Maintenance Technician

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Position Summary The Onsite Maintenance Technician supports the day-to-day maintenance, appearance, and safe operation of a condominium or homeowners association (HOA) community. This position performs routine and preventive maintenance, general repairs, inspections, and upkeep of common areas, homes, and community facilities within the scope of the role. The Maintenance Technician works closely with community management, residents, homeowners, vendors, and contractors to help ensure the property is well maintained, safe, functional, and welcoming.

Key Responsibilities

• Perform routine and preventive maintenance of community property, building systems, equipment, and common areas.
• Complete general repairs, including drywall, painting, minor carpentry, basic plumbing, and other maintenance tasks within the scope of the position.
• Inspect and maintain common areas, which may include clubhouses, lobbies, hallways, fitness centers, pool areas, parking areas, garages, sidewalks, grounds, and other community amenities.
• Respond to maintenance requests and work orders in a timely and professional manner.
• Identify maintenance concerns and promptly communicate needed repairs, safety issues, or potential vendor services to community management.
• Monitor lighting, access systems, doors, gates, locks, and other community features as applicable.
• Assist with seasonal maintenance, including snow and ice removal, storm cleanup, landscaping-related tasks, and other property needs.
• Support contractors and vendors performing work within the community as directed.
• Document completed work using photos, work-order notes, receipts, and other required records.
• Maintain tools, equipment, maintenance areas, and supplies in a safe and organized condition.
• Follow applicable safety procedures and community policies when performing maintenance work.
• Participate in an on-call emergency calls when needed
• Perform other maintenance-related duties as needed to support the community.

Requirements

Requirements

• High School Diploma or GED required.
• 1-3 years of experience in property, building, facilities, apartment, condominium, HOA, or general maintenance preferred.
• General knowledge of basic plumbing, electrical, painting, drywall, carpentry, and building maintenance.
• Ability to safely use hand tools, power tools, ladders, and maintenance equipment.
• Comfortable using a smartphone, email, and work-order or property management systems for communication and documentation.
• Ability to work independently, prioritize assignments, and manage time effectively.
• Strong communication, customer service, and problem-solving skills.
• Ability to interact professionally and respectfully with residents, homeowners, board members, vendors, and coworkers.
• Ability to recognize potential safety concerns and follow established safety procedures.

Working Conditions

• Work may be performed indoors and outdoors throughout the community.
• Depending on the property, work areas may include residential buildings, common areas, mechanical rooms, garages, clubhouses, rooftops, grounds, and other community facilities.
• Regular exposure to changing weather conditions, noise, dust, heat, cold, and other conditions associated with property maintenance.
• Some evening, weekend, overtime, or emergency work may be required based on community needs.

Physical Demands

• Ability to frequently stand, walk, bend, reach, kneel, climb, and perform repetitive maintenance tasks throughout the workday.
• Ability to safely use ladders and access elevated work areas as required.
• Ability to lift, carry, push, or pull up to 50 pounds.
• Ability to operate hand tools, power tools, and other maintenance equipment safely.
• Occasional sitting and computer or smartphone use for administrative duties and work-order documentation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.