Front Office Supervisor

Associa is hiring a Front Office Supervisor for its corporate office in Gaithersburg, MD.

Work hours: Monday - Friday, 8:45am - 5:15pm.

Daily responsibilities:

• Meet and greet staff and visitor.
• Answer and direct calls. Manage email.
• Type and format correspondence,
• Assist homeowners and staff to complete and submit forms.
• Assess and coordinate office maintenance needs, collaborating with contractors or the landlord to schedule repairs.
• Enter and update data on Excel spreadsheets.
• Track information and submit reports.
• Monitor and order office supplies.
• Drop off mail, pick up and sort mail, date stamp, and distribute incoming mail.
• Manage FedEx requests and coordinate delivery.
• Other duties as requested.
• High school diploma or GED required.
• Excellent organizational and multitasking abilities.
• Strong verbal and written communication skills (including grammar and clear communication).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Zoom).
• Bilingual (English/Spanish) is desired but not mandatory.
• At least 1 year of experience in front desk or office management (preferred).
• Ability to work independently and as part of a team.