineering Education Program within the College of Engineering and Applied Science at the University of Colorado Boulder invites applications for a tenure-track or tenured faculty…
Added 3 hours ago
Data Center Hardware Engineering - Hardware Technician
Apple
Austin, TX
…powers our most ambitious technologies. The Data Center Hardware Engineering Team designs and delivers the high-performance compute solutions that underpin Apple's services and products at…
Added 4 hours ago
Associate Director, Technical Project Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Technical Project Management. This role will serve as a…
Added 4 hours ago
Associate Director, Technical Project Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Technical Project Management. This role will serve as a…
Added 4 hours ago
Associate Director, Technical Project Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Technical Project Management. This role will serve as a…
Added 4 hours ago
Associate Director, Technical Project Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Technical Project Management. This role will serve as a…
Added 4 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Digital Product Management who will support the strategy,…
Added 4 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Digital Product Management who will support the strategy,…
Added 4 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Digital Product Management who will support the strategy,…
Added 4 hours ago
Associate Director, Digital Product Management
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate Director, Digital Product Management who will support the strategy,…
Added 4 hours ago
UO
Postdoctoral Associate in Biological Repair of Cement and Concrete Materials
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Postdoctoral Associate will design and conduct experiments on the biological repair of aged concrete. When appropriate, the Postdoctoral Research Associate will participate in and…
Added 4 hours ago
UO
Temporary Marketing Transition Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…and student recruitment functions from EMP to the College of Engineering and Applied Science (CEAS) Marketing and Communications…
Added 4 hours ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN
Design, develop, and support automated workflows for cloud engineering, governance, and platform engineering processes.
Added 4 hours ago
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Technical Systems Engineer II (Full-Time) - United States
Cisco
RTP, NC
- Full-time
…workflows to increase software delivery speed and reduce manual engineering effort. Partner closely with application developers to troubleshoot infrastructure issues and improve overall…
Added 5 hours ago
UO
Postdoctoral Associate
University of Colorado Denver
Boulder, CO
- $75,000 to $85,000 USD / year
The MBEAM Lab, part of the Aerospace Mechanics Research Center at CU Boulder, is seeking a PostDoctoral Associate.
Added 5 hours ago
UO
Postdoctoral Associate or Research Associate
University of Colorado Denver
Boulder, CO
- $74,000 to $135,000 USD / year
This NIST PREP research position is to support the Applied Systems Metrology (ASM) group in the development of a future-proof testbed for measurement and characterization of COTS 5G and NG…

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

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Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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