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Added 5 mins ago
G
Staff Tax Associate
GPAC
Tucson, AZ
- $60,000 to $74,000 USD / year
…regional accounting firm has built its reputation on long-term client relationships and hands-on partner involvement. They are adding a Staff Tax Associate to their Tucson…
Added 6 mins ago
Manager, Nursing Case Management
Los Angeles LGBT Center
Los Angeles, CA
Reports to: Associate Director, Clinical Nursing
Added 7 mins ago
G
Construction Litigation Associate Attorney
GPAC
Louisville, KY
- $125,000 to $175,000 USD / year
Commitment to client service and professional growth.
Added 7 mins ago
AD
P&O Business Partner
Antech Diagnostics
Oak Brook, IL
- $103,000 to $130,000 USD / year
Partner with client groups to identify training needs and support development planning, collaborating with L&D to source and provide the necessary growth resources
Added 7 mins ago
Associate Manager, Middle Office Operations
SS&C Technologies, Inc.
Union, NJ · NY
This role provides middle and back-office operational support to hedge fund and private equity clients across a broad range of investment products, including equities, Bank debts, fixed…
Added 8 mins ago
Associate Banker II/Cheltenham (Wyncote)/Bilingual Spanish preferred (30hrs)
TD Bank, N.A.
Wyncote, PA
…seamlessly guiding traffic flow while delivering a high touch client…
Added 8 mins ago
Financial Advisor Support Specialist II - Greenville, SC
TD Bank, N.A.
Greenville, SC
This role acts as a point of client contact accountable to serve the needs of clients in the mass affluent segment. The role serves as the primary administrative and service support for the…
Added 8 mins ago
Associate - Deposit & Liquidity Product Management - Transaction Banking Product, TD Securities
TD Securities (USA) LLC
NY
The Associate, Liquidity Product Management, is a critical role responsible for defining and executing the strategic roadmap for the Product Management’s liquidity product suite, including…
Added 10 mins ago
Bilingual Store Associate (Spanish)
Sherwin-Williams
NY
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 10 mins ago
Front End Web Developer
Koniag Government Services
Washington, DC
…Front End Web Developer with a Secret Security clearance to support KTS and our government customer in Washington, DC. This position is for a Future New Business…
Added 10 mins ago
Front End Web Developer (Lakewood, CO)
Koniag Government Services
Lakewood, CO
…Front End Web Developer with a Secret Security clearance to support KTS and our government customer in Lakewood, CO. This position is for a Future New Business…
Added 10 mins ago
Cloud Engineer Architect
Koniag Government Services
Washington, DC
…Cloud Engineer Architect with a Secret security clearance to support KTS and our government customer in Washington, DC. This position is for a Future New Business…
Added 10 mins ago
Application Architect
Koniag Government Services
Washington, DC
…an Application Architect with a Secret security clearance to support KET and our government customer in Washington,…
Added 10 mins ago
L1 Enterprise Operations Engineer
Koniag Government Services
Beltsville, MD
…Enterprise Operations Engineer with a Secret security clearance to support KTS and our government customer in Beltsville, MD. This position is for a Future New Business…
Added 10 mins ago
L1 Enterprise Operations Engineer
Koniag Government Services
Denver, CO
…Enterprise Operations Engineer with a Secret security clearance to support KTS and our government customer in Denver, CO. This position is for a Future New Business…
Added 10 mins ago
Computer Operator I
Koniag Government Services
Gallup, NM
Koniag Advisory Business Solutions, LLC a Koniag Government Services company, is seeking a Computer Operator I to support KABS and our government customer in Gallup, NM.
Added 10 mins ago
Lead Desktop / Client Server Engineer (TS/SCI)
Koniag Government Services
Arlington, VA
Koniag Data Solutions, a Koniag Government Services company, is seeking an experienced Lead Desktop / Client Server Engineer to join our team in Rosslyn, VA. The ideal candidate is a…
Added 10 mins ago
Desktop/Field Support Technician
Koniag Government Services
Washington, DC
The Desktop / Field Support Technician provides frontline desktop and field support services to CLIENT staff across the enterprise, delivering timely, professional, and effective technical…
Added 10 mins ago
Network Operations Analyst
Koniag Government Services
Washington, DC
The Network Operations Analyst serves as a frontline operations specialist within CLIENT's enterprise Network Operations Center (NOC), providing continuous 24x7x365 monitoring, event…
Added 10 mins ago
Network Engineer T4
Koniag Government Services
Washington, DC
The Network Engineer T4 provides advanced network engineering support within CLIENT's enterprise IT environment. Working under the direction of the Network Engineer T4 (Lead) and Senior…
Added 10 mins ago
Network Engineer T4 (Lead)
Koniag Government Services
Washington, DC
…providing the highest level of network engineering expertise in support of the CLIENT's enterprise IT environment. This individual serves as the senior escalation point for all…
Added 10 mins ago
Senior Network Engineer T4
Koniag Government Services
Washington, DC
The Senior Network Engineer T4 provides expert-level network engineering support in CLIENT's enterprise IT environment. Working under the direction of the Network Engineer T4 (Lead), this…
Added 10 mins ago
Applications & Integration Lead
Koniag Government Services
Washington, DC
The Applications & Integration Lead is the senior technical authority responsible for the operation, support, and sustainment of our client’s enterprise applications, integration…
Added 10 mins ago
AI Security Engineer - Mid
Koniag Government Services
Washington, DC
…company, is seeking an experienced AI Security Engineer (Mid) to support a comprehensive enterprise cybersecurity services program for a federal government client. This position requires…
Added 10 mins ago
Zscaler Integration Engineer - Mid
Koniag Government Services
Washington, DC
…seeking an experienced Zscaler Integration Engineer (Mid) to support enterprise network security operations and IT administrative and operational support services for a federal government…

