Concierge - Level 2

Job Title: Concierge - Level 2Job DescriptionWe are seeking a dedicated Concierge to join our team and serve as the first point of contact for all individuals entering our facility. The role requires delivering exceptional customer service and administrative support while maintaining a welcoming atmosphere. This position is in-person and covers a temporary assignment with the possibility of extension.

Responsibilities

• Greet all visitors with a friendly and welcoming demeanor.
• Record and log service requests, track their statuses, and provide administrative aid to management as needed.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor, responding to requests promptly.
• Deliver world-class customer service to all individuals in the facility and encourage referrals.
• Build and maintain a database of local business recommendations, including preferred transportation, dining, and entertainment options.
• Follow property-specific security and emergency procedures and notify appropriate parties to ensure safety.
• Acknowledge and address inquiries or complaints from clients, co-workers, and supervisors professionally.
• Resolve complex problems and identify appropriate approaches to accomplish team objectives.
• Lead by example and guide the team in applying knowledge of practices and procedures while building consensus.

Essential Skills

• High School Diploma or GED with 4 years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• In-depth understanding of processes, procedures, systems, and concepts within own job function.
• Ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Excellent organizational skills with a master-level inquisitive mindset.

Additional Skills & Qualifications

• Customer service experience.
• Data entry and receptionist customer service skills.

Work EnvironmentThis is an in-person role with working hours from 7:30 AM to 3:30 PM, Monday through Friday. The work location is at Raritan, 1003 Route 202. The role involves a structured environment with a focus on delivering exceptional service and maintaining security protocols. Job Type & LocationThis is a Contract position based out of Raritan, NJ. Pay and BenefitsThe pay range for this position is $10.00 - $10.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Raritan, NJ. Application DeadlineThis position is anticipated to close on Nov 4, 2026. Workplace TypeThis is a fully onsite position in Raritan,NJ.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.