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PI
Sr Manager, Performance Analytics & Insights, Oncology
Pfizer Inc
NY · IL · PA
- $124,400 to $207,400 USD / year
…into clear, actionable narratives for brand teams and senior…
Added just now
PI
Vice President, Vaccines Sales
Pfizer Inc
PA
- $300,100 to $500,100 USD / year
…direct oversight of four Regional Business Directors (RBDs), an Operations Team Lead, and an Enablement Lead, and partners with the Vaccines Accounts, Retail Pharmacy, and U.S. Marketing…
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Head of Media Strategy & Business Operations
HP
Palo Alto, CA · Vancouver, WA
- $166,050 to $265,700 USD / year
The Head of Media Strategy & Business Operations is a key leadership role responsible for driving strategic alignment, business operations, organizational effectiveness, and partnership…
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Youth Development Professional
BOYS & GIRLS CLUBS OF TAMPA BAY INC
Pinellas Park, FL
…through academic success, health & well-being, life skill & leadership, and workforce readiness. The YDP will serve as a role model to our Club members while helping young people build the…
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WC
General Manager - Maynard School Nutrition
Whitsons Culinary Group
Maynard, MA
- $1,575 to $1,800 USD / week
Operational Leadership: Directs all daily operations including production, procurement, inventory, and quality control with a disciplined focus on efficiency, consistency, and brand…
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Accounts Receivables Manager- Corporate Office
Twin Pines
NY
Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.
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MM
Director Veterinary Quality -New York and Pennsylvania
Medical Management International, Inc.
Banfield Orchard Park, NY · Banfield Webster, NY · Banfield Clifton Park, NY · Banfield Lancaster, PA · Banfield Mechanicsburg, PA · Banfield Henrietta, NY · Banfield Amherst, NY
- $139,128 to $208,692 USD / year
Work with Field Directors & Hospital Leaders to ensure hospital operations meet all local, state and federal regulations.
Added 1 min ago
MH
Onsite Assistant Property Manager
Mutual Housing Management
Sacramento, CA
- $21 to $23 USD / hour
The Assistant Property Manager works side-by-side with the Property Manager to oversee the day-to-day operations of the property, including resident satisfaction, waitlist management,…
Added 1 min ago
Subcontract Program Manager
Parsons Government Services Inc.
AR
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering…
Added 1 min ago
Senior M&S Software Analyst
Parsons Government Services Inc.
AL
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering…
Added 1 min ago
MA
2027 Enterprise Operations Development Program- Enterprise Operations Enablement Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
The Enterprise Operations Development Program - Enterprise Operations Enablement Track enables participants to gain in-depth professional and analytical experience with development of…
Added 1 min ago
MA
2027 Enterprise Operations Development Program- The Contact Center Analysis Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
The Enterprise Operations Development Program - The Contact Center Analysis Track enables participants to gain in-depth professional and analytical experience with development of leadership…
Added 1 min ago
MA
2027 Enterprise Operations Development Program- Enterprise Fraud Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
The Enterprise Operations Development Program - Enterprise Fraud Track enables participants to gain in-depth professional and analytical experience with development of leadership and…
Added 2 mins ago
IP
Cafeteria Assistant Manager - IDEA Frontier (Immediate Opening)
IDEA Public Schools
Brownsville, TX
- $16.26 to $20.33 USD / hour
Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget…
Added 2 mins ago
Director, Medical Quality
Veterinary Emergency Group (VEG)
White Plains, NY
Develop and implement pilots and clinical studies in collaboration with the medical field leadership and local medical leaders
Added 2 mins ago
Registered Nurse - Surgical ICU - FT - Nights
Grady Memorial Hospital Corporation
United States
…Additional roles include advocacy, performance improvement, leadership, problem solving, delegation, conflict resolution, and team…
Added 2 mins ago
Registered Nurse - Surgical ICU - FT - DAYS
Grady Memorial Hospital Corporation
United States
…Additional roles include advocacy, performance improvement, leadership, problem solving, delegation, conflict resolution, and team…
Added 2 mins ago
Monitor Tech - Emergency Care Center
Grady Memorial Hospital Corporation
United States
…passing score determined by a valid and reliable testing source/program. Basic Life Support (BLS) certification is required…
Added 2 mins ago
Nursing Support Technician - Hematology/Oncology - FT Days
Grady Memorial Hospital Corporation
United States
Certificate of completion from an accredited Patient Care Technician (PCT) Program
Added 2 mins ago
Nursing Support Technician - Hematology/Oncology - FT Nights
Grady Memorial Hospital Corporation
United States
Certificate of completion from an accredited Patient Care Technician (PCT) Program
Added 2 mins ago
Associate Vice President (AVP), Government Affairs
Grady Memorial Hospital Corporation
United States
…encompassing Medicaid and Medicare policy, 340B Drug Pricing Program, ACA marketplace policy, federal appropriations, and other issues material to the health system's mission and financial…
Added 2 mins ago
GM
Advocacy Representative - Emergency Care Center - Part Time
Grady Memorial Hospital Corporation
United States
- Part-time
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
Added 2 mins ago
Revenue Operations Training Specialist
United States
Report on training outcomes and recommendations to Revenue Operations leadership
Added 2 mins ago
Launch Operations Controller II
Blue Origin Personnel, LLC
Space Coast, FL
Additionally, as a Launch Operations Controller you will assist in the development of the integration/testing flows and processing plans based on the program schedule, customer need dates,…
Added 2 mins ago
Senior Principal Systems Integrator
Blue Origin Personnel, LLC
United States
This is not a domain architecture role, nor is it a program management role. You will work across all domains - spacecraft, payload, silicon, software, ground, and operations - with enough…

