Jobs in the United States

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Added 1 min ago
AI Solutions Engineer
TDIndustries
Dallas, TX
The AI Solutions Engineer / Sr. Software Developer will design, develop, and implement AI-powered solutions and software applications that leverage machine learning, large language models,…
Added 1 min ago
TH
HVAC Designer / Engineer
Talon Hiring Solutions
Birmingham, AL
- $90,000 to $130,000 USD / year
Talon Hiring Solutions has a client in the greater Birmingham, AL area that is looking for an experienced HVAC Designer/Engineer to design, size, specify, and support heating, ventilating,…
Added 1 min ago
Software Engineer Full-Stack / Backend I (Intern) – United States
Cisco
San Jose, CA
As a Software Engineer at Cisco, you will design and build software solutions that power Cisco's products and platforms. You will work end-to-end on everything from APIs and backend…
Added 3 mins ago
AL
Software Engineer
Arrive Logistics
Chicago, IL
- $125,000 to $165,000 USD / year
A Software Engineer will work closely with Product managers, Design, and their Engineering team to create solutions, develop stories, and execute these improvements for Arrive products and…
Added 3 mins ago
AL
Senior Software Engineer
Arrive Logistics
Chicago, IL
- $145,000 to $185,000 USD / year
A Senior Software Engineer will work closely with Product Managers, Design, and their Engineering team to create solutions, develop stories, and execute these improvements for Arrive…
Added 3 mins ago
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Software Engineer, Infrastructure
NY
- $180,000 to $260,000 USD / year
…team builds intelligent agents, reasoning engines, knowledge systems, and structured workflows for litigation, investigations, compliance, and corporate knowledge…
Added 3 mins ago
PRODUCT ENGINEER II
TE Connectivity
MIDDLETOWN, PA
We are looking for an Engineer to join the Rugged Fiber Optics team in Arden, supporting product development, design changes, manufacturing, qualification, and sustaining engineering…
Added 4 mins ago
Reliability Engineer
Associated Materials, LLC
Ennis, TX
This is a key technical role in designing and utilizing your engineering skill sets, bringing expertise from a systems perspective with emphasis on mechanical, electrical, & software. This…
Added 4 mins ago
DES Engineering Manager
MN8 United States
Boca Raton, FL
This is a platform- and project-focused engineering role, not a position dedicated to a single customer account. The engineer works across Development, Origination, Engineering,…
Added 5 mins ago
Front End Engineer, Workforce Solutions - Talent Mobility
Amazon.com Services LLC
Seattle, WA
As a Software Development Engineer, you will design, develop, and test Amazon-scale enterprise business systems serving hundreds of thousands associates worldwide. Your role involves…
Added 5 mins ago
GE
Director, Architecture and Data
General Electric Company
United States
- $152,000 to $202,000 USD / year
The Director, Architecture & Data leads the team that sets the guardrails and owns the foundation for how Defense & Systems architects software environments and delivers a data fabric that…
Added 5 mins ago
GA
Product Line Leader – Avionics Networking (A664)
GE Aviation Systems LLC
United States
- $130,000 to $173,000 USD / year
Help define the future of flight at GE Aerospace! As Principal Systems Architect – Avionics Networking, you will be the senior technical leader for GE Aerospace’s avionics networking…
Added 5 mins ago
CMC Mechanical Analysis Lead Engineer
General Electric Company
United States
The Lead Engineer will be responsible for supporting and leading mechanical analysis projects for CMC hot section hardware and/or interfacing metallic components with specific focus on…
Added 6 mins ago
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Requirements Engineer – Remote (Temporary Position)
AnaVation
Remote, United States
- $85,678.38 to $200,993.63 USD / year
…Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of…
Added 6 mins ago
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Software Engineer, Agents
Mirage
New York, NY
- $175,000 to $300,000 USD / year
Software Engineers on the agents team work across product, machine-learning, and systems engineering - owning meaningful problems end-to-end and helping define how our agents are built and…
Added 6 mins ago
M
Software Engineer, Backend
Mirage
New York, NY
- $175,000 to $300,000 USD / year
…across product, platform, and machine learning - building the systems, services, APIs, and ML pipelines that power all of our product…
Added 8 mins ago
Electrical Design Engineer
Vertiv
Anderson, SC
…world. We are currently looking to add an Electrical Design Engineer to our team here in Anderson, SC. We look for people who are 100% team-oriented, self-driven, and technically…
Added 8 mins ago
Senior Systems Engineer - C
First Division Consulting
Stafford, VA
The Senior Systems Engineer provides senior technical analysis across the Solutions & Integration, Common Services Applications, Combat Control Applications, and Mission Command…
Added 8 mins ago
Senior Systems Engineer - C
First Division Consulting
Quantico, VA
The Senior Systems Engineer provides senior technical analysis across the Solutions & Integration, Common Services Applications, Combat Control Applications, and Mission Command…
Added 8 mins ago
Systems Engineer - C
First Division Consulting
Stafford, VA
The Systems Engineer provides practical systems engineering support to USMC hardware, infrastructure, and other matrixed capability assignments. You will review technical products, analyze…
Added 8 mins ago
Systems Engineer - C
First Division Consulting
Quantico, VA
The Systems Engineer provides practical systems engineering support to USMC hardware, infrastructure, and other matrixed capability assignments. You will review technical products, analyze…
Added 8 mins ago
AWS/Full Stack Mid-Level Software Engineer (HYBRID)
State Farm
Bloomington, IL · Richardson, TX · Dunwoody, GA · Tempe, AZ
We are seeking an experienced Software Engineer to join our team. This is an exciting opportunity to help design, develop, and deliver modern, scalable solutions using cloud-based…
Added 9 mins ago
Fire Sprinkler Designer
Firetrol Protection Systems
San Antonio, TX
Is able to work independently with minimal supervision from the Firetrol Protection Systems Design Manager.
Added 9 mins ago
S
Full Stack Engineer
Scopely
Culver City, CA
- $136,990 to $150,689 USD / year
…Science or related field. Two (2) years of experience as a Software Engineer, Computer Engineer, or related…
Added 9 mins ago
SC
Engineering Manager - Design
SmartTech Contracting LLC
Remote, United States
- $150,000 to $200,000 USD / year
…data centers operating at national program scale. As a Master Systems Integrator (MSI), we unify controls construction (DDC, PLC, SCADA) with software engineering, optimized graphics / UI…

