Jobs in the United States

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Added 1 min ago
Staff Facilities Mechanical Engineer
STERIS Corporation
Sanford, NC
Develops, leads, and sustains the site's Mechanical Reliability Excellence program. Creates and executes reliability strategies for critical assets using preventive, predictive,…
Added 1 min ago
Retail Store Manager (Brand Experience Leader) - Porter Ranch Shopping Center
Bath & Body Works
Northridge, CA
Partner with the brand experience leadership team to support action plans that improve results and ensure effective execution of operational activities.
Added 5 mins ago
Manager, Training Implementation
Fidelity Brokerage Services LLC
Covington, KY
…consulting, and communication skills, you'll be coordinating program execution, managing learning systems, and delivering insights that help shape the growth of our associates. Bring your…
Added 7 mins ago
Senior Aircraft Maintenance Operations Manager, Amazon Air
Amazon.com Services LLC
Erlanger, KY
Amazon AIR is seeking a Senior Aircraft Maintenance Operations Manager to drive operational excellence at the intersection of aviation expertise, AI/ML innovation, and data-driven strategy.…
Added 7 mins ago
H
Sr Manager, Managed Service Delivery
HP
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- $116,150 to $182,400 USD / year
The Manager, Professional Services / Delivery is responsible for leading a team of experienced professionals who deliver complex solutions and services to customers. This role is centered…
Added 8 mins ago
WI
(USA) Manager, Marketplace Strategic Initiatives
Walmart Inc.
United States
- $70,000 to $156,000 USD / year
The Manager, Marketplace Strategic Initiatives leads high-impact projects within the Fashion Marketplace, focusing on enhancing marketplace fundamentals, customer experience, seller…
Added 8 mins ago
WI
(USA) Manager, Learning And Development
Walmart Inc.
United States
- $104,000 to $202,000 USD / year
…stakeholder relationships, we support organizational growth and operational excellence while fostering a culture of accountability and…
Added 8 mins ago
WS
(USA) Senior Manager, Material Handling Equipment Service
Wal-Mart Stores East, LP
United States
- $80,000 to $155,000 USD / year
The Senior Manager, Material Handling Equipment Service, leads operational excellence initiatives to optimize equipment reliability and vendor performance within Walmart’s supply chain.…
Added 8 mins ago
WI
(USA) Senior Manager, Automation Engineering
Walmart Inc.
United States
- $110,000 to $220,000 USD / year
The Senior Manager, Automation Engineering leads the design, integration, and continuous improvement of automation systems within the supply chain. This role leverages advanced data…
Added 11 mins ago
Data Client Partner
LiveRamp, Inc.
New York, NY
- Partner with Commercial Leads and Customer Success Manager teams to deliver a Customer First (C1) experience and collaborate with these teams on internal account planning, mapping and…
Added 13 mins ago
Flight Services Manager
Wheels Up
UNAVAILABLE
As a Flight Services Manager (FSM), you are responsible for the end-to-end coordination and execution of member trips, serving as the primary point of contact throughout the full trip…
Added 14 mins ago
Senior Operations Manager
Fremont Bank
Fremont, CA
The primary responsibilities of the Senior Operations Manager involve hiring, training, management and supervision of the operations and staff in the branch to ensure operational integrity,…
Added 14 mins ago
Retail Store Manager
Michaels Stores, Inc.
United States
Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production
Added 14 mins ago
MS
Part time Retail Sales Manager
Michaels Stores, Inc.
United States
- Part-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 14 mins ago
Retail Store Manager
Michaels Stores, Inc.
United States
Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production
Added 14 mins ago
Retail Store Manager
Michaels Stores, Inc.
United States
Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production
Added 14 mins ago
PT sales manager
Michaels Stores, Inc.
United States
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 14 mins ago
Retail-Sales Manager
Michaels Stores, Inc.
United States
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 17 mins ago
Customer Service & Support Manager - Premium Service
PNC Bank NA
United States
As a Customer Service & Support Manager, you will lead a team responsible for delivering exceptional client experiences while driving operational excellence across a complex, multi-channel…
Added 18 mins ago
Customer Service & Support Manager - Premium Service
PNC
Pittsburgh, PA
As a Customer Service & Support Manager, you will lead a team responsible for delivering exceptional client experiences while driving operational excellence across a complex, multi-channel…
Added 19 mins ago
G1
Service Valet
Group 1 Automotive, Inc.
Hanover, MA
- $17 to $21 USD / hour
…evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for…
Added 19 mins ago
NH
Senior Resource Center Recreation and Operations Program Manager
New Hanover County
Wilmington, NC
- $27.09 to $46.06 USD / hour
…motivated leader to serve as its Recreation and Operations Program Manager. This position provides strategic leadership and operational oversight in support of New Hanover County’s vision…
Added 19 mins ago
L
Front End Department Supervisor
Lowes
Cicero, NY
- $22.9 to $24.7 USD / hour
Empowers and coaches team to follow proper processes and achieve operational efficiencies to present department areas that are prepared and conducive to SMART customer service and sales
Added 20 mins ago
CH
Pharmacy Technician
CVS Health
Buena Vista, VA
- $16 to $24 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 20 mins ago
CH
Pharmacy Technician
CVS Health
Zionsville, IN
- $16.5 to $25 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…

