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Sr. Staff Software Development Engineer
Zscaler
Santa Clara, CA
We are looking for a Senior Staff Software Development Engineer - Java, API to join our team. This is a Santa Clara, CA role, reporting to the Sr. Director, Software Engineering in the Zero…
Added 1 min ago
AI Solutions Engineer
TDIndustries
Dallas, TX
The AI Solutions Engineer / Sr. Software Developer will design, develop, and implement AI-powered solutions and software applications that leverage machine learning, large language models,…
Added 1 min ago
TH
HVAC Designer / Engineer
Talon Hiring Solutions
Birmingham, AL
- $90,000 to $130,000 USD / year
Talon Hiring Solutions has a client in the greater Birmingham, AL area that is looking for an experienced HVAC Designer/Engineer to design, size, specify, and support heating, ventilating,…
Added 1 min ago
RS
NETWORK SUPPORT TECHNICIAN
Rowan-Salisbury Schools
Salisbury, NC
- $23.9 to $29.67 USD / hour
The Network Support Technician III assists with districtwide network operations, supporting switches, wireless systems, cabling infrastructure, and network troubleshooting. This position…
Added 1 min ago
Design and Release Engineer - Body Interior (Door Trim)
Ford Global
Dearborn, MI
The D&R (Design & Release) Engineer is responsible for the design, development, validation, release, and implementation of Body Interior components and systems for assigned vehicle…
Added 2 mins ago
Cybersecurity Architecture Manager - Cloud Security
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
…architecture and implementation of the cloud cybersecurity systems that carry it out, in partnership with US Infrastructure and US Cybersecurity leadership. Establishes and maintains the…
Added 3 mins ago
J
Software Engineer, Infrastructure
NY
- $180,000 to $260,000 USD / year
…team builds intelligent agents, reasoning engines, knowledge systems, and structured workflows for litigation, investigations, compliance, and corporate knowledge…
Added 3 mins ago
VP Purchasing & Supply Chain
Workhorse
Wixom, MI
…vehicles, and we're expanding into modular data centers that support rapidly deployable AI…
Added 4 mins ago
PRODUCT ENGINEER II
TE Connectivity
MIDDLETOWN, PA
The engineer will also help coordinate materials required for prototype, qualification, NPI, and engineering builds. Experience using SAP to review BOMs, understand material requirements…
Added 4 mins ago
Reliability Engineer
Associated Materials, LLC
Ennis, TX
As a Reliability Engineer, your responsibilities will include downtime loss elimination, risk management, and life cycle management of the manufacturing equipment. This will be done through…
Added 4 mins ago
DES Engineering Manager
MN8 United States
Boca Raton, FL
This is a platform- and project-focused engineering role, not a position dedicated to a single customer account. The engineer works across Development, Origination, Engineering,…
Added 5 mins ago
Senior IT Support Engineer
TechnologyAdvice
United States
The Senior IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical…
Added 5 mins ago
Front End Engineer, Workforce Solutions - Talent Mobility
Amazon.com Services LLC
Seattle, WA
As a Software Development Engineer, you will design, develop, and test Amazon-scale enterprise business systems serving hundreds of thousands associates worldwide. Your role involves…
Added 5 mins ago
Vehicle HW Dev & Prototyping Manager, Prime Air Vehicle Design, Modelling, & Test
Amazon.com Services LLC
Seattle, WA
…You’ll have the opportunity to prototype vehicle designs and support wind tunnel and other custom testing of vehicle designs. You will directly support the Office of the Chief Program…
Added 5 mins ago
Junior AI/ML Engineer
Netholabs
San Francisco, CA
We're looking for an AI/ML engineer to support our research and engineering team across model training, data pipelines, and applied ML work. You'll get hands-on exposure to how a neural…
Added 6 mins ago
Mechanical Engineer
Bechtel
San Juan, AR
…partnering with industry, government, suppliers, and communities to support our customers and projects. We’re bringing global expertise to develop local talent, strengthen regional…
Added 6 mins ago
GE
Director, Architecture and Data
General Electric Company
United States
- $152,000 to $202,000 USD / year
The Director, Architecture & Data leads the team that sets the guardrails and owns the foundation for how Defense & Systems architects software environments and delivers a data fabric that…
Added 6 mins ago
GA
Product Line Leader – Avionics Networking (A664)
GE Aviation Systems LLC
United States
- $130,000 to $173,000 USD / year
Help define the future of flight at GE Aerospace! As Principal Systems Architect – Avionics Networking, you will be the senior technical leader for GE Aerospace’s avionics networking…
Added 6 mins ago
CMC Mechanical Analysis Lead Engineer
General Electric Company
United States
The Lead Engineer will be responsible for supporting and leading mechanical analysis projects for CMC hot section hardware and/or interfacing metallic components with specific focus on…
Added 6 mins ago
Value Process Engineer
General Electric Company
United States
This role as a Value Process Engineer plays a pivotal role in driving excellence within the Assembly and Test Organization by demonstrating leadership in communicating business goals,…
Added 6 mins ago
A
Requirements Engineer – Remote (Temporary Position)
AnaVation
Remote, United States
- $85,678.38 to $200,993.63 USD / year
B.S./B.A. degree and minimum 5+ years of experience in requirements engineering, business analysis, systems engineering, workflow analysis, or related technical/mission-support roles.
Added 7 mins ago
North American Sales Manager - Superhard Materials & Advanced Components
Anglo American / De Beers Group
Santa Clara
1 Diamond Applications Engineer: Providing front-line technical support, design-in assistance, and proof-of-concept modeling for prospective customers.
Added 8 mins ago
Electrical Design Engineer
Vertiv
Anderson, SC
Support testing procedures for electrical systems, including test scripts to validate control scheme functionality.
Added 9 mins ago
Senior GitOps Engineer
First Division Consulting
Charleston, SC
…representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified…
Added 9 mins ago
Senior Systems Engineer - C
First Division Consulting
Stafford, VA
The Senior Systems Engineer provides senior technical analysis across the Solutions & Integration, Common Services Applications, Combat Control Applications, and Mission Command…

