Product Manager (Fully Remote)

Description

About Aspirion

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.

For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients. At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than 1,400 individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.

We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter. Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.

Aspirion is seeking an Associate Product Manager to support the development, enhancement, and delivery of technology solutions that improve healthcare revenue cycle operations. This role focuses on healthcare interoperability, system integrations, workflow automation, and the exchange of clinical and administrative data across healthcare systems, payer platforms, and third-party vendors.

Working under the guidance of a Product Manager, the Associate Product Manager partners closely with Operations, Engineering, Quality Assurance, and Implementation teams to understand business needs, document requirements, support integration delivery, and validate product functionality. This individual helps translate operational workflows and business rules into clear product requirements while supporting testing, release activities, and continuous product improvement initiatives.

The ideal candidate is naturally curious, analytical, detail-oriented, and interested in healthcare technology. They are comfortable gathering information, documenting processes, solving problems, and collaborating across technical and operational teams to deliver measurable business value.

Key Responsibilities

Product Discovery & Business Analysis

• Develop a strong understanding of assigned operational workflows, business processes, and user needs.
• Partner with Operations teams to document current-state workflows, identify process gaps, and uncover opportunities for automation and efficiency improvements.
• Gather and document business requirements, business rules, process dependencies, and workflow exceptions.
• Analyze operational issues, user feedback, and available data to identify trends and support product improvement opportunities.
• Assist in evaluating product enhancements by assessing business needs, user impact, and operational value.

Requirements & Integration Support

• Translate business needs into clear functional requirements, user stories, acceptance criteria, workflow diagrams, and supporting documentation.
• Support integrations involving EHR systems, clinical data retrieval, healthcare APIs, payer connectivity, external vendors, and automated workflows.
• Document integration requirements including data mappings, field definitions, workflow triggers, business rules, and expected outcomes.
• Collaborate with Engineering and QA teams to clarify requirements, investigate issues, and resolve questions during development.
• Validate integration outputs against documented requirements and expected business workflows.
• Maintain accurate product documentation, including requirements, process maps, decision logic, test scenarios, and known limitations.

Testing, Release and Hypercare Support

• Coordinate user acceptance testing (UAT) activities for assigned features and releases.
• Develop test scenarios and expected outcomes based on documented business requirements.
• Track defects, validate fixes, and support issue resolution efforts.
• Participate in release readiness activities and communicate testing progress, risks, and outstanding issues.
• Support post-release monitoring by collecting user feedback, investigating issues, and documenting lessons learned.

Performance Monitoring & Continuous Improvement

• Monitor key performance measures for assigned initiatives, including workflow efficiency, integration performance, exception rates, processing times, and user adoption.
• Evaluate actual results against expected outcomes and identify opportunities for improvement.
• Prepare findings, supporting analysis, and recommendations for Product Manager review.
• Contribute to ongoing product and process improvement initiatives driven by operational feedback and performance data.

Cross Functional Collaboration

• Partner with Product, Operations, Engineering, QA, Implementation, and other stakeholders throughout the product lifecycle.
• Participate in backlog refinement, sprint planning, demos, release planning, and related Agile activities.
• Support vendor and partner discussions by documenting requirements, open issues, decisions, and follow-up actions.
• Communicate requirements, dependencies, risks, and testing outcomes clearly to both technical and non-technical audiences.
• Escalate unresolved issues, risks, or decisions requiring broader product direction to the Product Manager.

Scope of Responsibility

• Executes assigned product analysis, requirements gathering, integration support, testing, and continuous improvement activities within established product priorities.
• Works independently on routine assignments while receiving guidance on complex, unfamiliar, or strategic initiatives.
• Uses data, documented requirements, and stakeholder feedback to support recommendations and product decisions.
• Escalates issues requiring cross-functional tradeoff decisions, strategic direction, or significant architectural considerations.
• Does not independently own product strategy, roadmap prioritization, product investment decisions, or engineering architecture.

Success Profile

The successful candidate will demonstrate:

• Strong analytical and problem-solving skills with the ability to investigate issues and evaluate potential solutions.
• Ability to translate operational workflows and business needs into clear, actionable product requirements.
• Technical aptitude to understand integrations, system interactions, APIs, data flows, and healthcare interoperability concepts.
• Attention to detail when documenting requirements, validating functionality, and supporting testing activities.
• Effective communication and collaboration skills across technical and operational teams.
• Sound judgment in identifying risks, escalating issues, and managing competing priorities.
• A continuous improvement mindset focused on operational efficiency, automation, and measurable business outcomes.

Requirements

Required Qualifications

• Bachelor's degree in Business, Information Systems, Health Informatics, Computer Science, or a related discipline; or equivalent combination of education and experience.
• Two or more years of experience in product management, product ownership, business analysis, healthcare technology, systems integration, operations analysis, or a related field.
• Experience gathering and documenting business requirements, workflows, user stories, acceptance criteria, or functional specifications.
• Experience supporting software testing, user acceptance testing, defect management, or release validation activities.
• Foundational understanding of healthcare technology, healthcare revenue cycle operations, payer workflows, healthcare data exchange, or related business processes.
• Strong written and verbal communication skills.
• Demonstrated organizational, analytical, and problem-solving abilities.

Preferred Qualifications

• Experience working with healthcare systems, EHR platforms, payer technologies, healthcare vendors, or healthcare interoperability solutions.
• Familiarity with APIs, data mapping, systems integrations, workflow automation, or integration troubleshooting.
• Experience working in Agile development environments using Azure DevOps, Jira, or similar tools.
• Knowledge of healthcare interoperability standards such as HL7, FHIR, REST APIs, or EHR integrations.
• Experience supporting post-release monitoring, production support, or operational improvement initiatives.

Benefits

At Aspirion we invest in our employees by offering a full benefits package, including:

• Health
• Dental
• Vision
• Life insurance
• Matching 401k
• Paid Time Off
• Wellness Program
• Competitive Salaries
• Advancement Opportunities

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to. Please note that this position is contingent upon the successful completion of a pre-employment drug screening and background check. These steps are part of our standard hiring process to ensure a safe and compliant workplace. Links back to www.aspirion.com/careers and other links if needed.

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