ASM

Senior Engineer, Software Support

United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Role

At ASM, our Software Engineering teams work on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. Based in Phoenix, the Senior Software Support Engineer will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. Be part of ASM's investment in expanding software engineering capabilities in Phoenix and help establish the Phoenix Hub for semiconductor software development.

What You'll Be Working On

Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions.
Troubleshoot and resolve software issues, including embedded software for control systems. Able to triage mechanical, electrical, and software bugs.
Responsible for managing escalation calls with field support engineers
Create bug reports for the developer to use when fixing the bug.
Work with QA to add replicated bugs to the regression.
Travel to customer sites to support installations, training, and troubleshooting of ASM products.
Talking to the account team and GPS group (not directly with the customer) when investigating reported issues.
The team will handle all issues until they are ready to send them to the developer.

What We're Looking For

BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field.
Ability to read code and diagnose issues.
Software development or test (QA) experience.
Ability to travel 10-25% domestically and internationally.
Preferred expertise in C/C++, C#, Python, Gitlab/Github.
Experience with semiconductor equipment preferred
Experience working with two or more of the following is preferred: software for machine control, Semiconductor, Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software

What Sets You Apart

Experience with ASM platforms
Ability to handle customer situations, develop action plans, and drive resolution with ASM and customers
Strong team collaboration skills with the ability to work independently and lead meetings
Hands-on experience with debugging tools, diagnostics, log analysis, performance profiling, and production support methodologies.
Structured, logic-based troubleshooting skills with the ability to coach others
Experience collaborating with Product Development, Systems Engineering, Applications, Field Service, and Customer Support teams to address complex customer escalations.
Ability to operate eAectively in a fast-paced, multifunctional environment independently
Strong multitasking and organizational capabilities
Proficiency with Microsoft Word, Excel, SharePoint, and familiarity with SAP
Excellent communication skills - clear, concise, and eAective with peers, management, and customers
Strong leadership qualities with the ability to mentor and develop others
Acts as a role model while fostering strong internal and customer relationships
Familiarity with AI-assisted development tools, large language models (LLMs), and modern software engineering practices leveraging generative AI.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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