Jobs in the United States

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Added 1 min ago
Engineer, IT Lab Support
ModernaTX, Inc.
Norwood, MA
Provide advanced technical support for complex laboratory technology issues and lead structured root-cause analysis to identify underlying technical causes and prevent recurrence.
Added 3 mins ago
Senior Pre-Sales Systems Engineer, Enterprise - Denver
Everpure
Denver, CO · CO
…is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic…
Added 4 mins ago
PMTS Silicon Photonics Packaging Integration
GLOBALFOUNDRIES U.S. INC.
VT
As a Photonic Packaging Engineer within GF’s APPC, you will lead the development and sustainment of advanced optical packaging solutions for silicon photonics (SiPh) and co-packaged optics…
Added 4 mins ago
Engineer- Structures
United Airlines
Chicago, IL
…shared passion, with a wide spectrum of experience and skills to lead the way…
Added 4 mins ago
Lead AI Engineer
B10 Wells Fargo Bank, N. A.
BOSTON, MA · CHARLOTTE, NC
Wells Fargo is seeking a Lead AI Engineer in Technology as part of Commercial and Corporate & Investment Banking Technology (CCIBT). The primary focus of this group will be to accelerate AI…
Added 5 mins ago
Sr. Staff Software Development Engineer
Zscaler
Santa Clara, CA
We are looking for a Senior Staff Software Development Engineer - Java, API to join our team. This is a Santa Clara, CA role, reporting to the Sr. Director, Software Engineering in the Zero…
Added 7 mins ago
Cybersecurity Architecture Manager - Cloud Security
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
Lead cloud security architecture on assigned projects using any Cloud Service Provider (CSP)
Added 7 mins ago
Cyber Engineering Manager - Incident Response
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
…go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with…
Added 7 mins ago
ES
Commercial Lines AI Solutions Engineer
Encova Service Corp
Remote, United States
- $77,450 to $123,921 USD / year
Encova Insurance is seeking a Senior Commercial Lines AI Solutions Engineer to join our team. We prefer candidates who reside near our corporate headquarters in Columbus, Ohio, or…
Added 8 mins ago
J
Software Engineer, Infrastructure
NY
- $180,000 to $260,000 USD / year
…observability, and security) that other teams build on, and lead major migrations, modernization, and capacity planning while protecting production…
Added 8 mins ago
VP Purchasing & Supply Chain
Workhorse
Wixom, MI
Build and lead a high-performing organization encompassing Purchasing, Strategic Sourcing, Supplier Quality, Supplier Development, Materials Planning, and Supply Chain Operations.
Added 10 mins ago
Senior IT Support Engineer
TechnologyAdvice
United States
The Senior IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical…
Added 10 mins ago
B
Partner Engineer
Block
Oakland, CA
- $225,000 USD / year
Lead technical discovery and solution design for complex partner integrations.
Added 11 mins ago
GE
Director, Architecture and Data
General Electric Company
United States
- $152,000 to $202,000 USD / year
Lead and develop the Architecture & Data team – enterprise, platform, software, and data architects plus the data engineers and product managers aligned to the Data Fabric – with clear role…
Added 11 mins ago
CMC Mechanical Analysis Lead Engineer
General Electric Company
United States
The Lead Engineer will be responsible for supporting and leading mechanical analysis projects for CMC hot section hardware and/or interfacing metallic components with specific focus on…
Added 12 mins ago
North American Sales Manager - Superhard Materials & Advanced Components
Anglo American / De Beers Group
Santa Clara
Lead customer acquisition and design-in cycles across core high-technology focus areas:
Added 14 mins ago
SC
Engineering Manager - Design
SmartTech Contracting LLC
Remote, United States
- $150,000 to $200,000 USD / year
Perform QAQC reviews for all project milestones on projects / programs where they are not lead engineer
Added 16 mins ago
Staff Security Engineer, Detection Engineering
CoreWeave
Bellevue, WA
As a Staff Detection & Response Engineer & Team Lead at CoreWeave, you will drive the strategic vision, technical architecture, and execution of our threat detection and response…
Added 16 mins ago
Senior Mechanical Engineer
PAR Systems
Shoreview, MN
Bringing a proactive mindset to work, the Senior Mechanical Engineer will work with Advance Engineering, Manufacturing, Controls, and Software engineers to create innovative custom…
Added 17 mins ago
Senior Engineer, Software Support
ASM
United States
…other hardware. Based in Phoenix, the Senior Software Support Engineer will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our…
Added 17 mins ago
SO
Public Utilities Engineer 9-12 (Gas Safety Engineer)
State of Michigan
Lansing, MI
- $32.43 to $57.79 USD / hour
This position as a gas safety engineer provides enforcement of the Michigan Gas Safety Standards, minimum federal pipeline safety regulations, and various orders and directives to ensure…
Added 17 mins ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Lead a portfolio of forward-deployed engineering engagements across business and platform domains; define priorities, allocate resources, and ensure delivery of measurable outcomes within…
Added 17 mins ago
Senior Pre-Sales Infrastructure/Network Design Engineer
ewminds consulting Services
New York, NY
We are seeking an experienced Product Design Lead to drive hands-on UX design and design strategy for complex enterprise platforms. This role will focus on improving dashboards, usability,…
Added 19 mins ago
Forward Deployment Eng Viewer
RadNet
Somerville, MA
The Forward Deployment Engineer, Viewer helps customers adopt DeepHealth’s enterprise diagnostic Viewer correctly. The role combines clinical workflow knowledge, engineering depth and…
Added 21 mins ago
Senior Solution Architect, AI & Platform
United States - Genesys Cloud Services, Inc.
CO · TX · GA · CT
Lead technical discovery, architecture, whiteboarding, customized demonstrations, trial engagements, and value assessments that advance complex enterprise opportunities from evaluation to…

