Jobs in the United States

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Added just now
Employee Training & Development Management
University of Utah
Salt Lake City, UT
…This role combines people leadership with hands-on multimedia development expertise. This position reports to the Associate Director of Training and Development within Financial Services…
Added just now
CH
Operations Manager
CVS Health
Grand Rapids, MI
- $19 to $29 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added just now
CH
Operations Manager
CVS Health
Racine, WI
- $19 to $29 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added just now
Front Office Assistant - Radiology / Zephyrhills
Florida Medical Clinic
ZEPHYRHILLS, FL
The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling,…
Added just now
AA
Client Services Representative
Alliance Animal Health
Orchard Park, NY
- $18 to $21 USD / hour
…scheduling, communication, administrative tasks, and front desk…
Added 1 min ago
Intermediate Quality Engineer
Abbott Point of Care, Inc.
NJ
Career development with an international company where you can grow the career you dream of.
Added 1 min ago
Manager, EHS
Exact Sciences Corp
United States
The Environment, Health, and Safety (EHS) Manager will lead the development, implementation, and execution of all safety and environmental initiatives across designated sites. This role…
Added 1 min ago
Supervisor Lab Service Engineering
Exact Sciences Labs, LLC
United States
…laboratory equipment. This position focuses on guiding daily operations, fostering team development, and ensuring that equipment service activities align with the needs of the laboratory.…
Added 1 min ago
WW
Sr. Financial Analyst
World Wide Technology Holding, LLC
Remote, United States
- $84,000 to $105,000 USD / year
Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
Added 1 min ago
MR
HVAC Technician
Marriott Resorts Hospitality Corporation
United States
- $23.35 USD / hour
Displays above-average engineering operations skills and strong general mechanical ability.
Added 1 min ago
SV
(South Mountain) Food Service Worker - Part-Time (November Start)
Sun Valley Academy
Phoenix, AZ
- From $17 USD / hour
- Part-time
…educating the whole child by focusing on academics, leadership development, community involvement, extracurricular activities, and creating a nurturing environment. As a Leader in Me…
Added 1 min ago
Senior Embedded Software Engineer (clearance required)
Prologic Inc
Tampa, FL
…the preparation and execution of intricate, mission-critical operations. We focus on enhancing situational awareness, tactical command and control, and seamless video data exchange…
Added 1 min ago
SO
PHYSICIAN - 82735
State of Tennessee
TN
- $156,240 to $213,336 USD / year
…advanced practice nurses, and supporting county and regional operations, this position directly advances TDH's strategic priorities of Access, Prevention, Equity, and Workforce…
Added 1 min ago
Power Platform Developer
Accenture Federal Services
Washington, DC · Arlington, VA
Design, develop, and maintain Power Apps (Canvas and Model-Driven) to support business processes and program operations.
Added 1 min ago
II
EHS&S Manager
Ingredion Incorporated (NA-US)
South Sioux City, NE
- $102,100 to $136,166.67 USD / year
…mitigates risk, and ensures compliance across all aspects of plant…
Added 1 min ago
Secretary - Business Services
Educational Service District 112
Vancouver, WA
Under the direction of the Business Operations and Reporting Coordinator, the Business Services Secretary is responsible for supporting multiple Business Services functions including…
Added 1 min ago
LL
Phlebotomist
LCH Lab. Corp. of America Holdings
MA
- $21 to $27 USD / hour
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 1 min ago
DD
Phlebotomist
DNW DynaCare Northwest Inc.
Seattle, WA
- $21.87 to $32.28 USD / hour
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 1 min ago
Restaurant Operations Manager
Dave & Buster's Management Corporation, Inc.
Cary 2, NC
THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and…
Added 1 min ago
Restaurant Manager
Dave & Buster's Management Corporation, Inc.
Honolulu, HI
THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and…
Added 1 min ago
Medical Assistant
Dedicated Missouri Holding, LLC
United States
Medical Assistant Certification required
Added 1 min ago
Reliability Services Manager
Novaspect, Inc.
Schaumburg, IL · Minooka, IL · Mosinee, WI · Marshalltown, IA · Des Moines, IA · Chanhassen, MN · Woodbury, MN · Mandan, ND
Build a strong leadership pipeline through regular one-on-ones, performance feedback, career development, succession planning, and deliberate technical and leadership development
Added 1 min ago
Content Lead
QuintEvents
Charlotte, NC
This is a full-time, on-site position based in Charlotte, North Carolina, five days per week
Added 2 mins ago
Performance Improvement Manager
CRH
West Hartford, CT
…and paving and construction services in North America. Our operations span North America with 24,100 employees at close to 1,300 locations in 44 US States and 6 Canadian…
Added 2 mins ago
ADMINISTRATIVE ASSISTANT I - 48000003
State of Florida
TALLAHASSEE, FL
Performs office work directly related to the property section and general business operations which are complex in nature and are not limited to the following; reviewing and/or preparing…