Aston Carter

Customer Insights Program Manager

Seattle, WA, United States

$53 to $54 USD / hour

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Job details

Pay: $53 to $54 USD / hour
Experience: 4-7 years of experience in Project Management, Program Management, or a related field.
Posting language: English
Posted: Nov 3, 2026

Original job description

Hiring a Customer Insights Program Manager for a large tech company in Seattle! Must be able to go onsite as needed in Seattle or Bellevue. If interested, please apply directly.Job DescriptionWe are seeking a Customer Insights Program Manager to drive cross-functional initiatives focused on customer feedback, stakeholder engagement, operational excellence, and continuous process improvement. This role is ideal for an experienced project/program management professional who excels at coordinating multiple stakeholders, managing complex initiatives, and translating data-driven insights into actionable business outcomes.The successful candidate will serve as a key liaison across internal teams, ensuring projects progress efficiently while helping improve customer insights programs, reporting processes, and team operations. This position requires strong stakeholder management, project coordination, and the ability to work autonomously in a fast-paced environment.Key Responsibilities

Lead and coordinate multiple projects and programs simultaneously, ensuring timely delivery and successful outcomes.
Partner with cross-functional stakeholders including Marketing, Quality Assurance (QA), Product Management, and Customer Insights teams.
Track project milestones, establish timelines, assign responsibilities, and monitor progress against objectives.
Prepare and present project status updates, executive summaries, and progress reports to leadership.
Drive operational improvements and process optimization initiatives that enhance team efficiency and effectiveness.
Collaborate with internal stakeholders to gather business requirements, align priorities, and remove project roadblocks.
Support customer feedback and insights initiatives, including survey programs and Voice of Customer (VOC) activities when applicable.
Analyze and interpret data, metrics, and reporting outputs to identify trends and provide recommendations.
Ensure projects remain aligned with organizational goals and customer experience objectives.
Influence stakeholders and drive results through strong communication, collaboration, and relationship-building skills.

Required Qualifications

Bachelor's degree or equivalent professional experience.
4-7 years of experience in Project Management, Program Management, or a related field.
Strong stakeholder management experience with the ability to confidently engage and influence cross-functional partners.
Proven experience coordinating projects across multiple teams and business functions.
Experience working with data, reporting, and basic analytics to support business decision-making.
Advanced proficiency with Microsoft Excel.
Strong organizational, communication, and problem-solving skills.
Ability to work independently with minimal guidance and take ownership of deliverables.
Demonstrated ability to explain findings, communicate project outcomes, and present recommendations to stakeholders.

Preferred Qualifications

Experience supporting customer insights, Voice of Customer (VOC), customer feedback, or survey-based programs.
Survey creation, survey analytics, or customer research experience.
Experience within a consumer products, technology, e-commerce, or similar fast-paced environment.
PMP, CAPM, Agile, or related project management certifications are beneficial.

Job Type & LocationThis is a Contract position based out of Seattle, WA. Pay and BenefitsThe pay range for this position is $53.00 - $54.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Seattle, WA. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Customer insight
Stakeholder management
Program management
Reporting
Quality assurance
Manage quantitative data
Customer experience
Communication skills
Relationship building
Project management
Decision making
Microsoft Excel
Problem solving
Work independently
Research
PMP
CAPM
Agile

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