Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
A
Sr. Manager Operations
Astronics
Irvine, CA
- $145,000 to $160,000 USD / year
Must possess the ability to resolve complex operational and production problems
Added 1 min ago
Sr. Application Developer
E Federal Reserve Bank of Richmond
San Francisco, CA · Richmond, VA
Lead root-cause analysis for complex defects and production issues, coordinating timely resolution with engineering, cloud, security, and operations teams.
Added 1 min ago
Manager, Power Electronics Test & Validation
Lucid Motors
Newark, CA
…off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based…
Added 1 min ago
Driskill Hotel Director of Food & Beverage
MML Hospitality
Austin, TX
We are seeking a Director of Food & Beverage to lead MML's restaurant and bar operations at The Driskill. This senior leadership role has primary oversight of the Driskill Grill and…
Added 1 min ago
AN
Chief of Programs and Performance
Abilities Network Inc
Towson, MD
- $120,000 to $130,000 USD / year
· At least 10 years of progressively responsible human services or nonprofit program leadership experience, including significant supervisory responsibility
Added 1 min ago
Sr Total Reward Analyst
Baylor Genetics
Houston, TX
…across compensation, benefits, analytics, and Total Rewards program execution. This role ensures continuity, compliance, and scalable delivery of BG’s Total Rewards strategy while enabling…
Added 1 min ago
MC
Community Health Nurse - N/NE Regional - LD
Multnomah County
Portland, OR
- $50.41 to $64.8 USD / hour
…community. This is an exciting opportunity to manage day-to-day operations, inspire a diverse team of professionals, and ensure financial sustainability in alignment with our strategic…
Added 1 min ago
RF
Branch Operations Intern
Republic Finance, LLC
Attalla, AL
- $15 USD / hour
Must have the ability to work a minimum of 18-20 hours per week
Added 2 mins ago
Compliance Manager- RJ Bank
Raymond James & Associates, Inc.
Saint Petersburg, FL
· Assists in execution of the Bank Segment training program.
Added 2 mins ago
Community Health Program Leader
The Sparc Network
Bangor, ME
In this role, you must have:
Added 2 mins ago
Sr. Director, Talent Acquisition, HRIS & Operations
Hebrew SeniorLife, Inc.
Dedham, MA
The Senior Director of HR Operations & Talent Acquisition will serve as a key leadership figure overseeing the critical infrastructure of our workforce strategy. This role directly owns…
Added 2 mins ago
Beauty Account Coordinator - Clinique
Macy's
Costa Mesa, CA
Support Store Leadership in hiring and recruiting Beauty team members at the assigned brand.
Added 2 mins ago
Regional Property Manager
Odin Management LLC
Detroit, MI
…a positive, professional image of the organization and our Operations team. Our exciting, fast-paced environment encourages teamwork and collaboration at all levels of the organization,…
Added 2 mins ago
Regional Property Manager
Odin Management LLC
Cleveland, OH
…a positive, professional image of the organization and our Operations team. Our exciting, fast-paced environment encourages teamwork and collaboration at all levels of the organization,…
Added 2 mins ago
Regional Sales Manager - Midwest
PH Pleasant Holidays LLC
Remote, United States
Share market intelligence. Monitor competitor activity, advisor sentiment, and premium and luxury travel trends; provide actionable insights and partner feedback to leadership.
Added 3 mins ago
Solution Advisor Associate - SAP Academy for Customer Success - USA (Tempe)
SAP
Tempe, AZ
**The role requires candidates to be onsite at an SAP office or customer location (3) days per week, in alignment with our Pledge-to-Flex policy
Added 3 mins ago
Solution Advisor Associate - SAP Academy for Customer Success - USA (San Ramon)
SAP
San Ramon, CA
**The role requires candidates to be onsite at an SAP office or customer location (3) days per week, in alignment with our Pledge-to-Flex policy
Added 3 mins ago
Process Design Consultant I
Bank of America, National Association
United States
…work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is…
Added 3 mins ago
Sr. Director, International Markets
Axogen
Tampa, FL
…and Reimbursement, Regulatory, Quality, Legal, Finance, and Operations, this leader will serve as the voice of international markets and establish the operating discipline required to…
Added 3 mins ago
Projects Engineer
Emerson
Austin, TX
Ability to work on-site five days per week in manufacturing and office environments
Added 3 mins ago
Life Sciences Marketing Intern
Emerson
Round Rock, TX
Demonstrated leadership skills such as serving in a leadership role in a student organization
Added 3 mins ago
NH
Casual Part Time Customer Service (Northchase Library)
New Hanover County
Wilmington, NC
- $17.46 to $29.69 USD / hour
- Part-time
Added 3 mins ago
NH
Echo Farms Program Coordinator
New Hanover County
Wilmington, NC
- $22.29 to $37.89 USD / hour
Valid North Carolina Driver’s License required by the first date of employment with a good driving record
Added 3 mins ago
Secondary Process Foundry Technician
Blast Cleaning Technologies
West Allis, WI
Continuous Education: Venture in your future with our tuition reimbursement program and our variety of investments in your continued learning.
Added 3 mins ago
Applications Admin
Blast Cleaning Technologies
West Allis, WI
Continuous Education: Venture in your future with our tuition reimbursement program and our variety of investments in your continued learning.

