Jobs in the United States

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Project Site Specialist - Power Generation
INNIO
GA
- $95,000 to $143,280 USD / year
Perform other related duties as assigned to assist with successful operations and business continuity.
Added just now
I
Project Site Specialist - Power Generation
INNIO
TX
- $95,000 to $143,280 USD / year
Perform other related duties as assigned to assist with successful operations and business continuity.
Added 1 min ago
Director, Financial Operations
Bellevue University
Bellevue, NE
Position Summary: The Director, Financial Operations leads the University's day-to-day financial operations and provides oversight of accounting, budgeting, and financial reporting.…
Added 2 mins ago
MI
Sr BI Developer Analyst IT
Medline Industries, LP
Northbrook, IL
- $101,000 to $152,000 USD / year
We are looking for a hands-on senior BI Developer/Analyst to join our business intelligence team. This role will be responsible for developing and maintaining business intelligence, data…
Added 2 mins ago
Revenue Operations Specialist
Courser
Greenville, SC
The Revenue Operations Specialist supports and optimizes the processes, systems, and data that drive revenue growth across an organization. Working closely with sales, marketing, finance,…
Added 3 mins ago
Lead AI Cybersecurity Champion
Sherwin-Williams
Cleveland, OH
…criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business…
Added 3 mins ago
Business Development Manager - (Hybrid - Irving, TX)
LNRS Data Services Inc. Company
Irving, TX
…help prospective clients understand how Cirium can improve operations, enable transactions, enhance traveler experiences, and support business…
Added 3 mins ago
Program and Operations Manager, Ethical and Applied AI Hub
Fordham University
NY
Reporting to the Executive Director, Ethical and Applied AI Hub, the Program and Operations Manager serves as the operational backbone of the Ethical and Applied AI Hub.
Added 4 mins ago
Territory Sales Representative - New England
Life is Good
Remote, United States
You partner with sales operations, merchandising, marketing, and customer care to support account needs and deliver an excellent wholesale experience.
Added 4 mins ago
SDEII Specialist GenAI Tooling, Specialist Technology Team (STT), AWS WWSO SA Field Initiatives
Amazon Web Services, Inc.
Jersey City, NJ · Austin, TX · Bellevue, WA · New York, NY · Houston, TX
Added 5 mins ago
Transformation Center Infrastructure Engineer
CDW Government, LLC
Remote, United States
Collaborate closely with Technology and Operations Team peers to design, implement, and support integrated solutions.
Added 6 mins ago
AI Adoption and Implementation Lead
Alto-Shaam
Menomonee Falls, WI
Lead structured working sessions with cross-functional leaders (Finance, Operations, Engineering, Sales, HR, Customer Service) to identify process inefficiencies and high-impact AI…
Added 6 mins ago
K
FinTech Systems Architect / AI Lead
Kforce
Fort Lauderdale, FL
- $157,000 USD / year
Identify AI opportunities across financial operations, forecasting, and reporting
Added 7 mins ago
PG
Director, Operations
Publicis Groupe Holdings B.V
New York, NY
- $121,315 to $194,220 USD / year
…strategy, media, commerce, analytics, data, technology, and operations while contributing to a first-of-its-kind global model…
Added 8 mins ago
PG
Account Director (Client Studio Email & Newsletter Development)
Publicis Groupe Holdings B.V
Boston, MA · New York, NY
- $97,375 to $149,296 USD / year
Partner with Creative, Production, Project Management/Operations, Tech, QA to deliver work.
Added 8 mins ago
PG
Director, Media Planning
Publicis Groupe Holdings B.V
New York, NY
- $121,315 to $194,220 USD / year
Work with analytics and research teams to identify/apply learnings and the investment and operations teams to ensure flawless implementation
Added 8 mins ago
Revenue Operations Specialist
Courser Employment Services, LLC dba Courser
Remote, United States
The Revenue Operations Specialist supports and optimizes the processes, systems, and data that drive revenue growth across an organization. Working closely with sales, marketing, finance,…
Added 8 mins ago
Senior Creative Director, Cencora University
AmerisourceBergen Services Corporation
Remote, United States
…including Cencora's Leadership Academy, Cencora University Operations, and Talent, Skills and Career, and with business leaders, HR business partners, and business L&D teams across the…
Added 8 mins ago
Senior Manager, LXD Creative Assets
AmerisourceBergen Services Corporation
Remote, United States
Develop reusable templates, design patterns, and content standards (including xAPI and accessibility requirements) with the studio and Learning Operations.
Added 8 mins ago
Senior Director, Head of Medical Communications & Scientific Exchange, Neuroscience
Actelion Pharmaceuticals US Inc. Legal Entity
Titusville, NJ
· Build scalable content operations that support reuse of approved assets, structured content, metadata, version control and effective retrieval across approved systems.
Added 8 mins ago
Medical Director, Spine
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Raynham, MA · West Chester, PA · Palm Beach Gardens, FL · Warsaw, IN
Added 8 mins ago
Associate Director, Publications & Evidence Strategy – Neuroscience
Janssen Scientific Affairs, LLC Legal Entity
Titusville, NJ
Added 8 mins ago
Regional Sales Director (Central Tennessee/Southern KY) - Johnson & Johnson MedTech, Circulatory Restoration (Shockwave IVL)
SHOCKWAVE MEDICAL INC. Legal Entity
Nashville, TN · Chattanooga, TN · Bowling Green, KY
Added 8 mins ago
Medical Science Liaison, Oncology GU - Tennessee & Arkansas
Janssen Scientific Affairs, LLC Legal Entity
Nashville, TN · AR
…partners, R&D, U.S. and Global Medical Affairs teams, Clinical Operations, and appropriate, role‑defined interactions with Sales and…
Added 10 mins ago
Senior Manager, Inbound Enablement (NJ or Phoenix, AZ)
The RealReal, Inc.
Secaucus 35, NJ · Phoenix, AZ
The RealReal (TRR) is seeking an experienced Enablement leader to support our evolving Operations organization. This role will drive process standardization and training through strong…

