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Customer Success Manager
Fastly
Denver, CO · New York City, NY · San Francisco, CA · NY
The Customer Success Manager will be part of our growing Customer Success team and work with Sales, Customer Support, Product and technical teams to provide our customers a seamless…
Added just now
Associate/Social Services Specialist (I/II/III)
Department of Social Services
Warrensburg, MO
…and move families to self-sufficiency so that Missourians can lead safe, healthy and productive…
Added just now
TC
Manufacturing Engineering Co-op
TE Connectivity
FUQUAY - VARINA, NC
- $20.91 to $45.04 USD / hour
In addition to the ERG, we also provide our interns with complete access to our internal library of self-lead courses. These courses include academies like leadership to help the interns…
Added 1 min ago
PC
Kitchen Manager Executive Chef
PF Changs
Tulsa, OK
- $66,000 to $81,000 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 1 min ago
Accounting Manager
Samsara
Remote, United States
Samsara is looking for an experienced manager to lead SOX business process compliance and help keep the trust in our financial reporting as strong as the business we’re building. As part of…
Added 1 min ago
Medicaid & ACA Manager
Work at Home, MO
Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment · In lieu of degree, an additional 5 years of relevant experience required
Added 1 min ago
HI
Part Time Patient Service Representative
Health Images
Parker, CO
- Part-time
5. Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.
Added 1 min ago
Payload Accommodations Avionics Mission Integration Engineer 2
United Launch Alliance
Centennial, CO
Presenting status and design details at customer meetings as well as program reviews
Added 1 min ago
CM
Project Manager V
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing…
Added 1 min ago
CM
Senior Manager, Data Analysis
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
Develop and lead activities to accomplish overall strategic department goals and lead the communication of these goals to stakeholders at all levels of the organization.
Added 1 min ago
CM
Manager, Data Analysis
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
…experience, preferably in healthcare. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring,…
Added 1 min ago
CM
Manager, Internal Audit
Centene Management Company LLC
Remote, United States
- $87,700 to $157,800 USD / year
…Generally Accepted Accounting Principles. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including…
Added 1 min ago
CM
Manager, Payment Integrity - Recovery & Accounts Receivable
Centene Management Company LLC
Remote, United States
- $87,700 to $157,800 USD / year
Lead Outstanding Claims Recovery and Accounts Receivable operations, with accountability for outstanding inventory, aging, collections, provider offsets/refunds, and financial recovery…
Added 1 min ago
DM
Clinical Documentation Integrity & Claims Auditor
Devoted Medical Services
Remote, United States
- $58,000 to $85,000 USD / year
…as retrospective auditing. Coding reviews and/or Audits may lead to the addition, deletion, adjustment or confirmation of…
Added 1 min ago
Clinical Operations Manager
Greater Baden Medical Services, Inc.
Oxon Hill, MD
…health, WIC, pharmacy services, and the Ryan White HIV/AIDS program. Our patient population is primarily made up of Medicaid and uninsured individuals. We are deeply proud to deliver these…
Added 2 mins ago
Business Office Manager - Human Resources Director
Elwood Health and Living
Elwood, IN
Real growth: We invest in your development through mentoring, tuition assistance and a scholarship program
Added 2 mins ago
F
Lead Retail Sales Associate
FIGS
Scottsdale, AZ
- $18 to $20 USD / hour
Other must haves:
Added 2 mins ago
Site Supervisor, Newborn Hearing Screen
Pediatrix
Memphis, TN
Create schedules to ensure adequate coverage to meet hospital obligations and program requirements, escalate staffing gaps or concerns to the Hearing Screen Manager.
Added 2 mins ago
Manager, Laboratory Supplier Quality
Exact Sciences Labs, LLC
WI
The Manager, Laboratory Supplier Quality acts as the primary Laboratory Quality representative within the enterprise supplier management program, providing guidance on laboratory supplier…
Added 2 mins ago
Manager Financial Planning and Analysis
Abbott Point of Care, Inc.
NJ · IL
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 2 mins ago
Senior Project Lead Quality Assurance - Columbus, OH
Abbott Laboratories
OH
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 2 mins ago
Customer Communications Marketing Manager
Company 19 - John Hancock Life Insurance Company (U.S.A.)
Boston, MA
We are seeking a Customer Communications Marketing Manager to help drive customer engagement and support our ambition of becoming a Digital Customer Leader. Reporting to the Head of…
Added 2 mins ago
Manager, Suitability Oversight - Fixed Indexed Annuities (FIA)
Company 19 - John Hancock Life Insurance Company (U.S.A.)
Boston, MA
The Manager, Suitability Oversight FIA is responsible for leading Compliance's second-line suitability oversight program supporting the Fixed Indexed Annuity (FIA) business. This role…
Added 2 mins ago
AP
Sheet Metal Supervisor
AC Pro
Phoenix, AZ
- $65,000 to $75,000 USD / year
Schedule: Morning shift, plus overtime and Saturdays as needed
Added 3 mins ago
PC
Product Designer
Planning Center
Remote, United States
- $132,000 to $160,000 USD / year
…You'll work day-to-day alongside your product PM and Engineering Manager, while staying plugged into a UX team that does weekly design critiques and genuinely cares about craft. You'll own…

Closed listing

Associated Materials, LLC

Trainer, ASCEND

Cuyahoga Falls, OH, United States

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Join the Associated Materials Innovations team at Associated Materials, LLC, and be AMazing with us!

