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Added 9 mins ago
Technical Account Manager
Charles IT
Chesapeake, VA
We're seeking a highly qualified Technical Account Manager to join our team. This strategic role serves as the primary liaison for assigned clients, addressing both technical escalations…
Added 12 mins ago
AC
Customer Support Analyst
Aston Carter
Mossville, IL
- $24 to $25.5 USD / hour
Associate degree with relevant experience will also be considered.
Added 12 mins ago
AB
Sales Associate – Optical
America's Best
Downers Grove, IL
- $15 to $17.58 USD / hour
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 12 mins ago
EW
Assistant Manager - Optical
Eyeglass World
Rockford, IL
- $15.5 to $19.34 USD / hour
Proven ability to lead, coach and build associate relationships.
Added 12 mins ago
Associate Director, Oncology Key Accounts - Philadelphia/NJ
Merck
Springfield, IL
The Associate Director, Oncology Key Accounts is the main point of contact for our Company with large Oncology group practices and integrated delivery networks that have a focus on Oncology…
Added 13 mins ago
C
Production Associate - Stocker
Cintas
Chicago, IL
- $17.6 to $20.35 USD / hour
Cintas is seeking a Production Associate - Stocker to work in our Distribution Center. Responsibilities include stocking all replenishments for picking locations; placing inventory into…
Added 13 mins ago
T
Administrative Services Assistant
TEKsystems
Chicago, IL
- $25 to $28 USD / hour
High school diploma required; Associate or Bachelors degree preferred.
Added 13 mins ago
J.P. Morgan Advisors - Senior Client Associate - Chicago, IL
JPMorgan Chase
Chicago, IL
Unlock your potential as a Client Associate at J.P. Morgan Advisors, where you'll be at the heart of delivering exceptional wealth management services to ultra-high net worth clients. Join…
Added 13 mins ago
Banking & Finance Structured Credit
Orrick Herrington & Sutcliffe
Chicago, IL
Added 25 mins ago
Housekeeper
Brookdale Senior Living Inc.
Melbourne, FL
…intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her…
Added 25 mins ago
LPN or LVN
Brookdale Senior Living Inc.
Melbourne, FL
Added 25 mins ago
On Call Clare Bridge Caregiver
Brookdale Senior Living Inc.
Lynnwood, WA
…intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her…
Added 25 mins ago
NOC Shift Clare Bridge Caregiver
Brookdale Senior Living Inc.
Lynnwood, WA
…intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her…
Added 29 mins ago
DL
Accounts Receivable Specialist - Automotive Dealership
Drivo LLC
East Windsor, NJ
- $80,000 to $93,000 USD / year
Work with the Service and Parts departments to resolve outstanding repair order, warranty, wholesale, sublet, and commercial account receivables.
Added 29 mins ago
DL
Accounts Payable Specialist - Automotive Dealership
Drivo LLC
East Windsor, NJ
- $72,000 to $83,000 USD / year
…transactions accurately in CDK using the correct vendor, amount, date, account coding, and dealership location or…
Added 29 mins ago
Payroll Specialist
Cesna Recruitment
Pueblo, CO
- High school diploma or GED required; Associate's or Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or related field preferred.
Added 29 mins ago
Accounting Associate Manager
Cesna Recruitment
Reston, VA
The Associate Manager, Accounting, will simultaneously perform treasury, accounting and insurance tasks.
Added 29 mins ago
Accounting Clerk/Specialist （Bilingual in Korean)
Cesna Recruitment
Chatsworth, GA
- Assist with Accounts Payable and Accounts Receivable functions, including payment posting, invoice processing, account maintenance, and collections follow-up.
Added 37 mins ago
FS
Help Desk Support Technician I
FORTUNE SOCIETY INC
Long Island City, NY
- $24.73 to $27.38 USD / hour
User Account and Access Management: Execute routine account administration tasks, including password resets, account lockouts, and initial user access provisioning for various applications…
Added 39 mins ago
KS
ACCOUNT RECEIVABLE SPECIALIST
Kelly Services
ELIZABETH, NJ
- $28 USD / hour
Kelly Services is seeking an experienced Accounts Receivable Associate for a temporary opportunity with our client in Elizabeth, NJ. This position is ideal for a detail-oriented accounting…
Added 39 mins ago
T
Entry-Level Healthcare IT Technician
TEKsystems
New Haven, CT
- $20 to $24 USD / hour
Associate's or Bachelor's degree preferred, but not required
Added 39 mins ago
P
Tree Removal Labor
PeopleReady
Woodstock, CT
- $18 USD / hour
As a PeopleReady associate you'll benefit from:
Added 39 mins ago
P
Tree Removal Labor
PeopleReady
Dayville, CT
- $18 USD / hour
As a PeopleReady associate you'll benefit from:
Added 39 mins ago
P
Event Steward
PeopleReady
Uncasville, CT
- $20 USD / hour
As a PeopleReady associate you'll benefit from:
Added 41 mins ago
Construction Manager - Rail
STV Incorporated
Richmond, VA
An Associate of Applied Science (AAS) degree in Civil Engineering Technology, Surveying, Construction Management, or a related technical discipline is preferred.