ASM Research

Federal Network Support Engineer (Intermediate)

Fairfax, VA, United States

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Job details

Experience: 3-4 years of experience in network operations or technical support
Posting language: English

Original job description

Intermediate Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role will support 24x7 operations (shift work) for critical networking infrastructure including ExpressRoute, VPN, and core network services across secure federal facilities.

Key Responsibilities

Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents
Perform optical SPAN monitoring and mitigations for network performance optimization
Support WAN incidents and coordinate resolution activities
Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM
Validate and troubleshoot buildout configurations before production deployment
Technical Problem-Solving
Conduct root cause analysis on recurring incidents and develop preventive measures
Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners
Support Decom activities including networking decom for federal cloud environments
Provide technical guidance to Tier 1 engineers during complex incidents
Contribute advanced troubleshooting guides and technical documentation to knowledge base
Collaboration & Escalation Management
Serve as primary escalation point for Tier 1 support teams
Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding
Manage end-to-end contract sign-off process for new Microsoft Partners
Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation
Participate in post-incident reviews and contribute to continuous improvement initiatives

Required Qualifications

Work onsite in Fairfax, Va
Must be a US citizen currently residing in the United States (US)
Dual citizenship is not allowed under this work
Must hold an unexpired US Passport book
Must be able to obtain and maintain a DoD Secret and CJIS background check
3-4 years of experience in network operations or technical support
Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies
Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN)
Experience with network monitoring tools and SPAN/packet capture analysis
Experience with ticketing systems and incident management processes
Strong troubleshooting and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently in a 24x7 operational environment
Strong attention to detail and commitment to documentation standards
Customer service orientation with ability to manage multiple priorities
Familiarity with network automation concepts and scripting (PowerShell, Python) preferred

Preferred Qualifications

Experience with federal government cloud environments
Cisco CCNP or equivalent networking certification
Prior experience in Managed Service Provider (MSP) or cloud operations environment

Required Certifications (One or More)

MSFT Azure Certifications
ACE-A (Arista Certified Engineer – Associate)
ACE-S (Arista Certified Engineer – Specialist)
JNCIA-Junos (Junos, Associate)
JNCIS-SP (Junos, Specialist)
JNCIS-ENT (Junos, Specialist)
Net+ (CompTIA Network Plus)
CompTIA Security+
CCNA (Cisco Certified Network Associate

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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More about this job

Skills

Microsoft Azure
VPN
WAN
Troubleshoot
Problem solving
Root cause analysis
Troubleshooting
Documentation
Process improvement
Technical support
BGP
OSPF
Communication skills
Work independently
Attention to detail
Customer service
Microsoft PowerShell
Python
CCNP
Security+
CCNA

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