Account Manager

Account Manager Location: Saint Paul, MN (Onsite) Employment Type: 6 Month contract to hire Schedule: Monday-Friday, 8:00 AM-4:30 PM | Onsite Pay: $24.04-$28.85

Position Summary We are seeking a customer-focused and detail-oriented Account Manager to support existing business-to-business (B2B) customer accounts through pricing, quoting, order management, and daily account support activities. This role is ideal for someone who enjoys building strong customer relationships, managing multiple priorities, and providing exceptional service in a fast-paced environment.This is not a cold-calling sales position. Most customer interaction occurs through email, order management systems, and inbound customer inquiries. The role is approximately 50% quoting and pricing and 50% order entry and account support.The Account Manager serves as a key liaison between customers, sales teams, operations, purchasing, engineering, quality, and vendor partners to ensure a seamless customer experience from quote to delivery.

Key Responsibilities

Customer Account Management

• Serve as the primary point of contact for assigned customer accounts.
• Build and maintain strong customer relationships through proactive communication and responsive support.
• Manage inquiries related to pricing, product availability, order status, delivery schedules, and technical specifications.
• Resolve customer concerns and coordinate solutions with internal teams.
• Support customer retention and identify opportunities for account growth through upselling and cross-selling initiatives.

Quoting & Pricing

• Prepare, review, and manage customer quotes, RFQs, project bids, and pricing requests.
• Develop and maintain account-specific pricing strategies aligned with business objectives.
• Ensure pricing accuracy and consistency across customer accounts and contracts.
• Review pricing structures and agreements to support profitability and long-term customer success.

Order Entry & Administration

• Process customer orders accurately and efficiently within CRM and order management systems.
• Verify pricing, quantities, delivery requirements, and product specifications before order submission.
• Monitor open orders and proactively communicate updates related to inventory availability, lead times, and shipment schedules.
• Maintain accurate customer records and account information.

Cross-Functional Collaboration

• Partner with outside sales representatives to support customer accounts and communicate customer needs.
• Coordinate with operations, purchasing, engineering, quality, and vendors to ensure successful order fulfillment.
• Assist with product changes, technical requests, and customer-specific requirements.
• Facilitate communication across departments to ensure timely issue resolution.

Product & Business Knowledge

• Develop a strong understanding of products, applications, industry standards, and market trends.
• Stay informed on customer needs and competitive offerings.
• Recommend appropriate products and solutions based on customer requirements.

Required Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of experience in:
• Account Management
• Inside Sales
• Customer Service
• Order Management
• Sales Support
• Strong computer proficiency, including Microsoft Office applications.
• Experience utilizing CRM, ERP, or order management systems.
• Ability to manage high volumes of email communication, pricing requests, quotes, and order entry.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining accuracy.
• Comfortable working in a fast-paced, customer-focused environment.

Preferred Qualifications

• Experience with Salesforce or similar CRM platforms.
• Background in manufacturing, distribution, industrial products, petrochemical, PVF, renewable energy, or related industries.
• Experience with RFQs, pricing administration, and order processing.
• Proven ability to learn technical products and support complex customer needs.

What Makes This Opportunity Stand Out

• Opportunity to support established B2B customer accounts rather than focusing on cold calling.
• Exposure to quoting, pricing strategy, Salesforce, and order management operations.
• Small team environment with strong visibility and ability to make an immediate impact.
• Clear opportunity for long-term growth within a large multi-location organization.
• Incentive compensation opportunities available upon permanent conversion.

Job Type & LocationThis is a Contract to Hire position based out of Saint Paul, MN. Pay and BenefitsThe pay range for this position is $24.04 - $28.85/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Saint Paul, MN. Application DeadlineThis position is anticipated to close on Nov 21, 2026. Workplace TypeThis is a fully onsite position in Saint Paul,MN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.