ASM

Senior Engineer, Software Support

United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Role

At ASM, our Software Engineering teams work on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. Based in Phoenix, the Senior Software Support Engineer will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. Be part of ASM's investment in expanding software engineering capabilities in Phoenix and help establish the Phoenix Hub for semiconductor software development.

What You'll Be Working On

Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions.
Troubleshoot and resolve software issues, including embedded software for control systems. Able to triage mechanical, electrical, and software bugs.
Responsible for managing escalation calls with field support engineers
Create bug reports for the developer to use when fixing the bug.
Work with QA to add replicated bugs to the regression.
Travel to customer sites to support installations, training, and troubleshooting of ASM products.
Talking to the account team and GPS group (not directly with the customer) when investigating reported issues.
The team will handle all issues until they are ready to send them to the developer.

What We're Looking For

BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field.
Ability to read code and diagnose issues.
Software development or test (QA) experience.
Ability to travel 10-25% domestically and internationally.
Preferred expertise in C/C++, C#, Python, Gitlab/Github.
Experience with semiconductor equipment preferred
Experience working with two or more of the following is preferred: software for machine control, Semiconductor, Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software

What Sets You Apart

Experience with ASM platforms
Ability to handle customer situations, develop action plans, and drive resolution with ASM and customers
Strong team collaboration skills with the ability to work independently and lead meetings
Hands-on experience with debugging tools, diagnostics, log analysis, performance profiling, and production support methodologies.
Structured, logic-based troubleshooting skills with the ability to coach others
Experience collaborating with Product Development, Systems Engineering, Applications, Field Service, and Customer Support teams to address complex customer escalations.
Ability to operate eAectively in a fast-paced, multifunctional environment independently
Strong multitasking and organizational capabilities
Proficiency with Microsoft Word, Excel, SharePoint, and familiarity with SAP
Excellent communication skills - clear, concise, and eAective with peers, management, and customers
Strong leadership qualities with the ability to mentor and develop others
Acts as a role model while fostering strong internal and customer relationships
Familiarity with AI-assisted development tools, large language models (LLMs), and modern software engineering practices leveraging generative AI.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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