Assistant Community Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Dartmouth Group is hiring an Assistant Community Manager to support its communities in the Lexington, MA area.

Hours: Monday through Friday, 8:30 am - 5:00 pm (and additional infrequent night meetings with advanced notice). The ability to work a hybrid schedule (After 90 days, subject to change). Summary

Essential Functions

• Draft communications and documents for management, residents, and board members.
• Manages ongoing, incoming communications from; Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion.
• Maintain condominium documents; contracts, regulations, phasing, violations, and all related correspondence.
• Provides administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
• Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
• Business partner to Portfolio Managers and board of directors, advocate for residents.
• Database management for assigned properties.
• Other duties as assigned.

Hourly pay rate: $24-$26.

Requirements

• High school diploma or GED equivalent is required.
• 1+ year ofexperience in a fast-paced, customer service and administrative role.
• Excellentcommunication skills (both written and spoken).
• High levels of attention to detail, initiative, accountability, and adaptability.
• Must be able to meet deadlines and manage multiple deadlines.
• Must be able to build strong relationships at all levels: team members, site staff, residents, and board members.
• Strong Microsoft Office skills and experience with property management databases would be a plus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.