Aston Carter

Administrative Support Representative

Louisville, KY, United States

$18 to $21 USD / hour

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Job details

Pay: $18 to $21 USD / hour
Experience: 13 years of previous relevant experience in customer service, call center, administrative support, or a related field.
Posting language: English
Posted: Oct 19, 2026

Original job description

Hiring an Administrative Support Representative!

Job Description

The Administrative Support Representative provides front-line customer service and administrative support for toll collections operations in Louisiana. This role serves as the primary point of contact for the public, handling inbound calls, emails, and web correspondence related to GeauxPass accounts, payments, and violations. The position requires strong communication, attention to detail, and the ability to resolve customer issues efficiently while maintaining accurate records and supporting overall customer service center operations.

Responsibilities

Serve as the first point of contact for the public on all customer service issues related to toll collections and GeauxPass.
Respond to inbound calls from customers and provide clear, accurate information and assistance regarding GeauxPass accounts, payments, and violations.
Maintain a thorough knowledge and understanding of the customer service center processes and GeauxPass operations to effectively assist customers and resolve problems.
Process credit card and e-check payments for account replenishments and violation payments in a secure and accurate manner.
Open and document cases for unresolved customer inquiries to ensure proper follow-up and resolution.
Handle customer complaints professionally, researching issues and adjusting account discrepancies as requested by the leadership team.
Process and respond to customer emails and cases in a timely and courteous manner.
Review and process customer disputes, ensuring all relevant information is gathered and documented.
Manage web correspondence to answer questions and provide assistance to customers using online channels.
Process the closing of customer accounts and submit refund requests when appropriate and in accordance with established procedures.
Update invoices, violation payments, customer payments, and account records to keep demographic, vehicle, and credit card information accurate and current.
Utilize Our Client entry systems and Microsoft Office applications to document interactions, update records, and perform administrative tasks.
Adhere to attendance, training, and scheduling requirements to support consistent service coverage.
Collaborate with team members and leadership to improve processes and enhance the customer experience.

Essential Skills

13 years of previous relevant experience in customer service, call center, administrative support, or a related field.
High school diploma or equivalent education.
Excellent verbal and written communication skills for interacting with customers and internal teams.
Strong attendance history and reliability in adhering to scheduled shifts and training.
Customer service experience, including handling inbound calls and providing customer support.
Proficiency with Microsoft Office Suite (such as Word, Excel, and Outlook).
Ability to operate computers and navigate multiple systems simultaneously.
Strong organizational skills to manage multiple tasks, cases, and customer interactions efficiently.
Analytical skills to research account issues, identify discrepancies, and determine appropriate resolutions.
Ability to process payments accurately, including credit card and e-check transactions.
Capability to manage and document customer complaints, disputes, and account adjustments.
Comfort working in a call center environment with a focus on customer satisfaction and productivity.
Experience working in a toll collections, transportation, or similar service environment is a plus.
Bilingual skills, particularly Spanish, are highly valued for supporting a broader customer base.
Familiarity with data entry systems and customer relationship management tools.
Comfort with handling high volumes of customer interactions while maintaining quality and professionalism.

Work Environment

This role is based in a cubicle-style call center setting with additional administrative duties performed on-site. Training and regular shifts run from 9:00 a.m. to 7:00 p.m., with training lasting approximately 57 days and attendance during training required. Work is 100% in-office, and team members should be flexible to work Saturdays when needed. The environment offers a small, start-up, family-oriented culture with great benefits, including comprehensive medical coverage. Employees enjoy free parking and a convenient location with attractive areas nearby for walking to lunch. The role involves continuous computer use, telephone-based customer interactions, and collaboration with colleagues in a professional office setting. Dress expectations align with a standard professional office environment.

Job Type & Location

This is a Contract to Hire position based out of Louisville, KY.

Pay and Benefits

The pay range for this position is $18.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Louisville, KY.

Application Deadline

This position is anticipated to close on Oct 31, 2026.

Workplace Type

This is a fully onsite position in Louisville,KY.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Administrative support
Customer service
Communication skills
Attention to detail
Assist customers
e-check
Handle customer complaints
Microsoft Office
Perform clerical duties
Scheduling
Leadership
Improve business processes
Customer experience
Microsoft Word
Microsoft Excel
Microsoft Outlook
Organizational skills
Analytical skills
Research
Process payments
Bilingualism
Data entry
Collaboration

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