Who We Are

At Associated Materials Innovations, we combine our rich history in innovation with an unwavering commitment to continuous improvement of the customer experience. For decades, we have provided vinyl windows, siding, and metal building products that have helped build homes and communities across North America.

As a leading manufacturer of exterior building products and preferred product manufacturer for Alside, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the AMI team where you can be AMazing as we shape our future together.

Position Summary:

Associated Materials (AMI) makes exterior building products for new construction and repair and remodel. ASCEND® Composite Cladding is a premium brand in our portfolio and a priority for growth. We are building ASCEND University to train AMI sales, distributors, builders, and installers on how to sell and install ASCEND, and in time to help customers train their own teams. We are looking for a hands-on technical trainer to run it day to day.

The trainer owns the "how and when" of ASCEND University: running every program end to end, teaching the bulk of classroom and field hours, and making sure each learner has a strong experience and finishes what they start.

The trainer is ASCEND's go-to technical expert, teaching product knowledge and correct installation practices live in the classroom, at distributor branches, and on the job with installers and builders. The trainer also runs the engine behind it: schedules, venues, the learning platform, content updates, and reporting. About 70% of the role is delivery and facilitation, and about 30% is program operations.

This is an individual contributor role reporting to the Training Manager.

Key Responsibilities

Product and installation training

Lead live, hands-on training on ASCEND product knowledge and installation best practices for installers, contractors, builders, distributors, and AMI sales.
Train on the job: coach crews at active jobsites, correct installation issues in the moment, and confirm work meets ASCEND standards.
Run demonstrations on training walls and installation mock-ups at corporate, regional, and distributor locations.
Certify installers and contractors on correct installation, using practical, hands-on assessments.
Track common installation errors and field questions, and turn them into training updates that lower warranty and service cost.
Work with Technical Services and Product to keep installation guidance exact and current with every product and accessory change.

Delivery and facilitation

Run role-based, distributor, and customer programs end to end.
Own the live, virtual, and on-site teaching calendar, and deliver the bulk of classroom hours.
Teach across formats: live virtual sessions, the corporate 2 to 3 day program, regional workshops, on-site customer training, and jobsite coaching.
Bring technical depth to every program, including sales and distributor sessions.
Support train-the-trainer by coaching AMI sales field trainers and, later, distributor and customer trainers.

Learner experience

Own the quality of every session. Track completion rates, learner satisfaction (NPS), and certification follow-through.
Run assessments and certifications, and follow up until learners finish.
Collect learner and field feedback and bring it to the Training Manager with clear recommendations.

Scheduling and logistics

Coordinate platforms, venues, attendance, and throughput for every program.
Manage training vendors and their delivery.
Manage training materials, product samples, and installation mock-ups so every session is ready to go.

Content maintenance

Keep training materials current, accurate, and channel-ready as products and best practices change.
Update content with every product and color launch so Sales and partners are ready on day one.
Build and update on-demand modules and the digital content library.
Work with Technical Services so installation content stays exact.

Program operations

Provide first-line learner support, coaching, and certification administration.
Keep enrollment, completion, and certification records accurate in the learning platform.
Report delivery results to the Training Manager each month.
Support the rollout of mobile training and customer self-service tools as the program scales.

Minimum Qualifications

5 to 8 years in training delivery, technical training, or sales enablement. Ideally in building products, home improvement, or another category sold to pros through distribution.
A proven facilitator in virtual, classroom, and field settings, with adult audiences that include sales reps and trades.
Hands-on installation experience with siding, trim, or other exterior cladding, and able to demonstrate correct installation on a jobsite or training wall.
Has run training programs end to end, including scheduling, logistics, vendors, and reporting.
Has administered a learning management system and built on-demand training modules.
Highly organized. Can manage many sessions, audiences, and locations at once.
Writes clearly and keeps technical content accurate.
Bachelor's degree or equivalent experience. Trade or manufacturer installation certification a plus.
Willing to travel about 50%-75%.

Knowledge, Skills & Abilities

Strong presentation and facilitation skills, with the ability to adjust depth and style to each audience.
Working knowledge of adult learning principles and blended learning.
Experience with learning management systems, virtual meeting platforms, and e-learning authoring tools.
Ability to run assessments and certifications fairly and consistently.
Deep working knowledge of exterior cladding or other building envelope products, including installation methods, building codes, and warranty requirements.
Experience preparing training for new product launches.
A service mindset toward learners, with strong follow-through.

About Us

When you join AMI, you are part of a leading North American manufacturing business of vinyl windows, cladding, metal siding, trim and other essential exterior building products for residential, light commercial and multifamily projects. In 2022, we introduced our composite cladding system, a first-of-its-kind solution featuring exclusive (GP)2 technology. Headquartered in Cuyahoga Falls, Ohio, AMI is part of Associated Materials, LLC, which owns and operates 10 manufacturing facilities in North America including a distribution center.

Associated Materials Innovations ... Building Products Better

Associated Materials, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law.

Additional Information

The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.

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Jobs in the United States