ASM

Senior Engineer, Software Support

United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Role

At ASM, our Software Engineering teams work on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. Based in Phoenix, the Senior Software Support Engineer will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. Be part of ASM's investment in expanding software engineering capabilities in Phoenix and help establish the Phoenix Hub for semiconductor software development.

What You'll Be Working On

Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions.
Troubleshoot and resolve software issues, including embedded software for control systems. Able to triage mechanical, electrical, and software bugs.
Responsible for managing escalation calls with field support engineers
Create bug reports for the developer to use when fixing the bug.
Work with QA to add replicated bugs to the regression.
Travel to customer sites to support installations, training, and troubleshooting of ASM products.
Talking to the account team and GPS group (not directly with the customer) when investigating reported issues.
The team will handle all issues until they are ready to send them to the developer.

What We're Looking For

BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field.
Ability to read code and diagnose issues.
Software development or test (QA) experience.
Ability to travel 10-25% domestically and internationally.
Preferred expertise in C/C++, C#, Python, Gitlab/Github.
Experience with semiconductor equipment preferred
Experience working with two or more of the following is preferred: software for machine control, Semiconductor, Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software

What Sets You Apart

Experience with ASM platforms
Ability to handle customer situations, develop action plans, and drive resolution with ASM and customers
Strong team collaboration skills with the ability to work independently and lead meetings
Hands-on experience with debugging tools, diagnostics, log analysis, performance profiling, and production support methodologies.
Structured, logic-based troubleshooting skills with the ability to coach others
Experience collaborating with Product Development, Systems Engineering, Applications, Field Service, and Customer Support teams to address complex customer escalations.
Ability to operate eAectively in a fast-paced, multifunctional environment independently
Strong multitasking and organizational capabilities
Proficiency with Microsoft Word, Excel, SharePoint, and familiarity with SAP
Excellent communication skills - clear, concise, and eAective with peers, management, and customers
Strong leadership qualities with the ability to mentor and develop others
Acts as a role model while fostering strong internal and customer relationships
Familiarity with AI-assisted development tools, large language models (LLMs), and modern software engineering practices leveraging generative AI.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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