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Added just now
RF/Microwave Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
…allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are…
Added just now
Electronic Design Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
As an Electrical Design Engineer on Starlink, you’ll have ownership over the entire life-cycle of the hardware that enables this connectivity, and sits at the intersection of electrical,…
Added just now
Electrical Hardware Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
As an Electrical Design Engineer on Starlink, you’ll have ownership over the entire life-cycle of the hardware that enables this connectivity, and sits at the intersection of electrical,…
Added just now
Electrical Engineer, Satellites (Starlink)
SpaceX
Redmond, WA
As an Electrical Design Engineer on Starlink, you’ll have ownership over the entire life-cycle of the hardware that enables this connectivity, and sits at the intersection of electrical,…
Added 1 min ago
Senior Research Prototyping Engineer
Bose Corporation, U.S.A
MA
Bose is seeking a hands-on engineer to build and evaluate experimental systems combining devices, software and research-developed algorithms. Working in a multidisciplinary research team,…
Added 1 min ago
Senior Lead Design Engineer
Altera Corporation
San Jose, CA
Altera is seeking a Senior Lead Design Engineer to provide hands-on technical leadership for the architecture, design, and delivery of next-generation FPGA and programmable SoC solutions.…
Added 1 min ago
Senior Lead Design Engineer - RTL Design
Altera Corporation
San Jose, CA
Altera is seeking a Senior Lead Design Engineer - RTL Design to provide hands-on technical leadership for the RTL architecture, design, integration, and delivery of next-generation FPGA and…
Added 1 min ago
Intermediate Communications Systems Engineer
The MITRE Corporation
Bedford, MA
…command-and-control communications and other mission-assured systems. We are seeking an engineer with interest in one or more of the following…
Added 2 mins ago
BIM Technician II
RTM Engineering Consultants, LLC
Irvine, CA · Scottsdale, AZ · Fort Myers, FL · Springfield, MO
…guide junior staff. You bring working knowledge of structural systems and can anticipate engineering intent, not just execute…
Added 2 mins ago
Front End Engineer II, Amazon Connect - Contact Control Panel
Amazon Development Center U.S., Inc.
Seattle, WA
…problems. We are looking for a passionate and talented Front End Engineer to join us to innovate on this new service that addresses customer needs to build modern contact centers in the…
Added 2 mins ago
Software Development Engineer II, Robotics Development and Packaging Innovation
Amazon.com Services LLC
Bellevue, WA
Join our Robotics Development and Packaging Innovation Experiences team as a Software Development Engineer and help shape the future of sustainable packaging at Amazon. You'll design and…
Added 2 mins ago
SysDev Engineer, Amazon Leo
Amazon Kuiper Commercial Services LLC
Bellevue, WA · Arlington, VA
As a System Development Engineer III at Amazon Leo Global Business & Customer Operations ASTRA team (Agentic Surfaces, Tools & Resource Access), you will own platform reliability and…
Added 3 mins ago
Lead Mission Engineer - Full Stack
STR
Remote, United States
As a Mission Engineer (Full Stack) in the Mission Applications Group, you will develop and deploy software essential for a specific, real-world objective or "mission" in partnership with…
Added 3 mins ago
Software Engineer II - AI Platforms
Mastercard
Atlanta, GA
…Product Managers, and platform teams. This role is ideal for a software engineer with a strong foundation in backend or distributed systems who wants to apply those skills to scalable,…
Added 3 mins ago
Senior Software Engineer - AI Platforms
Mastercard
Atlanta, GA
Mastercard is seeking a Senior Software Engineer to design and build production-grade AI platform capabilities that enable AI-powered products and agentic experiences across B&MI.
Added 3 mins ago
Software Engineer II - AI Platforms
Mastercard
Atlanta, GA
…Product Managers, and platform teams. This role is ideal for a software engineer with a strong foundation in backend or distributed systems who wants to apply those skills to scalable,…
Added 3 mins ago
AI Engineer ||
Mastercard
O Fallon, MO
The AI Engineer is responsible for designing and delivering AI-powered solutions that improve engineering productivity and business workflows. This role requires a strong foundation in…
Added 3 mins ago
Firmware Test Engineer Intern
Badger Meter, Inc.
Milwaukee HQ, WI
…projects. The work will include a combination of test case running, software development, data collection, and evaluation of embedded systems in any stage of product development from…
Added 4 mins ago
Senior Automation Engineer
Novo Nordisk
Bloomington, IN
The Senior Automation Engineer (IT Automation) provides technical expertise in process automation and control systems, supporting site operations through the design, maintenance,…
Added 5 mins ago
Activations Manager, Startups
Vercel
NY · San Francisco, CA
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
Added 5 mins ago
Senior Lead Software Engineer - Java, Prime Financial Services Technology
JPMC page
Jersey City, NJ
As a Senior Lead Software Engineer at JPMorganChase within the Commercial & Investment Technology in Cash Prime Technology, you are an integral part of an agile team that works to enhance,…
Added 6 mins ago
Senior Specialist, Quality Engineer
L3Harris Technologies
Camden, AR
L3Harris Technologies is seeking a Senior Specialist, Quality Engineer to join our growing facility in Camden, Arkansas. This role will be responsible for the design, development and…
Added 6 mins ago
IG
Quality Engineer I
Insight Global
Maple Grove, MN
- From $26 USD / hour
Insight Global is seeking a Quality Engineer I to support a leading medical device client in Maple Grove, MN. The Quality Engineer I will join an R&D Systems Test team supporting the…
Added 6 mins ago
Senior Software Engineer
CoreLogic Solutions, LLC
Dallas, TX
Design and develop software systems by translating high and low-level designs into class and sequence diagrams for development.
Added 7 mins ago
Software Engineer (Innovation Lab, North Reading)
Teradyne
North Reading, MA
As an Innovation Lab Software Engineer in North Reading, MA, you will develop software supporting hardware product systems and instrumentation within Teradyne’s Semiconductor Test Division.…