Aston Carter

Collections

Rockville, MD, United States

$20 to $30 USD / hour

Apply on careers.astoncarter.com About employer

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Job details

Pay: $20 to $30 USD / hour
Experience: 2-3+ years of customer service experience with experience handling escalations
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Description

Manage an assigned territory and portfolio of franchisee accounts, with responsibility for day-to-day collection activities and follow-up.
Monitor accounts receivable balances, aging, payment activity, and delinquency to identify accounts requiring collection action.
Contact franchisees regarding past-due balances and establish clear expectations for payment.
Work with franchisees to understand circumstances contributing to delinquency and identify appropriate paths toward resolution.
Execute collection strategies in accordance with established policies, procedures, and direction from Financial Account Management leadership.
Facilitate payment arrangements within established guidelines and escalate requests requiring additional approval.
Research and help resolve billing questions, disputes, and account discrepancies in partnership with appropriate internal teams.
Maintain accurate and timely documentation of collection activities, franchisee commitments, disputes, and account status.
Prioritize collection activities based on account aging, balances, risk, and established business priorities.
Identify franchisee accounts requiring escalation based on delinquency, broken payment commitments, financial risk, or other established criteria.
Gather relevant account information and prepare recommendations for next steps, including payment arrangements, defaults, reservation suspensions, settlements, or other collection actions.
Support the development of termination recommendations when collection efforts and other remedies have been unsuccessful.
Escalate complex, high-risk, or sensitive franchisee situations to Analysts or Financial Account Management leadership for guidance and decision-making.
Execute approved collection and enforcement actions and ensure appropriate follow-up is completed.
Partner with Legal and Financial Account Management leadership to provide documentation and account information needed to support default, suspension, or termination processes.
Develop an understanding of franchise agreements, company policies, and contractual remedies applicable to delinquent accounts.
Communicate clearly and professionally with franchisees regarding outstanding balances, payment commitments, and collection requirements.
Navigate difficult financial conversations with professionalism and seek guidance on particularly complex or sensitive situations.
Balance effective collections practices with appropriate consideration for the broader franchise relationship.
Provide franchisees with accurate information regarding account balances, payment obligations, and collection processes.
Develop effective working relationships with Franchise Sales, Franchise Operations, Legal, Finance, and other internal stakeholders.
Communicate account status, collection activity, and significant franchisee issues to appropriate business partners.
Seek input from internal stakeholders when operational, contractual, or relationship considerations may affect the collection strategy.
Coordinate with business partners to support agreed-upon collection actions and account resolutions.
Develop an understanding of how collection decisions may affect broader franchise relationships and company objectives.
Escalate situations involving competing business priorities to Analysts or Financial Account Management leadership as appropriate.
Monitor assigned portfolio performance and identify changes in aging, delinquency, and payment behavior.
Prepare regular account updates and provide accurate information for portfolio reporting and forecasting.
Identify recurring account issues and communicate potential trends to Financial Account Management leadership.
Participate in process improvement initiatives and contribute ideas for improving collection effectiveness and the franchisee experience.
Develop knowledge of collections best practices, company policies, franchise agreements, and the broader franchise business model.

Essential Skills

2-3+ years of customer service experience with experience handling escalations
Preferred to have Collections experience collecting overdue payments
Proficiency in customer service and outbound calls.
Experience with accounts receivable processes.
Familiarity with Microsoft Office Suite.
CRM experience, preferably with Oracle Fusion.
Ability to conduct professional and sometimes difficult conversations regarding financial obligations.

Work EnvironmentThe role is temporary, with a potential duration of about 2 months, starting 12/28/26, possibly longer depending on business needs. Working hours are from 9 AM to 5 PM. The position is based onsite at the Pike & Rose office on the 7th floor. The team consists of four people, and you will sit near the real estate team. The role offers potential for future permanent positions if performance during the contract is exceptional. Job Type & LocationThis is a Contract position based out of Rockville, MD. Pay and BenefitsThe pay range for this position is $20.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Rockville, MD. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully onsite position in Rockville,MD.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply on careers.astoncarter.com About employer

More about this job

Skills

Accounts receivable
Research
Documentation
Decision making
Provide documentation
Sales
Reporting
Forecasting
Process improvement
Business model
Customer service
Microsoft Office
Oracle

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Work requirements

Jobs in the United States