Jobs in the United States

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Added 3 mins ago
Concierge - Luxury Condominium
Related
West Palm Beach, FL
Support the package room and inventory systems
Added 3 mins ago
Biomedical Technician
Fresenius Medical Care
Key West, FL
…of Technical Services and supported by Corporate Biomedical Support…
Added 3 mins ago
Integrity & Compliance Analyst / The Adecco Group / Remote US
The Adecco Group
FL
…best-in-class strategic business enabler. This individual will support the program's mission to embed compliance into day-to-day operations, drive measurable business value through risk…
Added 3 mins ago
Certified Medical Assistant Lake County
AdventHealth
Leesburg, FL
Travels as needed to fulfill staffing needs and support clinic operations. Stays up to date and familiar with all policies and procedures, ensuring compliance with organizational standards.…
Added 3 mins ago
Pharmacy Technician Specialist
AdventHealth
Celebration, FL
Automated Dispensing Cabinet (ADC) Specialist – Provides expert-level support for ADC systems, including cabinet maintenance, user access, formulary updates, issue resolution, and system…
Added 3 mins ago
Certified Medical Assistant Lake County
AdventHealth
Leesburg, FL · Tavares, FL
Travels as needed to fulfill staffing needs and support clinic operations. Stays up to date and familiar with all policies and procedures, ensuring compliance with organizational standards.…
Added 3 mins ago
Social Work Care Management
AdventHealth
Tavares, FL
…and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge…
Added 4 mins ago
HR - Payroll Administrator
Florida Sheriffs Youth Ranches
Live Oak, FL
…laws, regulations, and agency policies; and providing payroll support to employees and agency departments.Work is performed in accordance with established policies, procedures, and…
Added 4 mins ago
Technical Writer Sr - E3
Lockheed Martin
Riviera Beach, FL
Experience collaborating with US Navy submarine stakeholders, including maintainers, operators, and support personnel from installation, engineering, and other disciplines, with a strong…
Added 4 mins ago
FS
Unit Secretary II
Florida Sheriffs Youth Ranches
Live Oak, FL
- $15.5 USD / hour
Added 4 mins ago
Medical Records Coder III Outpatient (Remote)
BayCare Health System
FL
…diagnosis and procedure codes using ICD-10-CM and CPT-4 coding systems. You will serve as a coding subject matter expert, collaborating with clinical and operational teams to resolve…
Added 4 mins ago
Pharmacy Technician II PRN
AdventHealth
Deland, FL
Executes core pharmacy technician duties with proficiency in standard workflows, hospital systems, and pharmacy operational programs under pharmacist supervision.
Added 4 mins ago
Backend Operations Leader
Smurfit Westrock
Fernandina Beach, FL
Safety - Lead safety systems and processes that support achieving our continually improving annual goals
Added 4 mins ago
Sr Procurement Specialist, MRO
J&J Family of Companies
Jacksonville, FL
· Lead or support competitive bids, quotation analysis, negotiations, commercial evaluations, alternate-source qualification, supplier rationalization, dual sourcing, localization, and…
Added 4 mins ago
PI
Grounds Maintenance Manager
PRIDE Industries
Eglin Afb, FL
- $76,782 USD / year
…plans, directs and coordinates grounds maintenance services in support of a federal contract. Employees in this job class manage staff activities related to planning, designing, installing,…
Added 4 mins ago
Quality Improvement Specialist
Siemens Energy
Orlando, FL
…cause resolution, perform trend analysis and reporting, and support the effective management of corrective and preventive actions, non-conformances and lessons learned. Through knowledge…
Added 4 mins ago
Medical Assistant
AdventHealth
Winter Garden, FL
Travels as needed to fulfill staffing needs and support clinic operations.
Added 4 mins ago
Physical Therapist
AdventHealth
Winter Garden, FL
Basic computer skills and proficiency with Microsoft Office, Outlook, Windows, and electronic medical records (EMR) systems. [Required]
Added 4 mins ago
Occupational Therapist
AdventHealth
Winter Garden, FL
Basic computer skills and proficiency with Microsoft Office, Outlook, Windows, and electronic medical records (EMR) systems.
Added 4 mins ago
Occupational Therapy
AdventHealth
Winter Garden, FL
Basic computer skills and proficiency with Microsoft Office, Outlook, Windows, and electronic medical records (EMR) systems.
Added 4 mins ago
Radiation Therapist
AdventHealth
Palm Coast, FL
Proficiency in Electronic Health Records and record and verify systems [Required]
Added 4 mins ago
Behavioral Health RN
BayCare Health System
Lutz, FL
…services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust,…
Added 4 mins ago
Senior Nurse Manager Emergency Department Apopka
AdventHealth
Apopka, FL
Utilizes critical thinking and technology in decision-making, problem-solving, and integrating new systems to enhance patient care and outcomes.
Added 4 mins ago
Executive Director of AI Platforms and Products
AdventHealth
Altamonte Springs, FL
…engineering, DevOps, integration, deployment, operations, and…
Added 4 mins ago
Manager of AI Platforms and Products
AdventHealth
Altamonte Springs, FL
Deep working knowledge of enterprise AI, cloud, automation, low-code, data, developer, or comparable shared-platform administration and service models. [Required]

Aston Carter

Customer Account Representative

Mcminnville, OR, United States

$54,080 to $70,720 USD / year

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Job details

Pay: $54,080 to $70,720 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Customer Account RepresentativeJob DescriptionThe Customer Account Representative owns and supports a portfolio of customer accounts while building strong, long-term relationships. In this role, you process and manage purchase orders and sales orders, maintain accurate data in ERP/MRP systems, and serve as a key point of contact for order status, shipments, availability, and scheduling. You resolve complex customer issues, coordinate closely with internal teams, and proactively communicate updates to ensure a smooth and positive customer experience. This position offers a four-day work week, meaningful ownership of customer accounts, and opportunities for growth and advancement within an international organization.