Aston Carter

Customer Account Representative

Mcminnville, OR, United States

$54,080 to $70,720 USD / year

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Job details

Pay: $54,080 to $70,720 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Customer Account RepresentativeJob DescriptionThe Customer Account Representative owns and supports a portfolio of customer accounts while building strong, long-term relationships. In this role, you process and manage purchase orders and sales orders, maintain accurate data in ERP/MRP systems, and serve as a key point of contact for order status, shipments, availability, and scheduling. You resolve complex customer issues, coordinate closely with internal teams, and proactively communicate updates to ensure a smooth and positive customer experience. This position offers a four-day work week, meaningful ownership of customer accounts, and opportunities for growth and advancement within an international organization.

Responsibilities

Own and manage assigned customer accounts, serving as the primary point of contact for all order and service-related inquiries.
Process and manage customer purchase orders and sales orders from initial entry through fulfillment.
Maintain accurate and up-to-date customer, order, and shipment information within internal ERP/MRP systems.
Monitor order activity and provide customers with timely and accurate updates on order status, shipment details, product availability, and scheduling.
Resolve complex customer issues and product-related questions by investigating root causes and providing clear, actionable solutions.
Proactively communicate with customers via email, phone, and virtual meetings to share updates, clarify requirements, and strengthen relationships.
Partner with production, operations, planning, sales, and other internal groups to obtain information, align priorities, and resolve customer needs.
Escalate and follow through on delayed orders, scheduling conflicts, and other customer concerns, ensuring issues are addressed promptly.
Assist with departmental reporting and tracking against key performance indicators (KPIs) to support continuous improvement and transparency.
Identify opportunities to improve processes and enhance the overall customer experience, and share recommendations with the team.
Manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
Coordinate internally on shipment delays, delivery dates, expedites, and customer escalations, ensuring customers receive clear and consistent communication.
Support the management of an order book, including monitoring open orders, backlogs, and changes to customer requirements.
Use Microsoft Excel and ERP/MRP tools to analyze data, create reports, and support decision-making related to customer accounts.

Essential Skills

Demonstrated experience in customer account management, customer operations, or a closely related role.
Hands-on experience with order management and order processing, including handling purchase orders (POs) and sales orders.
Strong customer-facing communication skills, with the ability to explain order details, timelines, and issues clearly and professionally.
Proven ability to resolve issues and manage escalations, ensuring customer concerns are addressed promptly and thoroughly.
Practical experience using ERP or MRP systems to enter, update, and track orders and customer information.
Proficiency in Microsoft Excel for basic data entry, tracking, and reporting.
Experience coordinating cross-functionally with production, operations, planning, sales, or similar internal teams.
Ability to prioritize tasks effectively in a fast-paced environment with multiple competing deadlines.
Strong attention to detail and follow-through, ensuring accurate order entry and consistent customer communication.

Additional Skills & Qualifications

Experience with SAP, Oracle, or comparable ERP/MRP platforms is highly preferred.
Background in manufacturing, aerospace, industrial, distribution, or supply chain customer service is strongly beneficial.
Experience managing an order book, including monitoring open orders, backlogs, and changes to customer requirements.
Proven experience handling shipment delays, delivery date changes, expedites, and customer escalations.
Intermediate Microsoft Excel skills, including experience with PivotTables and VLOOKUP, are a plus.
Prior roles such as Customer Account Representative, Customer Service Representative, Inside Sales Representative, Order Management Specialist, Customer Account Specialist, Sales Coordinator, or Customer Operations Specialist align well with this position.
Track record of owning customer accounts in a manufacturing or distribution environment and processing POs/orders through an ERP system.
Experience communicating directly with customers about deliveries, delays, and order changes, and coordinating internally with operations or production teams.

Work EnvironmentThis role is based in a professional office setting with a cubicle-style environment and a collaborative team culture. The standard schedule follows a four-day work week with 10-hour shifts, typically from approximately 6:30 a.m. to 4:305:00 p.m., including a 30-minute to 1-hour lunch break. Overtime opportunities are available on Fridays, when the office is closed, through work-from-home arrangements. You work closely with a dedicated customer service team, benefiting from a warm, supportive environment and a strong sense of teamwork. The organization has an international presence, offering long-term stability and opportunities for internal transfers and career advancement. Dress expectations align with a typical professional office environment. Job Type & LocationThis is a Permanent position based out of Mcminnville, OR. Pay and BenefitsThe pay range for this position is $54080.00 - $70720.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Comprehensive health coverage, including medical, dental, and vision Retirement savings plans with company participation Paid time off and paid holidays Parental leave and familyfriendly benefits Flexible work arrangements aligned to role and customer needs Professional development and training within a global aerospace organization Job Type & LocationThis is a Permanent position based out of Mcminnville, OR. Application DeadlineThis position is anticipated to close on Nov 19, 2026. Workplace TypeThis is a fully onsite position in Mcminnville,OR.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Sales
ERP
MRP
Scheduling
Customer experience
Communicate with customers
Reporting
Process improvement
Improve business processes
Attention to detail
Communication skills
Microsoft Excel
Decision making
Data entry
Prioritization
SAP
Oracle
Supply chain management
Customer service
Teamwork

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