ASM Research

Federal Network Support Engineer - (Intermediate) Night

Fairfax, VA, United States

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Job details

Experience: 3-4 years of experience in network operations or technical support
Posting language: English

Original job description

Intermediate Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role will support 24x7 operations (shift work) for critical networking infrastructure including ExpressRoute, VPN, and core network services across secure federal facilities.

Key Responsibilities

Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents
Perform optical SPAN monitoring and mitigations for network performance optimization
Support WAN incidents and coordinate resolution activities
Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM
Validate and troubleshoot buildout configurations before production deployment
Technical Problem-Solving
Conduct root cause analysis on recurring incidents and develop preventive measures
Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners
Support Decom activities including networking decom for federal cloud environments
Provide technical guidance to Tier 1 engineers during complex incidents
Contribute advanced troubleshooting guides and technical documentation to knowledge base
Collaboration & Escalation Management
Serve as primary escalation point for Tier 1 support teams
Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding
Manage end-to-end contract sign-off process for new Microsoft Partners
Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation
Participate in post-incident reviews and contribute to continuous improvement initiatives

Required Qualifications

Work onsite in Fairfax, Va
Must be a US citizen currently residing in the United States (US)
Dual citizenship is not allowed under this work
Must hold an unexpired US Passport book
Must be able to obtain and maintain a DoD Secret and CJIS background check
3-4 years of experience in network operations or technical support
Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies
Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN)
Experience with network monitoring tools and SPAN/packet capture analysis
Experience with ticketing systems and incident management processes
Strong troubleshooting and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently in a 24x7 operational environment
Strong attention to detail and commitment to documentation standards
Customer service orientation with ability to manage multiple priorities
Familiarity with network automation concepts and scripting (PowerShell, Python) preferred

Preferred Qualifications

Experience with federal government cloud environments
Cisco CCNP or equivalent networking certification
Prior experience in Managed Service Provider (MSP) or cloud operations environment

Required Certifications (One or More)

MSFT Azure Certifications
ACE-A (Arista Certified Engineer – Associate)
ACE-S (Arista Certified Engineer – Specialist)
JNCIA-Junos (Junos, Associate)
JNCIS-SP (Junos, Specialist)
JNCIS-ENT (Junos, Specialist)
Net+ (CompTIA Network Plus)
CompTIA Security+
CCNA (Cisco Certified Network Associate

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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More about this job

Skills

Microsoft Azure
VPN
WAN
Troubleshoot
Problem solving
Root cause analysis
Troubleshooting
Documentation
Process improvement
Technical support
BGP
OSPF
Communication skills
Work independently
Attention to detail
Customer service
Microsoft PowerShell
Python
CCNP
Security+
CCNA

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