Client Service Coordinator - Level 2

Job Title: Client Service Coordinator (General) - Level 2Job DescriptionThe Client Service Coordinator (General) - Level 2 provides end-to-end support for brokerage transactions in a fast-paced, fully onsite environment in Irvine, CA. This role manages client transactions from initiation through completion, prepares and processes contracts and documentation, and delivers high-quality administrative and client service support to a small team of brokers. The position is a 56 month assignment covering a maternity leave, with potential for extension. It requires a self-sufficient professional who can quickly step in, work with minimal training, and operate independently while maintaining polished, client-facing communication and accurate transaction records.Responsibilities

• Manage client transactions from start to finish, ensuring all steps are completed accurately and on time.
• Prepare, review, and process contracts and transaction documentation in a timely and organized manner.
• Provide comprehensive administrative support for brokerage transactions, including documentation, scheduling, and follow-up.
• Process vouchers and commission payments in accordance with established procedures.
• Track transaction data and generate reports to support brokers and leadership.
• Maintain accurate and up-to-date records and documentation for all transactions.
• Communicate professionally with clients, brokers, and other stakeholders to provide updates and resolve questions.
• Support brokers with day-to-day administrative and operational tasks as needed.
• Monitor transaction deadlines and milestones to ensure timely completion and compliance.
• Handle data entry and record-keeping related to transactions, commissions, and client information.
• Collaborate with a team of brokers who have different working styles, adapting communication and support accordingly.
• Work independently to obtain necessary information, solve issues, and keep transactions moving forward with minimal supervision.
• Utilize Microsoft Office, including PowerPoint and Excel, and data tracking tools to support reporting and client deliverables.
• Prioritize and manage multiple tasks and transactions simultaneously in a fast-paced environment.
• Serve as a trusted resource and partner to the brokerage team by demonstrating reliability, responsiveness, and strong follow-through.

Essential Skills

• Proven ability to work independently as a self-starter with minimal training and supervision.
• Strong administrative and organizational skills, with the ability to manage detailed documentation and multiple tasks.
• Excellent written and verbal communication skills for clear, professional client and stakeholder interactions.
• Experience supporting transactions, contracts, or client services functions in a professional setting.
• High level of attention to detail with strong follow-through to ensure tasks are completed accurately and on time.
• Client-facing experience, demonstrating a polished and professional demeanor.
• Ability to manage multiple priorities simultaneously and handle competing deadlines.
• Comfort working in a fast-paced environment with limited handholding.
• 24 years of relevant experience in administrative support, client services, transaction coordination, contract management, or brokerage support.
• Proficiency with Microsoft Office Suite, including strong PowerPoint skills for presentations.
• Strong Excel proficiency for data tracking, reporting, and analysis.
• Experience using data tracking and reporting tools.
• Ability to quickly learn and navigate team-specific systems and programs.
• High School Diploma plus 24 years of relevant experience.

Additional Skills & Qualifications

• California Real Estate Salesperson License is highly preferred and considered a strong asset.
• Experience in real estate, particularly in a brokerage support environment.
• Brokerage support experience, especially working with brokers or transaction-based teams.
• Transaction coordination experience, including managing timelines and documentation.
• Experience processing commission payments and handling related records.
• Experience tracking and maintaining transaction data for reporting and analysis.
• Bachelors Degree in any field is preferred.
• Strong customer service mindset with a focus on client satisfaction.
• Proactive and self-motivated approach to work, with the ability to anticipate needs.
• Adaptability to different working styles and personalities within the team.
• Ability to manage competing priorities while maintaining accuracy and professionalism.
• Professional, polished demeanor suitable for frequent client-facing interactions.

Work EnvironmentThis position is fully onsite in Irvine, CA, working in a fast-paced brokerage support environment. The assignment is expected to last 56 months as a maternity leave backfill, with potential for extension, though it is not intended for direct conversion. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, for approximately 40 hours per week, with some flexibility required based on business needs. Team members travel frequently and are often out of the office, so the role requires a high degree of independence, self-management, and comfort operating autonomously with minimal supervision. The environment emphasizes professionalism, accuracy, and responsiveness, with the expectation that the coordinator can hit the ground running and contribute quickly. A standard check is required. The culture values adaptability, clear communication, and the ability to support different personalities and work styles while maintaining a professional and polished presence. Job Type & LocationThis is a Contract position based out of Irvine, CA. Pay and BenefitsThe pay range for this position is $35.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Irvine, CA. Application DeadlineThis position is anticipated to close on Nov 12, 2026. Workplace TypeThis is a fully onsite position in Irvine,CA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.