Aston Carter

Collections

Rockville, MD, United States

$20 to $30 USD / hour

Apply on careers.astoncarter.com About employer

Applications open in a new tab.

Job details

Pay: $20 to $30 USD / hour
Experience: 2-3+ years of customer service experience with experience handling escalations
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Description

Manage an assigned territory and portfolio of franchisee accounts, with responsibility for day-to-day collection activities and follow-up.
Monitor accounts receivable balances, aging, payment activity, and delinquency to identify accounts requiring collection action.
Contact franchisees regarding past-due balances and establish clear expectations for payment.
Work with franchisees to understand circumstances contributing to delinquency and identify appropriate paths toward resolution.
Execute collection strategies in accordance with established policies, procedures, and direction from Financial Account Management leadership.
Facilitate payment arrangements within established guidelines and escalate requests requiring additional approval.
Research and help resolve billing questions, disputes, and account discrepancies in partnership with appropriate internal teams.
Maintain accurate and timely documentation of collection activities, franchisee commitments, disputes, and account status.
Prioritize collection activities based on account aging, balances, risk, and established business priorities.
Identify franchisee accounts requiring escalation based on delinquency, broken payment commitments, financial risk, or other established criteria.
Gather relevant account information and prepare recommendations for next steps, including payment arrangements, defaults, reservation suspensions, settlements, or other collection actions.
Support the development of termination recommendations when collection efforts and other remedies have been unsuccessful.
Escalate complex, high-risk, or sensitive franchisee situations to Analysts or Financial Account Management leadership for guidance and decision-making.
Execute approved collection and enforcement actions and ensure appropriate follow-up is completed.
Partner with Legal and Financial Account Management leadership to provide documentation and account information needed to support default, suspension, or termination processes.
Develop an understanding of franchise agreements, company policies, and contractual remedies applicable to delinquent accounts.
Communicate clearly and professionally with franchisees regarding outstanding balances, payment commitments, and collection requirements.
Navigate difficult financial conversations with professionalism and seek guidance on particularly complex or sensitive situations.
Balance effective collections practices with appropriate consideration for the broader franchise relationship.
Provide franchisees with accurate information regarding account balances, payment obligations, and collection processes.
Develop effective working relationships with Franchise Sales, Franchise Operations, Legal, Finance, and other internal stakeholders.
Communicate account status, collection activity, and significant franchisee issues to appropriate business partners.
Seek input from internal stakeholders when operational, contractual, or relationship considerations may affect the collection strategy.
Coordinate with business partners to support agreed-upon collection actions and account resolutions.
Develop an understanding of how collection decisions may affect broader franchise relationships and company objectives.
Escalate situations involving competing business priorities to Analysts or Financial Account Management leadership as appropriate.
Monitor assigned portfolio performance and identify changes in aging, delinquency, and payment behavior.
Prepare regular account updates and provide accurate information for portfolio reporting and forecasting.
Identify recurring account issues and communicate potential trends to Financial Account Management leadership.
Participate in process improvement initiatives and contribute ideas for improving collection effectiveness and the franchisee experience.
Develop knowledge of collections best practices, company policies, franchise agreements, and the broader franchise business model.

Essential Skills

2-3+ years of customer service experience with experience handling escalations
Preferred to have Collections experience collecting overdue payments
Proficiency in customer service and outbound calls.
Experience with accounts receivable processes.
Familiarity with Microsoft Office Suite.
CRM experience, preferably with Oracle Fusion.
Ability to conduct professional and sometimes difficult conversations regarding financial obligations.

Work EnvironmentThe role is temporary, with a potential duration of about 2 months, starting 12/28/26, possibly longer depending on business needs. Working hours are from 9 AM to 5 PM. The position is based onsite at the Pike & Rose office on the 7th floor. The team consists of four people, and you will sit near the real estate team. The role offers potential for future permanent positions if performance during the contract is exceptional. Job Type & LocationThis is a Contract position based out of Rockville, MD. Pay and BenefitsThe pay range for this position is $20.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Rockville, MD. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully onsite position in Rockville,MD.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply on careers.astoncarter.com About employer

More about this job

Skills

Accounts receivable
Research
Documentation
Decision making
Provide documentation
Sales
Reporting
Forecasting
Process improvement
Business model
Customer service
Microsoft Office
Oracle

Report this job

Work requirements

Jobs in the United States