Responsibilities

Own and manage assigned customer accounts, serving as the primary point of contact for all order and service-related inquiries.
Process and manage customer purchase orders and sales orders from initial entry through fulfillment.
Maintain accurate and up-to-date customer, order, and shipment information within internal ERP/MRP systems.
Monitor order activity and provide customers with timely and accurate updates on order status, shipment details, product availability, and scheduling.
Resolve complex customer issues and product-related questions by investigating root causes and providing clear, actionable solutions.
Proactively communicate with customers via email, phone, and virtual meetings to share updates, clarify requirements, and strengthen relationships.
Partner with production, operations, planning, sales, and other internal groups to obtain information, align priorities, and resolve customer needs.
Escalate and follow through on delayed orders, scheduling conflicts, and other customer concerns, ensuring issues are addressed promptly.
Assist with departmental reporting and tracking against key performance indicators (KPIs) to support continuous improvement and transparency.
Identify opportunities to improve processes and enhance the overall customer experience, and share recommendations with the team.
Manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
Coordinate internally on shipment delays, delivery dates, expedites, and customer escalations, ensuring customers receive clear and consistent communication.
Support the management of an order book, including monitoring open orders, backlogs, and changes to customer requirements.
Use Microsoft Excel and ERP/MRP tools to analyze data, create reports, and support decision-making related to customer accounts.

Essential Skills

Demonstrated experience in customer account management, customer operations, or a closely related role.
Hands-on experience with order management and order processing, including handling purchase orders (POs) and sales orders.
Strong customer-facing communication skills, with the ability to explain order details, timelines, and issues clearly and professionally.
Proven ability to resolve issues and manage escalations, ensuring customer concerns are addressed promptly and thoroughly.
Practical experience using ERP or MRP systems to enter, update, and track orders and customer information.
Proficiency in Microsoft Excel for basic data entry, tracking, and reporting.
Experience coordinating cross-functionally with production, operations, planning, sales, or similar internal teams.
Ability to prioritize tasks effectively in a fast-paced environment with multiple competing deadlines.
Strong attention to detail and follow-through, ensuring accurate order entry and consistent customer communication.

Additional Skills & Qualifications

Experience with SAP, Oracle, or comparable ERP/MRP platforms is highly preferred.
Background in manufacturing, aerospace, industrial, distribution, or supply chain customer service is strongly beneficial.
Experience managing an order book, including monitoring open orders, backlogs, and changes to customer requirements.
Proven experience handling shipment delays, delivery date changes, expedites, and customer escalations.
Intermediate Microsoft Excel skills, including experience with PivotTables and VLOOKUP, are a plus.
Prior roles such as Customer Account Representative, Customer Service Representative, Inside Sales Representative, Order Management Specialist, Customer Account Specialist, Sales Coordinator, or Customer Operations Specialist align well with this position.
Track record of owning customer accounts in a manufacturing or distribution environment and processing POs/orders through an ERP system.
Experience communicating directly with customers about deliveries, delays, and order changes, and coordinating internally with operations or production teams.

Work EnvironmentThis role is based in a professional office setting with a cubicle-style environment and a collaborative team culture. The standard schedule follows a four-day work week with 10-hour shifts, typically from approximately 6:30 a.m. to 4:305:00 p.m., including a 30-minute to 1-hour lunch break. Overtime opportunities are available on Fridays, when the office is closed, through work-from-home arrangements. You work closely with a dedicated customer service team, benefiting from a warm, supportive environment and a strong sense of teamwork. The organization has an international presence, offering long-term stability and opportunities for internal transfers and career advancement. Dress expectations align with a typical professional office environment. Job Type & LocationThis is a Permanent position based out of Mcminnville, OR. Pay and BenefitsThe pay range for this position is $54080.00 - $70720.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Comprehensive health coverage, including medical, dental, and vision Retirement savings plans with company participation Paid time off and paid holidays Parental leave and familyfriendly benefits Flexible work arrangements aligned to role and customer needs Professional development and training within a global aerospace organization Job Type & LocationThis is a Permanent position based out of Mcminnville, OR. Application DeadlineThis position is anticipated to close on Nov 19, 2026. Workplace TypeThis is a fully onsite position in Mcminnville,OR.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Sales
ERP
MRP
Scheduling
Customer experience
Communicate with customers
Reporting
Process improvement
Improve business processes
Attention to detail
Communication skills
Microsoft Excel
Decision making
Data entry
Prioritization
SAP
Oracle
Supply chain management
Customer service
Teamwork

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