Supported Living Program Manager

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Supported Living Program Manager, who demonstrates this mission and wants to work for an organization that makes a difference in the community.

What you will be doing?

• Daily oversight of services and programmatic needs, as directed by Director.
• Identifying and providing additional training and coaching necessary for staff
• Clinical supervision and crisis consultation if assigned
• Facilitate team meetings
• Coordination and assignment of new intake clients to staff caseloads
• Therapy/Counseling to a small caseload of clients if assigned.
• Planning and engagement in outreach activities and events as assigned by Director (may include weekend or evening hours)
• Data collection, tracking and reporting as assigned by Director
• Key contributor to the Behavioral Health team and the agency as a whole

Essential Job Responsibilities:

• Maintain excellent and punctual attendance
• Provide clinical supervision to designated staff, if assigned
• Oversight and approval of staff timecards, PTO and trainings to ensure compliance with agency policy and requirements of accrediting bodies
• Oversight of staff documentation to ensure timeliness and all documentation is in compliance with MRO rule 132
• Assist in the development and implementation of client groups, outreach and community engagement as assigned by director
• Complete staff evaluations on a timely basis
• Assure clients are assigned and begin services on a timely basis
• Oversight of services within the building and throughout the program and provide clinical guidance and instruction to staff to ensure best practices are utilized
• Oversight of buildings and collaboration with other departments to ensure compliance with safety and housing as assigned
• Complete all required documentation on time
• Provide client services to a small caseload when necessary and if assigned
• Meet minimum service hour provision productivity standards as assigned
• Employee will be point of contact for interagency and outside collaterals involving any day to day programmatic or building needs and coordination
• Acquire and maintain required certifications and trainings.
• Maintain client files according to agency policy
• Abide by AID’s Code of Ethics, policies and procedures
• Ensure programs are meeting requirements of all certifying bodies
• Maximize the percentage of clients who are approved for authorizations and reauthorizations as needed
• Maintain professional judgment and performance regardless of personal issues
• Employee promotes awareness and respect for the diversity of our clients, employees, families and other stakeholders
• Perform all other related duties, as assigned and in accordance with AID policies and philosophies as assigned

What will we provide Full-Time employees. Benefits_Summary.pdf

• 21 Days of Paid Time Off plus 10 Paid Holidays • Paid training• Tuition reimbursement • Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance• 401K with a 3.5% company contribution after one year

Qualifications

What will you bring to the table?

Education: Bachelor’s degree in a human services field. Master’s Degree in a human services field preferred.

License/certifications: LCPC or LCSW preferred

Experience: At least 2 years of experience in behavioral health preferred

Physical:

• Ability to communicate professionally both verbally and in writing
• Ability to attend and engage in community events and outreach activities

Driving: Meets agency eligibility requirements and/or drives self, clients, personal and/or agency vehicles

Equipment:

• Computer with working knowledge of Microsoft Windows applications
• Copy machine
• Telephone with voice mail system

Additional Requirements:

• Complete CEU’s required to maintain clinical licensure if necessary
• Flexibility in schedule
• On call hours as directed by leadership
• Use of personal automobile
• Maintain automobile liability insurance as defined by AID’s personnel policies
• Maintain valid Illinois driver’s license

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.