Aston Carter

Customer Support Analyst

Mossville, IL, United States

$24 to $25.5 USD / hour

Apply About employer

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Job details

Pay: $24 to $25.5 USD / hour
Experience: Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Posting language: English
Posted: Nov 7, 2026

Original job description

Business Analyst 2 (Non-IT)

Location: Mossville, IL

Schedule: Full-Time, On-Site (Monday-Friday)

Contract Length: 24 Months

Hours: Typically 7:30 AM - 4:00 PM with flexible start times between 6:30 AM and 8:30 AM

About the Opportunity

We are seeking a detail-oriented Business Analyst (Non-IT) to support business operations, customer requests, and data management activities within a collaborative team environment. This role offers the opportunity to work with a wide range of products, interact with global stakeholders, and develop expertise in regulatory compliance, business systems, and operational processes.

Key Responsibilities

Respond to customer requests submitted through online ticketing systems.
Analyze requests using internal databases and business applications.
Process updates and modifications within proprietary systems.
Print, package, and coordinate shipment of specialty compliance labels and related materials.
Maintain business records, project communications, and operational data.
Review documentation, contracts, cost proposals, and related records.
Support process documentation and continuous improvement initiatives.
Track business metrics, budgets, expenditures, and operational performance.
Communicate effectively with customers and internal teams to ensure timely issue resolution.
Follow established procedures and regulatory requirements while maintaining data accuracy.

QualificationsRequired

Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field preferred.
Associate degree with relevant experience will also be considered.
Minimum of 2 years of professional experience in a business, operations, analyst, administrative, customer support, or related role.
Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Ability to work independently and manage multiple priorities.
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
Customer service mindset with strong problem-solving capabilities.
Ability to learn and navigate databases and business systems.

Preferred

Experience working with enterprise business systems or databases.
Knowledge of manufacturing, engineering, compliance, or product support environments.
Experience identifying process improvements and operational efficiencies.
Familiarity with regulatory compliance requirements.

Top Skills for Success

Attention to Detail
Effective Written and Verbal Communication
Critical Thinking and Problem Solving
Customer Service
Data Analysis and Record Management
Process Documentation
Time Management
Ability to Learn New Systems Quickly

Work Environment

Full-time onsite office environment.
Small, collaborative team structure.
Daily interaction with internal stakeholders and customers.
Exposure to global teams and business partners.
Independent work balanced with team collaboration.

Job Type & Location

This is a Contract position based out of Mossville, IL.

Pay and Benefits

The pay range for this position is $24.00 - $25.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Mossville, IL.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully onsite position in Mossville,IL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply About employer

More about this job

Skills

Customer service
Data management
Regulatory compliance
Communicate with customers
Documentation
Process improvement
Attention to detail
Organizational skills
Communication skills
Work independently
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Office
Problem solving
Identify process improvements
Critical thinking
Data analysis
Time management
Collaboration

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